Win32/Heur SHeur3.AQRA Win32/Zbot.B Infection detected by AVG free

Solved
By xenton
Sep 9, 2010
Topic Status:
Not open for further replies.
  1. Hi everyone,

    The girlfriends laptop has AVG free on as does my desk top. It started showing infections in some program files. Ran MBAM as per the guide on here (after running TFC) and as it was running AVG was seeing infections in all kinds of places lots within IE but also in program files from dell touchpad to various software she uses for teaching. MBAM found infections and needed a restart. Log is attached.

    Next disabled AVG resident sheild and ran GMER clicked rootkit tab>scan. Log is attached.

    Ran DDS and got the two logs but the program instructs not to post the 2nd unless asked, so I haven't.

    Thanks for your time.

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Welcome aboard [​IMG]

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  3. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    Thank you for the kind welcome and your help, it is much appriciated.

    Did as asked the log is attatched.

    Thanks

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Are you familiar with embc.org?
    Are you required to use proxy for your internet connection?

    ==========================================================================

    Download MBRCheck to your desktop

    Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
    It will show a black screen with some data on it.
    Enter N to exit.
    A report called MBRcheckxxxx.txt will be on your desktop
    Open this report and post its content in your next reply.

    ========================================================================

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    DirLook::
    c:\documents and settings\Kim\Application Data\Otoxda
    c:\documents and settings\Kim\Application Data\Zysa
    c:\documents and settings\Kim\Application Data\Nuda
    c:\documents and settings\Kim\Application Data\Imyq
    
    DDS::
    uInternet Settings,ProxyOverride = *.local;<local>
    
    

    3. Save the above as CFScript.txt

    4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

    5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    [​IMG]


    6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
  5. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    Thank you kindly for your continued help.

    No we are not familiar we embc.org, and we are not required to use a proxy for our internet connection.

    MBR Check report:

    MBRCheck, version 1.2.3
    (c) 2010, AD

    Command-line:
    Windows Version: Windows XP Professional
    Windows Information: Service Pack 3 (build 2600)
    Logical Drives Mask: 0x0000000c

