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Win32/heur - can-t get rid of, please help

By anab
Aug 8, 2009
  1. I picked up Win32/heur virus 4-5 days ago, my free AVG AV was out of date and didn't have any other protection. I updated AVG, installed and updated Spybot S&D, installed MBAM (can't update it) and Super Spyware (also can't update). Gone through 8 steps and more, but can't seem to get rid of this one - every time I get online it reappears...Also, can't do online scan cause it's blocked by virus. I attached MBAM and Hijackthis logs,

    please help, can't do this on my own, keep missing something...
     
  2. Kcircyrd

    Kcircyrd TS Rookie Posts: 316

    Spybot is worthless. Does nothing to improve security except to increase ads and nonsense.
    AVG is out of date by over a year, and will likely never remove Heur.
    Install Windows Defender. Then Avast or Avira Antivir, (or Kaspersky or Nod32) and at a minimum, two spyware programs. We recommend MalwareBytes and SuperAntiSpyware, or SpySweeper and Spyware Doctor.
    Run your installs in SAFE MODE.
    The updates are critical.
     
  3. anab

    anab TS Rookie Topic Starter

    will do...

    will do it, probablz will take some time, I-ll get back with results...

    thanks for info
     
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