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When i start downloading my connection dies

By usefulidiot
Mar 10, 2010
  1. Hello,
    Just recently my internet stopped working properly using IE and Firefox. It runs only little slower than normal until i start to download something, like an attachment, or I try watching a video (youtube, netflix...) then my computer slows down immensely. When i'm downloading the attachment or doing a speedtest i watch the download start at 400+ kbps and rapidly decline to 15-30kbps. And then my whole internet is slowed down. I already went through the 8 step guide getting rid of viruses and malware in another forum and was cleared to repost my issue in another area. I have tried turning the modem off and unplugging it for awhile. I have a wireless router, but I tried plugging the modem directly into the computer and still had the same issue. I also tried downloading a demo on my PS3 and found that the same thing is happening there as well. Please help!!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Have you talked to your ISP?
     
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