    Kernel Drivers (total 131):
    0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
    0x806E4000 \WINDOWS\system32\hal.dll
    0xBA5A8000 \WINDOWS\system32\KDCOM.DLL
    0xBA4B8000 \WINDOWS\system32\BOOTVID.dll
    0xB9F79000 ACPI.sys
    0xBA5AA000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
    0xB9F68000 pci.sys
    0xBA0A8000 isapnp.sys
    0xBA0B8000 ohci1394.sys
    0xBA0C8000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
    0xBA4BC000 compbatt.sys
    0xBA4C0000 \WINDOWS\system32\DRIVERS\BATTC.SYS
    0xBA670000 pciide.sys
    0xBA328000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
    0xB9F4A000 pcmcia.sys
    0xBA0D8000 MountMgr.sys
    0xB9F2B000 ftdisk.sys
    0xBA330000 PartMgr.sys
    0xBA0E8000 VolSnap.sys
    0xB9F13000 atapi.sys
    0xBA0F8000 disk.sys
    0xBA108000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    0xB9EF3000 fltMgr.sys
    0xB9EE1000 sr.sys
    0xB9ECA000 KSecDD.sys
    0xB9E3D000 Ntfs.sys
    0xB9E10000 NDIS.sys
    0xB9DF6000 Mup.sys
    0xBA2F8000 \SystemRoot\system32\DRIVERS\AmdK8.sys
    0xB91C7000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
    0xB91B3000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
    0xB9078000 \SystemRoot\system32\DRIVERS\bcmwl5.sys
    0xB904D000 \SystemRoot\system32\DRIVERS\b57xp32.sys
    0xBA3F8000 \SystemRoot\system32\DRIVERS\usbohci.sys
    0xB9029000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
    0xBA400000 \SystemRoot\system32\DRIVERS\usbehci.sys
    0xBA308000 \SystemRoot\system32\DRIVERS\imapi.sys
    0xBA318000 \SystemRoot\system32\DRIVERS\cdrom.sys
    0xBA128000 \SystemRoot\system32\DRIVERS\redbook.sys
    0xB9006000 \SystemRoot\system32\DRIVERS\ks.sys
    0xB8FDE000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
    0xBA138000 \SystemRoot\system32\DRIVERS\i8042prt.sys
    0xB8FB2000 \SystemRoot\system32\DRIVERS\Apfiltr.sys
    0xBA148000 \SystemRoot\system32\DRIVERS\WDFLDR.SYS
    0xB8F37000 \SystemRoot\system32\DRIVERS\Wdf01000.sys
    0xBA408000 \SystemRoot\system32\DRIVERS\mouclass.sys
    0xBA410000 \SystemRoot\system32\DRIVERS\kbdclass.sys
    0xBA158000 \SystemRoot\system32\DRIVERS\serial.sys
    0xBA598000 \SystemRoot\system32\DRIVERS\serenum.sys
    0xBA168000 \SystemRoot\system32\DRIVERS\nic1394.sys
    0xBA59C000 \SystemRoot\system32\DRIVERS\CmBatt.sys
    0xBA5A0000 \SystemRoot\system32\DRIVERS\wmiacpi.sys
    0xBA178000 \SystemRoot\System32\Drivers\tosrfcom.sys
    0xBA739000 \SystemRoot\system32\DRIVERS\audstub.sys
    0xBA5C0000 \SystemRoot\System32\Drivers\RootMdm.sys
    0xBA418000 \SystemRoot\System32\Drivers\Modem.SYS
    0xBA188000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
    0xBA5A4000 \SystemRoot\system32\DRIVERS\ndistapi.sys
    0xB8F20000 \SystemRoot\system32\DRIVERS\ndiswan.sys
    0xBA198000 \SystemRoot\system32\DRIVERS\raspppoe.sys
    0xBA1A8000 \SystemRoot\system32\DRIVERS\raspptp.sys
    0xBA420000 \SystemRoot\system32\DRIVERS\TDI.SYS
    0xB8F0F000 \SystemRoot\system32\DRIVERS\psched.sys
    0xBA1B8000 \SystemRoot\system32\DRIVERS\msgpc.sys
    0xBA428000 \SystemRoot\system32\DRIVERS\ptilink.sys
    0xBA430000 \SystemRoot\system32\DRIVERS\raspti.sys
    0xB8E3F000 \SystemRoot\system32\DRIVERS\rdpdr.sys
    0xBA1C8000 \SystemRoot\system32\DRIVERS\termdd.sys
    0xBA5C2000 \SystemRoot\system32\DRIVERS\swenum.sys
    0xB8DE1000 \SystemRoot\system32\DRIVERS\update.sys
    0xB9DBE000 \SystemRoot\system32\DRIVERS\mssmbios.sys
    0xBA1D8000 \SystemRoot\system32\DRIVERS\tosporte.sys
    0xBA1E8000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0xBA228000 \SystemRoot\system32\DRIVERS\usbhub.sys
    0xBA5C4000 \SystemRoot\system32\DRIVERS\USBD.SYS
    0xAEB2F000 \SystemRoot\system32\drivers\sthda.sys
    0xAEB0B000 \SystemRoot\system32\drivers\portcls.sys
    0xBA238000 \SystemRoot\system32\drivers\drmk.sys
    0xBA5C8000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0xBA7C9000 \SystemRoot\System32\Drivers\Null.SYS
    0xBA5CA000 \SystemRoot\System32\Drivers\Beep.SYS
    0xBA460000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    0xBA468000 \SystemRoot\System32\drivers\vga.sys
    0xBA5CC000 \SystemRoot\System32\Drivers\mnmdd.SYS
    0xBA5CE000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0xBA470000 \SystemRoot\System32\Drivers\Msfs.SYS
    0xBA478000 \SystemRoot\System32\Drivers\Npfs.SYS
    0xBA54C000 \SystemRoot\system32\DRIVERS\rasacd.sys
    0xAEAB0000 \SystemRoot\system32\DRIVERS\ipsec.sys
    0xAEA57000 \SystemRoot\system32\DRIVERS\tcpip.sys
    0xAEA2F000 \SystemRoot\system32\DRIVERS\netbt.sys
    0xAEA0D000 \SystemRoot\System32\drivers\afd.sys
    0xBA248000 \SystemRoot\system32\DRIVERS\netbios.sys
    0xAE942000 \SystemRoot\system32\DRIVERS\rdbss.sys
    0xAE8D2000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
    0xBA268000 \SystemRoot\System32\Drivers\Fips.SYS
    0xBA568000 \SystemRoot\system32\DRIVERS\hidusb.sys
    0xBA278000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
    0xBA288000 \SystemRoot\system32\DRIVERS\tosrfusb.sys
    0xBA56C000 \SystemRoot\system32\DRIVERS\mouhid.sys
    0xBA298000 \SystemRoot\system32\DRIVERS\wanarp.sys
    0xBA2A8000 \SystemRoot\system32\DRIVERS\arp1394.sys
    0xBA480000 \SystemRoot\System32\Drivers\avgmfx86.sys
    0xAE859000 \SystemRoot\System32\Drivers\avgldx86.sys
    0xBA2C8000 \SystemRoot\System32\Drivers\Cdfs.SYS
    0xAE841000 \SystemRoot\System32\Drivers\dump_atapi.sys
    0xBA5D4000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
    0xBF800000 \SystemRoot\System32\win32k.sys
    0xB8D8F000 \SystemRoot\System32\drivers\Dxapi.sys
    0xBA4A0000 \SystemRoot\System32\watchdog.sys
    0xBF000000 \SystemRoot\System32\drivers\dxg.sys
    0xBA6E7000 \SystemRoot\System32\drivers\dxgthk.sys
    0xBF012000 \SystemRoot\System32\ati2dvag.dll
    0xBF058000 \SystemRoot\System32\ati2cqag.dll
    0xBF0C6000 \SystemRoot\System32\atikvmag.dll
    0xBF117000 \SystemRoot\System32\atiok3x2.dll
    0xBF142000 \SystemRoot\System32\ati3duag.dll
    0xBF42F000 \SystemRoot\System32\ativvaxx.dll
    0xBFFA0000 \SystemRoot\System32\ATMFD.DLL
    0xAC42D000 \SystemRoot\system32\DRIVERS\ndisuio.sys
    0xAC0DC000 \SystemRoot\system32\DRIVERS\mrxdav.sys
    0xAC077000 \SystemRoot\system32\drivers\wdmaud.sys
    0xAC4A1000 \SystemRoot\system32\drivers\sysaudio.sys
    0xABD4A000 \SystemRoot\system32\DRIVERS\srv.sys
    0xABE51000 \SystemRoot\system32\DRIVERS\secdrv.sys
    0xBA4B0000 \??\C:\DOCUME~1\Kim\LOCALS~1\Temp\mbr.sys
    0xBA370000 \??\C:\DOCUME~1\Kim\LOCALS~1\Temp\catchme.sys
    0xBA630000 \??\C:\WINDOWS\system32\Drivers\PROCEXP113.SYS
    0xAB881000 \SystemRoot\System32\Drivers\HTTP.sys
    0xAB763000 \SystemRoot\system32\drivers\kmixer.sys
    0x7C900000 \WINDOWS\system32\ntdll.dll

