also @ TechSpot: Bill Gates is once again the richest person in the world

Windows 7 blue screen

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by yukira, May 12, 2010.

  1. yukira Newcomer, in training Posts: 23

    But how will I reinstall those drivers? Since I have no idea where it came from?
  2. Archean TechSpot Paladin Posts: 5,731   +27

    Give us your motherboard's make/model number etc. and we'll find you updated drivers for that board.
  3. yukira Newcomer, in training Posts: 23

    Um it's a HP computer model p6228p
    Prcoessor: AMD Athlon(tm) II x4 620 Processor
  4. yukira Newcomer, in training Posts: 23

    Hey I'm looking around my computer and I found the Realtek RTL8192U NDIS Driver
    it's under Lan Driver
    But I've looked at the HP site and they don't have the programs
    I was wondering if there's a way I can use the HP support Assistant to fix it?

    - Thanks.

    edit*
    would this be the link for it? http://www.wireless-driver.com/down...eless-usb-network-adapter-windows-drivers.htm
    Or should I download it from the realtek website?
  5. Archean TechSpot Paladin Posts: 5,731   +27

    The link you provided seems to be the same driver which is causing you the issues. Please note that these are beta drivers for windows 7. Hence Realtek's own site should provided better solution. Also these seems to be much recent mature drivers. Don't forget to follow the instructions given in the above posts before you proceed with the installation of new drivers.
  6. yukira Newcomer, in training Posts: 23

    Okay thank you very much!
    I'll go try it out now.

    so I should just use the driver cleaner pro to uninstall?
    since I don't see it on my uninstall list? then reinstall it?
     
  7. yukira Newcomer, in training Posts: 23

    Blue Screened again

    Hi my computer just blue screened again but this time...I'm not sure why
    because it just all of a sudden blue screened.
    I think i was running windows essential for a scan.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1
    BCP1: FFFFF80002FB3A52
    BCP2: 0000000000000000
    BCP3: 000000000000FFFD
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\071410-17284-01.dmp
    C:\Users\User\AppData\Local\Temp\WER-30622-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Attached Files:

  8. Archean TechSpot Paladin Posts: 5,731   +27

    APC_INDEX_MISMATCH (0x1)
    This is a kernel internal error. The most common reason to see this bugcheck is when a filesystem or a driver has a mismatched number of calls to disable and re-enable APCs.

    One of the common causes of these errors is memory errors. If your RAM has a marginal component or is overclocked or the voltage is low, you're likely to get random errors 0x0 or 0x1. Please download memtest from techspot's download section and run it for 8 passes to rule out this possibility.

    Just as a side note, please ensure that your system is configured to have appropriate virtual memory. You can check that out by right clicking on my computer, going to advance tab, then to performance settings, and advance in performance options. Regards
  9. yukira Newcomer, in training Posts: 23

    Recently my computer sometimes bluescreens quite randomly whether from new updates or just starting up. There also seems to be a problem where only my web browser freezes and everything else works fine.

    Thank you.

    Attached Files:

  10. Archean TechSpot Paladin Posts: 5,731   +27

    This specific crash was caused by your drive (RTL8192u.sys) i.e. RealTek RTL8192U Wireless USB Adapter.

    I think I've pointed that out earlier as well. Have you updated the driver? Time stamp on the Realtek driver which caused this crash is April 13, 2009.
  11. yukira Newcomer, in training Posts: 23

    I have a question about my browser. I'm currently using firefox but recently whenever I download stuff it gets a little weird like it causes whatever I'm watching to not work and freeze up on the browser or it doesn't load right. Would I have to uninstall and reinstall firefox? Or am I missing a plugin? Thank you.
  12. Archean TechSpot Paladin Posts: 5,731   +27

    Not sure about it, I have noticed some plugins may slow down the browser, so unless it is something you absolutely can't live without/or essential for you, don't install it. Which version of browser you are using? And on what specific sites this is happening? Do you have any good firewall/AV installed on this PC?
  13. yukira Newcomer, in training Posts: 23

    I'm using firefox 3.6.8. It just gets really weird when I start downloading stuff and so when I download and watch something at the same time the browser sort of freezes or sometimes the download would work but I would have to hover my mouse around the browser for it to move.
    at the moment I'm using Microsoft essential
  14. Archean TechSpot Paladin Posts: 5,731   +27

    Can you please check memory usage of your browser when that happens? Or how much it is hogging the CPU resources? You can check that out by pressing Ctrl+Alt+Del and Select Task Manager.
  15. yukira Newcomer, in training Posts: 23

    do I check firefox? or which one do I checK?
  16. Archean TechSpot Paladin Posts: 5,731   +27

    yes Firefox, because that is what you are saying gets 'slower' or 'unresponsive'
  17. yukira Newcomer, in training Posts: 23

    It's around 350k-360k when that happens.
  18. Archean TechSpot Paladin Posts: 5,731   +27

    350-360K ??? That doesn't seem right to me, right now I have 6 tabs opened and FF is consuming about 359,700K on this machine.
  19. yukira Newcomer, in training Posts: 23

    yeahh right now i'm checking it's 220k these are the numbers I see when It's acting weird but when it was alright it was only 75,000
    Like everything works but it only acts up when I'm downloading things and it causes movies to freeze or the web browser won't load unless I'm hovering my mouse over it same with downloading too.
  20. Archean TechSpot Paladin Posts: 5,731   +27

    Clear out all cache/cookies/history etc. and see whether that helps.

    Just to make sure that your system is free of any virus/malware etc. Please go through 8-steps of Virus & Malware Removal Forum and post your logs there for review. Please be patient as they are pretty busy over there and may take some time to get back to you.