W7 64bits crashing while watching internet videos

I did that before but I'll give it another try... should I install 10.11 or 10.10e Catalyst... in some places they say 10.10e is actually newer and better (it allows features in my card that 10.11 doesn't and has a new interface)

Try the newer and better first. Then if that doesn't work try the driver that predates both.

Ok! everything looks good now... watching a hole of internet videos now wothout crashing... I already did the clean of the drivers with driver sweeper before and didn't work out but who knows what was the problem.

Thanks again for your help

Excellent! :haha: Glad it is working out and thanks for getting back to us with this information that it is resolved.

What driver version did you intall that is stable?

Ouch... seems it's not stable... I´ve been watching a lot of videos but suddenly it happened again... so I guess it's not solved and it could be a hardware problem.

I installed 10.10e, I can work on anything else... but video meens crash (I've been working for hours with AE before I get the crash).

Kind of lost now...

So wht are your video card temperatures like now during video watching? Did this latest crash occur while watching a video?

37º, and yes... I was watching a youtube video, but lately I've watched even hours of internet videos.

New crash whit two videos loaded but not playing... It crashed while copiying some file to a Raid1 partition and windows took a long time to start... now Intel Matrix Storage says that the volume it's initializing... I have acces to the partition and files are still there, I guess it's just comparing the two hard drives to see that boot have the same files, still that was scary.

Should I start an RMA process?

It certainly could be your RAID set-up. Please refresh my memory. Did you run any harddrive diagnostics?

No, but the error in raid ocurred after the crash... (cause i was copying a file when the system freezed and I had to reset).

Hung ups are obviously less frequent now... I just had two since the last driver replacement... but still worriying

Help please... I'm coming back home this christmas... what should I do? RMA the graphic card? more testing? take it and test in another PC?

Test in another PC. That is your best step at this point with no cost involved.

Gonna try to install Google Chrome on the Raid1 and set caché on this volume to... this way maybe I could find if it is some raid related fail... does this will work or it's a crazy idea?

Well Chrome just installs directly on C:/ I wanted to use it cause integrated flash player...

I've fopund something that coould be interesting accesing to system info (conflicts/shared use), here's an screenshoot, if you need translation ask for it:



In "devices with problems" says the next:

archlp ROOT\LEGACY_ARCHLP\0000 This device is not present, doesn't work properly or it's drivers are not installed

Also I´ve found this web: http://ezinearticles.com/?Flash-Player-Crash---Learn-How-to-Fix-a-Flash-Crash-in-Your-Computer&id=4063142

I never uninstalled active-X or update audio drivers... I guess I should give it a try

Also I think I've two audio drivers... one for realtek and one for ati... bu I thought Ati High Definition Audio Device was for the HDMI port... not sure anymore

Have you done a BIOS update or a chipset drivers update yet? Sorry if I missed that you did.

No... gonna update all this... thanks

Never updated Bios or chipset (should I put it in a USB and boot it?)

Seems like asus has a program for bios update but does not work in 64bits (nor with compatibility)

and chipset is just an executable, sorry

Why will it not work in 64bits? I do updates via Windows online. Two things: NEVER lose power and NEVER do over a wireless connection.

I do have a wireless connection, but I've downloaded de ROM... gonna search if I can install it with windows update that way

Ok, Bios updated... chipset did nothing, I guess there's no newer drivers, uninstalled Ati HD audio and downloading realtek drivers (painfully slow).

I'll reinstall Firefox, Flash Player an activeX...

Last try before I go home with the GPU under my arm

Did everything I said in the last post (except I installed Chrome instead Fierfox) and keeps crashing

Run out of ideas

I've just did a registry clean with Ccleaner (previous backup) and has eliminated some activeX entries... cross fingers

And this didn't work either, seems like checking the GPU is next move... maybe I'll make a memtest+ pass, who knows, could be that again?

I've made 7 passes of memtest+ without errors as expected, and have been runining rthdribl.exe to stress GPU for more that two and a half hours, no crashes, max temp 65ºC, load between 80 and 95%

Gonna make some more search for malware (if that's the problem it's gonna be a little embarrasing )