    Processes (total 29):
    0 System Idle Process
    4 System
    792 C:\WINDOWS\system32\smss.exe
    864 csrss.exe
    896 C:\WINDOWS\system32\winlogon.exe
    940 C:\WINDOWS\system32\services.exe
    952 C:\WINDOWS\system32\lsass.exe
    1116 C:\WINDOWS\system32\ati2evxx.exe
    1132 C:\WINDOWS\system32\svchost.exe
    1204 svchost.exe
    1260 C:\WINDOWS\system32\svchost.exe
    1320 svchost.exe
    1412 svchost.exe
    1548 C:\WINDOWS\system32\BCMWLTRY.EXE
    1608 C:\WINDOWS\system32\ati2evxx.exe
    1720 C:\WINDOWS\system32\spoolsv.exe
    1836 svchost.exe
    1892 C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    1904 C:\Program Files\Bonjour\mDNSResponder.exe
    124 C:\Program Files\Creative\Shared Files\CTDevSrv.exe
    448 C:\Program Files\Microsoft SQL Server\MSSQL$IPLANNERFRAMEWK\Binn\sqlservr.exe
    492 C:\WINDOWS\system32\oodag.exe
    560 C:\Program Files\AVG\AVG8\avgrsx.exe
    608 C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe
    1312 C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\stacsv.exe
    1472 C:\WINDOWS\system32\svchost.exe
    2400 C:\WINDOWS\system32\wscntfy.exe
    2588 C:\WINDOWS\explorer.exe
    3864 C:\Documents and Settings\Kim\Desktop\MBRCheck.exe

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)

    PhysicalDrive0 Model Number: WDCWD1200BEVS-75UST0, Rev: 01.01A01

    Size Device Name MBR Status
    --------------------------------------------
    111 GB \\.\PhysicalDrive0 Windows XP MBR code detected
    SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


    Done!

