Device Manager shows the dreaded "yellow exclamation point" next to the WAN Miniport (ATW) #2 Network Adapter. I've tried uninstalling and reinstalling, and get error message #10 - device cannot be started. Any direction would be appreciated. I'm running XP on a Dell Desktop, using DSL from Bell South, and an old Alcatel USB modem. My wife runs AOL - and in other threads I think I've seen that the driver for this device is actually installed by AOL? But it wasn't clear. AOL tech support denies it could possibly be them, of course. BTW - the modem is fine; it's what I'm using to make the connection to post to this thread on a different machine.