Win XP Pro SP2 - random restarts

I`m just pointing out the reason for that particular crash. Add to that, it is a known issue and maybe changing your antivirus programme will help.

Also, if your happy that your psu is ok, then we`ll have to look at other possibilities as above.

Regards Howard

I will un-install BitDefender right now, I just can't believe that "corrupt" software crashes a PC like that !

Have you seen the latest dump ?

Thank you so much Howard.

Your last minidump crashes with memory corruption. Faulty ram?

All antivirus programmes use drivers, it is these that sometimes become corrupt or simply conflict with something else, or perhaps the drivers are just flakey.

Regards Howard

Howard,

guess what ? No restarts or lock-ups today. The system is running stable for more than 3 hours now - which was not possible before deleting BitDefender. I am currently running Avira AntiVir Personal Edition, a freeware virus program which is quite good.

Again, thanks a lot for your help, patience and knowledge. You saved my weekend

Many greetings from Germany
Daniel

That`s great news.

Thanks for taking the time to let me know.

Regards Howard

No - thanks for spending so much time on my problem

Howard,

things are still much better than before - but within the last two days I still got 1 random restart, just when shutting down Windows.

Remember - the last dump I sent was a memory error. Please find enclosed the dump of the recent restart. After the restart I did NOT get the message that my system reboots after a severe error. As far as I remember, you have the opinion that this mostly occurs on a hardware defect.

After this restart I replaced the memory - just in case it was faulty. I will keep an eye on this problem, but could you please clarify what was the reason for this restart.

Thanks a lot.
Daniel

Your minidump crashes with memory corruption. The owning process is Probe2.exe. It has a bugcheck of 0A.

Uninstall Probe2.exe and see if your crashes stop. If you really need this programme, check for any updates/patches etc.

Regards Howard

The application is ASUS Probe 2, the system monitor from the mainboard. I've never had problems with this program.

Could this crash also result from faulty RAM ?

Thanks - Daniel

That is possible, but since you`ve only had one crash recently, I suspect it might be software related.

Regards Howard

Hmm ... thanks a lot. I'm a bit confused, because I previously had a restart that was related to memory corruption (the dump you analyzed earlier this week). And, with that memory (Aeneon) Memtest86+ showed an error once - but only once.

The new memory I have is a little bit more expensive (10 EUR = 7 GBP), but from Corsair and did not have one single error with Memtest86+ within 8 passes.

I think I'll go on the safe side and keep the Corsair memory, unless Probe2.exe causes another restart. Then I'll change my mind

Thanks for your help and have a nice weekend
Daniel