    Combofix log is attached

    Thanks

    Attached Files:

  6. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Please, don't wrap any logs in code brackets.

    You didn't answer my questions:
  7. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    Sorry about that.

    I did answer
    Thanks
  8. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    I may need new eyeglasses...LOL....sorry for that...:)

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    Folder::
    c:\documents and settings\Kim\Application Data\Imyq
    c:\documents and settings\Kim\Application Data\Nuda
    c:\documents and settings\Kim\Application Data\Otoxda
    c:\documents and settings\Kim\Application Data\Zysa
    
    DDS::
    uInternet Settings,ProxyServer = proxy.embc.org:80
    

    3. Save the above as CFScript.txt

    4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

    5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    [​IMG]


    6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
  9. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    No problem lol.

    Here's that log

    Attached Files:

  10. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Good :)

    How is computer doing at the moment?

    Download OTL to your Desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Under the Custom Scan box paste this in:


    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %USERPROFILE%\Desktop\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %systemroot%\*.src
    %systemroot%\install\*.*
    %systemroot%\system32\DLL\*.*
    %systemroot%\system32\HelpFiles\*.*
    %systemroot%\system32\rundll\*.*
    %systemroot%\winn32\*.*
    %systemroot%\Java\*.*
    %systemroot%\system32\test\*.*
    %systemroot%\system32\Rundll32\*.*
    %systemroot%\AppPatch\Custom\*.*
    %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
    %PROGRAMFILES%\PC-Doctor\Downloads\*.*
    %PROGRAMFILES%\Internet Explorer\*.tmp
    %PROGRAMFILES%\Internet Explorer\*.dat
    %USERPROFILE%\My Documents\*.exe
    %USERPROFILE%\*.exe
    %systemroot%\ADDINS\*.*
    %systemroot%\assembly\*.bak2
    %systemroot%\Config\*.*
    %systemroot%\REPAIR\*.bak2
    %systemroot%\SECURITY\Database\*.sdb /x
    %systemroot%\SYSTEM\*.bak2
    %systemroot%\Web\*.bak2
    %systemroot%\Driver Cache\*.*
    %PROGRAMFILES%\Mozilla Firefox*.exe
    %ProgramFiles%\Microsoft Common\*.*
    %ProgramFiles%\TinyProxy.
    %USERPROFILE%\Favorites\*.url /x
    %systemroot%\system32\*.bk
    %systemroot%\*.te
    %systemroot%\system32\system32\*.*
    %ALLUSERSPROFILE%\*.dat /x
    %systemroot%\system32\drivers\*.rmv
    dir /b "%systemroot%\system32\*.exe" | find /i " " /c
    dir /b "%systemroot%\*.exe" | find /i " " /c
    %PROGRAMFILES%\Microsoft\*.*
    %systemroot%\System32\Wbem\proquota.exe
    %PROGRAMFILES%\Mozilla Firefox\*.dat
    %USERPROFILE%\Cookies\*.txt /x
    %SystemRoot%\system32\fonts\*.*
    %systemroot%\system32\winlog\*.*
    %systemroot%\system32\Language\*.*
    %systemroot%\system32\Settings\*.*
    %systemroot%\system32\*.quo
    %SYSTEMROOT%\AppPatch\*.exe
    %SYSTEMROOT%\inf\*.exe
    %SYSTEMROOT%\Installer\*.exe
    %systemroot%\system32\config\*.bak2
    %systemroot%\system32\Computers\*.*
    %SystemRoot%\system32\Sound\*.*
    %SystemRoot%\system32\SpecialImg\*.*
    %SystemRoot%\system32\code\*.*
    %SystemRoot%\system32\draft\*.*
    %SystemRoot%\system32\MSSSys\*.*
    %ProgramFiles%\Javascript\*.*
    %systemroot%\pchealth\helpctr\System\*.exe /s
    %systemroot%\Web\*.exe
    %systemroot%\system32\msn\*.*
    %systemroot%\system32\*.tro
    %AppData%\Microsoft\Installer\msupdates\*.*
    %ProgramFiles%\Messenger\*.*
    %systemroot%\system32\systhem32\*.*
    %systemroot%\system\*.exe
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
    /md5start
    /md5stop


    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  11. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    I like the good, sounds encouraging.

