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Windows 7 error 'this is not a genuine copy of Windows 7'

Discussion in 'Windows OS' started by Conger88, Oct 17, 2012.

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  1. Cobalt006 TechSpot Booster Posts: 820   +43

    It should solve your usb devices problem . If your USB ports are not bad. You may need to find your drivers for your sound and video and so forth. If this is a retail computer you maybe able to go to its website and down load the drivers you need. If not you will have to go to your each of your computers devices that need drivers web site. Or download a third party driver tool.
  2. Conger88 Newcomer, in training Posts: 38

    Yea I have a different graphics card and sound card installed that didnt come with the pc. Assumeing I will have to download all these after. any recomended third party driver tools?

    Im at work now will try to reinstall windows later. Hope I dont mess it up too much. Are all device drivers downloadable?
  3. Cobalt006 TechSpot Booster Posts: 820   +43

  4. Conger88 Newcomer, in training Posts: 38

    This identifies what drivers I need and downloads them? And thank you
  5. Cobalt006 TechSpot Booster Posts: 820   +43

    Yes it will. Your welcome
  6. Conger88 Newcomer, in training Posts: 38

    I have just completed the reformat and re-install. lookin goood :) usb drives are being recgonised again so that fixed that! Just going to download AVG now, Malaware bytes and all the security updates before I do anything else :) but seems like reinstall fixed everything that was buggin me
     
  7. Cobalt006 TechSpot Booster Posts: 820   +43

    Glad to here that.
  8. Conger88 Newcomer, in training Posts: 38

    OK - Question, I started installing the windows updates -98 updates - 97 installed and it said one not needed, this had taken a few hours to install, so during this period I decided to download and install AVG and malaware bytes and some other apps cause I was bored waiting. Then it said you have to restart your computer for windows updates to take effect or whatever. So I did - then I got the screen saying windows configureing % complete. that looked fine then it came to the "windows shutting" screen and it appears to have frozen here. So I thought maybe it just needs time. I left that overnight (9 hours now) and its still stuck at the shutting down screen. At what point can I assume it is frozen and what should I do?

    Was this caused because I downloaded the other apps?
  9. gbhall TechSpot Chancellor Posts: 2,069   +15

    There is nothing you can do except press and hold the power button to power down. When you then reboot you might be lucky enough to find that the failure to boot was just because the downloads you have installed were not actually implemented (until you reboot) and one of those was concerned with performing power downs !!! (Chicken and egg situation).
  10. Conger88 Newcomer, in training Posts: 38

    The chicken came first :) ok well il give it a go later when im home. So manually holding the power button down shouldnt do any damage?>
  11. gbhall TechSpot Chancellor Posts: 2,069   +15

    It should not, as motherboards are supposed to be designed to power down 'nicely' after the power switch is held in for three seconds, whereas simply chopping the power at the mains can do sometimes.
  12. Conger88 Newcomer, in training Posts: 38

    OK will try it later....I ran the above mentioned driver scanner aswell, it said I needed 21 drivers. But I just did the scan. So I will run that later and try update all drivers all going well that it will reboot successfully again
  13. Cobalt006 TechSpot Booster Posts: 820   +43

    Is it running ok now?
  14. Conger88 Newcomer, in training Posts: 38

    I turned off with power button like you said above. Turned on again. and it said windows did not shut down properly etc etc so I started in safe mode. Now a screen is appearing

    Stage 3 of 3
    Failure configuring windows updates
    Reverting Changes
    Do not turn off your computer.


    Has been like this for the last 15-20 mins....How long should I wait for this?

    Guessing my machine is still damaged since it wouldnt install correctly? :(
  15. Cobalt006 TechSpot Booster Posts: 820   +43

    Let it run It will configure the updates ,Then restart it self or go to windows
  16. Conger88 Newcomer, in training Posts: 38

    Ok I finally got to the desktop after it manually restarting twice :/ what should I do now. its saying I have two important updates from windows updates that need installing.... Should I ignore these?
  17. Cobalt006 TechSpot Booster Posts: 820   +43

    Let them install. It will reboot if needs to.
  18. Conger88 Newcomer, in training Posts: 38

    My mistake...I went to windows updates and its saying 93 important updates are available... :/
  19. Cobalt006 TechSpot Booster Posts: 820   +43

    You will need these updates let them install. It will takes sometime. When its done and it ask you restart the computer Do so . Then when it restart let it configure the updates. This will take some time to. When its done it will take you to the desktop.
  20. Conger88 Newcomer, in training Posts: 38

    But are these not the same updates I tried to install the first time? and then it froze at the 'windows is shutting down" screen