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Vista - Windows has encountered a critical problem and will automatically restart in one minute

By ready123
Aug 18, 2012
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  1. I have a Dell inspiron 1525 and I get the "Windows has encountered a critical problem............" message and then the computer reboots. No time to run anything. The computer even reboots when at the login screen.
    I have tried the F8 and get to "Repair Computer" and I get the "other user" screen. I click on this and then type in username and password and get the message "The specified domain does not exist or could not be contacted"
    I cannot get past ths point to perform scans, etc.
    This also happens in safe mode.

    I have windows vista premium home edition
     
  2. DrFunk2028

    DrFunk2028 TS Rookie

    I am having the same problem as well. I have tried everything but nothing works yet for me
     
  3. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Did you perhaps make a restore disk? When you first got the computer.
     
  4. Scavengers

    Scavengers TS Booster Posts: 110   +21

    Check for the Win32/Trojan.Shutdowner virus and rootkit ?

    Dave
     
  5. ready123

    ready123 TS Rookie Topic Starter

    How do I do this if I can't stop it from rebooting and can't get passes "repair computer"??
     
  6. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    If you have a restore disk . You can boot it from cd. Then run a system restore or a windows repair.
     
  7. Scavengers

    Scavengers TS Booster Posts: 110   +21

    It can run from a command prompt if you put it on external media.
     
  8. ready123

    ready123 TS Rookie Topic Starter

    I do not have a restore disk.
    I have a recovery disk
     
  9. ready123

    ready123 TS Rookie Topic Starter

    I was able to boot from CD and am running startup repair.
     
  10. ready123

    ready123 TS Rookie Topic Starter

    Computer is running better, no critical error message or reboot.
    I am running windows security essentials and the scan is showing the virus Win32/Sirefef.AO, AN, AG,AB
    Will this scan take care of this trojan??
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

  12. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Yes TMagic Is right , If these do not remove it all go to the malware and virus forum , This is one virus not to mess with.
     
  13. ready123

    ready123 TS Rookie Topic Starter

    I ran windows security essentials and it appears that the virus has been removed. How do I know if it is really gone??
     
  14. ready123

    ready123 TS Rookie Topic Starter

    What is the best internet security software around?
     
  15. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    I use Eset Nod 32. But the most recommend I hear for free is Microsoft Security Essentails. Never use can not say Much about it. But I am sure some one will add a few more here to help you out.
     
  16. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    You can start a thread in the malware and virus forum. If you think you are still infected.
     
  17. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

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