    No noticable symptoms for a while now :)

    Pasting just the OTL.txt exceeded the 20000 character limit so I have attatched the files instead, hope this is okay?

    Attached Files:

     
  12. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.

    ========================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local;<local>
      O4 - Startup: C:\Documents and Settings\Kim\Start Menu\Programs\Startup\Shortcut to RKLauncher.lnk = C:\Program Files\RK Launcher 0.41 Beta Nightly\RKLauncher.exe File not found
      O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
      O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
      O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Reg Error: Key error.)
      O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} Reg Error: Value error. (Reg Error: Key error.)
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
      @Alternate Data Stream - 129 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:90D89144
      
      
      :Services
      
      :Reg
      
      :Files
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    =========================================================================

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Go to Kaspersky website and perform an online antivirus scan.

    • Disable your active antivirus program.
    • Read through the requirements and privacy statement and click on Accept button.
    • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    • When the downloads have finished, click on Settings.
    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
      • Archives
      • Mail databases
    • Click on My Computer under Scan.
    • Once the scan is complete, it will display the results. Click on View Scan Report.
    • You will see a list of infected items there. Click on Save Report As....
    • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
  13. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    I hit a snag on the first step here, when I try and download Java my AVG resident sheild pops up with a couple of alerts, and IE tells me it's unable to display the web page. I'm thinking it's either AVG blocking the page or my infection?

    I almost tried disabling AVG or downloading a different browser, then I though I should ask you before doing anything.

    I am still very much actively trying to beat this and grateful for your help. The long gap between this and my last post is due to a few hours sleep and a shift at work :)

    thanks again
  14. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Yes, you can disable AVG for the moment, no problem.
    Why would AVG block Java site is beyond me, but I'm not surprised with anything form AVG anymore :)
  15. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    Hey Broni,

    I disabled AVG but I'm not sure that was the problem kept getting unable to display web page messages, hit refresh a few times got the page to load eventually> It's downloading the java update now but at about 700 bytes/sec I normally get over ten times that from my internet connection, and I still am on my desktop, so this is definantly an issue with the infected laptop.

    Got to hit the sack now as I have an early shift in the morning, will post the logs tomorrow.

    Many thanks again for all your time and help.
  16. Broni

    Broni Malware Annihilator Posts: 46,132   +251

  17. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    Here we go

    cleanup.txt generated by security check:

    Results of screen317's Security Check version 0.99.5
    Windows XP Service Pack 3
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    AVG Free 8.5
    Antivirus up to date! (On Access scanning disabled!)
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Malwarebytes' Anti-Malware
    TuneUp Utilities 2008
    Java(TM) 6 Update 21
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    AVG avgwdsvc.exe
    AVG avgtray.exe
    AVG avgrsx.exe
    ````````````````````````````````
    DNS Vulnerability Check:

    GREAT! (Not vulnerable to DNS cache poisoning)

    ``````````End of Log````````````

    Had to split the Kasp. log as it was getting on for a meg.

    Attached Files:

  18. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    last part of kasp. log

    Attached Files:

     
  19. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Pages 2-5 list files from your restore points. We'll reset restore points in a moment, so we won't worry about those, but on the 1st page I can see a bunch of legit files listed as infected.
    It may be something wrong with Kaspersky's scan.
    We have to double check.

    Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • IMPORTANT! UN-check Remove found threats
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Push Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  20. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    Thanks Broni,

    I'm on it now :)
  21. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    OK :)............
  22. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    Here we go

    Attached Files:

  23. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    I removed AVG in favour of avast as you suggested.

    Thought it may be worth a mention that I'm getting constant threats detected just when the laptop is sitting idle.
  24. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Please, re-run Eset, but this time check Remove found threats.
    When done, run full Avast scan and let me know, if it found something.

    We'll double check everything...
  25. xenton

    xenton Newcomer, in training Topic Starter Posts: 36

    Thanks

    I'm on it now
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.