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Win2K3 Server crashing with system error...

By sji7001 ยท 4 replies
May 11, 2006
  1. Hi All,
    One of my Windows 2003 server which was built on Compaq ML530 is crashing once in 2 or 3 days with the following error message. I am attaching last 4 minidumps in zip format along with this msg. Please help me to find out what is causing this crash.

    Thanks.

    Shabu Itty



    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 5/9/2006
    Time: 10:16:04 AM
    User: N/A
    Computer: XXXXXX
    Description:
    Error code 00000020, parameter1 00000000, parameter2 0000ffff, parameter3 00000000, parameter4 00000001.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 32 0000002
    0020: 30 20 20 50 61 72 61 6d 0 Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 30 2c 20 000000,
    0038: 30 30 30 30 66 66 66 66 0000ffff
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 30 2c 20 30 30 30 30 00, 0000
    0050: 30 30 30 31 0001
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    3 minidumps crash at srv.sys. This is the Windows server driver.

    1 minidump crashes at ntkrnlmp.exe. this is the Windows nt & kernel system file.

    I am not familiar with your version of Windows. I therefore advise you to Google srv.sys for possible solutions.

    Regards Howard :wave: :wave:
     
  3. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Thanks for the info cpc2004.

    As always, it is appreciated.

    Regards Howard :)
     
  5. sji7001

    sji7001 TS Rookie Topic Starter

    Hi Cpc2004,
    Your information was very helpful and as per the documentation, I uninstalled pc Anywhere from that server and that resolved the crashing issue.

    Sorry for the delay in replying back!

    Thanks again.
    Shabu
     
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