B00kWyrm
Posts: 992 +39
I see Mailpup (or?) moved me to hardware.
I doubt this is a hardware issue.
As indicated below, all worked properly under XPSP3.
It is only under Win7 that this issue has cropped up.
So I am not sure if this is the best place ...
In short,
Omnipage 17 is not communicating properly with my Mustek A3 scanner,
on a Win7(64) system.
There were no issues with this software and scanner, running on xpsp3.
Not sure what I could be missing.
Any help appreciated. Thanks.
Longer Description:
Wondering how to get color capability with OP17 on my Win7 system.
Currently, all I can get are B&W and Grayscale for my scan options.
All scanner "sizes" (B5-A3, letter and legal) are available
(in the Tools->Options ->Scanner toolbox.)
and they work properly.
So... OP is partially working with the scanner.
NOTE: OP17 was working properly/fully with this scanner on my old xpsp3 system.
System Information
Omnipage Professional version 17.1 (Product ID OP-1041-001-1076.1921)
OS: Win7 (64)
Computer: Dell Vostro 3550 (i3 processor).
Scanner: Mustek SE A3 USB 1200 Pro
What I have done...
Testing the Scanner from
Control Panel -> Devices & Printers -> {Scanner Select} Right Click for Properties
-> Diagnostics -> Test Scanner
"Successfully completed the diagnostic test"
Testing by...
Control Panel -> Devices & Printers -> {Scanner Select} Right Click for Properties
-> Start Scan...
Here the "Color" Option is available.
And it successfully creates a color scan.
I found no help on this topic at Nuance (Either Knowledge base, or Forums).
Google coming up dry too.
Not sure what I could be missing.
Any help appreciated. Thanks.
I doubt this is a hardware issue.
As indicated below, all worked properly under XPSP3.
It is only under Win7 that this issue has cropped up.
So I am not sure if this is the best place ...
In short,
Omnipage 17 is not communicating properly with my Mustek A3 scanner,
on a Win7(64) system.
There were no issues with this software and scanner, running on xpsp3.
Not sure what I could be missing.
Any help appreciated. Thanks.
Longer Description:
Wondering how to get color capability with OP17 on my Win7 system.
Currently, all I can get are B&W and Grayscale for my scan options.
All scanner "sizes" (B5-A3, letter and legal) are available
(in the Tools->Options ->Scanner toolbox.)
and they work properly.
So... OP is partially working with the scanner.
NOTE: OP17 was working properly/fully with this scanner on my old xpsp3 system.
System Information
Omnipage Professional version 17.1 (Product ID OP-1041-001-1076.1921)
OS: Win7 (64)
Computer: Dell Vostro 3550 (i3 processor).
Scanner: Mustek SE A3 USB 1200 Pro
What I have done...
- Downloaded the lasted drivers (ScanExpress A3 USB 1200 WIN7.zip) from Mustek.
- Uninstalled the old driver installation (from Device Manager)
- Reboot.
- Reinstall Mustek software
- Reboot
- Open Omnipage ->Tools ->Options -> Scanner -> Setup
- Download Latest Scanner Database from Nuance
- Select & Test Scanner (TWAIN: SE A3 USB 1200 Pro) -> Next
- Would you still like to test your device? -> Yes
- The scanner... is already in the ... database.
Would you still like to test your device? -> Yes - Close any other applications that might be using your scanner -> Next
Testing the Scanner from
Control Panel -> Devices & Printers -> {Scanner Select} Right Click for Properties
-> Diagnostics -> Test Scanner
"Successfully completed the diagnostic test"
Testing by...
Control Panel -> Devices & Printers -> {Scanner Select} Right Click for Properties
-> Start Scan...
Here the "Color" Option is available.
And it successfully creates a color scan.
I found no help on this topic at Nuance (Either Knowledge base, or Forums).
Google coming up dry too.
Not sure what I could be missing.
Any help appreciated. Thanks.