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[Solved] Win32 Heur / AVG

Discussion in 'Virus and Malware Removal' started by banana1, Mar 9, 2011.

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  1. banana1 Newcomer, in training

    ok I'll run the new scans now, I'll post them asap, I'm reinstalling avg atm, once thats updated and the scans are all done and I post the logs, assuming they are still clear. In a day or two I'll reinstall Supreme Commander forged alliance and see if it still detects it as a threat, though I dont know why it would a fresh new install.
    banana1, Mar 12, 2011
    #21

  2. Broni Malware Annihilator

    OK................
    Broni, Mar 12, 2011
    #22

  3. banana1 Newcomer, in training

    hi, heres the security check log, doing the TFC then the ESET thing next.


    Results of screen317's Security Check version 0.99.7
    Windows Vista (UAC is disabled!)
    Out of date service pack!!
    Internet Explorer 7 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Disabled!
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    MVPS Hosts File
    Malwarebytes' Anti-Malware
    Adobe Reader 9.4.2
    Out of date Adobe Reader installed!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    AVG avgwdsvc.exe
    AVG avgtray.exe
    ``````````End of Log````````````
    banana1, Mar 12, 2011
    #23

  4. Broni Malware Annihilator

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.

    =======================================================================

    When Eset comes up clean, we'll have install Service Pack 2 and upgrade IE to version 8.
    Broni, Mar 12, 2011
    #24

  5. banana1 Newcomer, in training

    It's doing the eset scan now currently no threats and it's 63% done. Do I have to update IE if 8 am using chrome? As I use that not internet explored anymore.
    banana1, Mar 12, 2011
    #25

  6. Broni Malware Annihilator

    IE is on your machine, used, or not, it must be kept up to date.
    Broni, Mar 12, 2011
    #26

  7. banana1 Newcomer, in training

    Ok just thought I'd ask. It's still going, at 99% but it's scanning my games right now. Could take a while with the amount of them lol.
    banana1, Mar 12, 2011
    #27

  8. banana1 Newcomer, in training

    Does the computer need to be connected to the net while it scans it? As I don't like sitting here with the AVG off.
    banana1, Mar 12, 2011
    #28

  9. banana1 Newcomer, in training

    hi, it just finished, took WAY too long with all my games installed sigh, I'll have to get rid of a few. Anyway it said no threats found and then gave me the option to uninstall it so I did, I figured it would give me the option to save a log but it didn't.

    I am going to go to bed so I'll be awake and alive for the next steps lol. Thank you very much for your help and patience Broni. I'll be back later on. Goodnight.
    banana1, Mar 12, 2011
    #29

  10. Broni Malware Annihilator

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
    Broni, Mar 12, 2011
    #30

  11. banana1 Newcomer, in training

    hi broni, probably a stupid question but whats OTL?
    banana1, Mar 13, 2011
    #31

  12. Broni Malware Annihilator

    Ooops....my bad.
    Skip step 1 and 2.
    Broni, Mar 13, 2011
    #32

  13. banana1 Newcomer, in training

    Ok, I'll download all the udpates and programs, thank you very much Broni :D I'm glad it was a false alarm (most likely). Either way its had a good cleaning thanks to you, thank you.
    banana1, Mar 13, 2011
    #33

  14. Broni Malware Annihilator

    You're very welcome [IMG]

    Good luck and stay safe :)
    Broni, Mar 13, 2011
    #34
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