TechSpot

Win 7 (64bit) BSOD Issues

By zsad
Mar 25, 2010
  1. About once a day (sometimes 2 or more) I get a BSOD. It seems to happen randomly so I can't really pinpoint what I am doing when it happens. Usually the screen freezes for a split second and becomes all jumbled before giving me the BSOD. Looking at the dump files I see "Probably caused by : ntoskrnl.exe ". I've searched and searched and I just can't nail down the issue. I have attached some of the dmp files from the last several times. Any help would be greatly appreciated.
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    The single most important dump is the 0xA which is caused by either hardware or drivers attempting to address a higher IRQ Level than they are designed for.

    In this dump it specifically reported corrupted memory as your issue. Therefore you need to run the completely safe and free Memtest on your RAM.

    See the link below and follow the instructions. There is a newer version than what is listed but either one should work. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    Link: http://www.techspot.com/vb/topic62524.html


    * Get back to us with the results.
     
  3. zsad

    zsad TS Rookie Topic Starter

    Excellent. I will try this and let you know.
     
  4. zsad

    zsad TS Rookie Topic Starter

    I ran the memory test last night and it completed 8 passes with no errors. I think I will run it again tonight and try to let it go longer. Other than that I am out of ideas.
     
  5. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Check in the BIOS what your motherboard has set the memory voltage to and compare it to your RAM manufacture's voltage specs. Do they match? If not set to the manufacture's voltage.
     
  6. zsad

    zsad TS Rookie Topic Starter

    I will check that shortly. One other thing I should mention is that my computer is about 3 years old and this just recently started happening. Basically since I upgraded to Win7 late last year.
     
  7. zsad

    zsad TS Rookie Topic Starter

    Nothing I have done seems to fix the issue. It is time to build a new pc anyway. This one is getting old and outdated. This gives me a good excuse to build a new one now. Thanks for the help.
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Thanks for the update and sorry I/we couldn't be more help. Let us know what parts you choose on the General Hardware forum. Would love to see what you have in mind.
     
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