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win32/sirefef.ND removal need help

Inactive
By rmcmanusjr
Nov 8, 2012
  1. So I turned on my computer this morning and received a msg from my antivirus software that I have a win32/sirefef.ND trojan virus. it keeps telling me that its been detected and quarantined. yet the computer is still not operating properly. I am running a Dell D620 with windows XP. any thoughts or suggestions?
    Thanks
     
  2. Broni

    Broni Malware Annihilator Posts: 47,066   +256

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  3. rmcmanusjr

    rmcmanusjr TS Rookie Topic Starter

    Thank you very much for your quick response. Since my first post, it was determined that I had a number of malware programs on the laptop as well. One of which was the fake "system restore" program. I have since removed this and from what I can tell removed all the malware from the PC as well. I am currently scanning the PC via total defense to see if the win32/sirefef virus is still present. if it is not detected, can I assume Im safe? or should I still continue with your directions?
    Thanks again
     
  4. Broni

    Broni Malware Annihilator Posts: 47,066   +256

    Sirefef is a very serious infection.
    I suggest you continue with my previous reply.
     
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