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Windows 7 error 'this is not a genuine copy of Windows 7'

Discussion in 'Windows OS' started by Conger88, Oct 17, 2012.

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  1. Cobalt006 TechSpot Booster Posts: 824   +44

    Yes they are the same they did not install the first time. This time they might. Due to you are not installing anything while they are installing. Then they should work this time.
  2. jobeard TS Ambassador Posts: 12,239   +123

    Whenever you are tight on HD space, the first two actions to create more free space are:
    1. run CLEANMGR to delete temp files
    2. uninstall unused programs
    and third might as well be to delete old files in your %userprofile%, eg My Documents\ ....
  3. Conger88 Newcomer, in training Posts: 38

    Ok iv tried to install windows updates twice now and its only getting 32% then restarting ,

    Its these two updates that are left -

    Update for Windows 7 for x64-based Systems (KB2505438)

    Download size: 1.5 MB

    Update for Windows 7 for x64-based Systems (KB971033)

    Download size: 1.2 MB


    Are these essential? it says they are important and then I have 6 optional updates. What else can I do?
  4. Cobalt006 TechSpot Booster Posts: 824   +44

    Yes they maybe. But if there not downloading properly now. I would wait till later and try them. As far as the optional ones ,These most usely are driver updates. Which in most case are ok to download. headed off to work hopefully someone here will help you good luck.
  5. Conger88 Newcomer, in training Posts: 38

    Ok thanks for your help! Iv been going through them individually and restarting and I seem to be getting them installed now :) fingers crossed.
  6. Shiney TechSpot Enthusiast Posts: 223

    You say you have no windows 7 disks, usually pc world and a lot of other manufacturers give you a support disk that should put your system back to the default setup, like when you bought it. The files needed are usually on a hidden partition. Do you have this disk ? , or ask pcworld if the partition exists and how can you access it.
    Other thing to try since you say you may have interrupted the power supply is a full sector scan. Also start up in safe mode and disable your disk cache, then delete the pagefile.sys file reboot then re- enable it. Just a few idea, hope they are of help.
     
  7. Cobalt006 TechSpot Booster Posts: 824   +44



    If you read post 26 , He has already reinstalled win 7. He was having problems with his window updates. Which I think he has manage to get fixed.
  8. Conger88 Newcomer, in training Posts: 38

    Yes thanks! all appears to be working now! Iv installed all updates and run malaware bytes, avg scans, sea tools long generic scan, ccleaner, disk cleanups and updated all drivers and everything looks pretty sweet!

    Thanks for this Cobalt, and im assumeing when I reformated my machine it removed whatever was causeing my computer to run slow?
  9. Shiney TechSpot Enthusiast Posts: 223

    yes I see that cobalt, I was just referring to :-

    Quote =OK I have alread done step one.

    And I dont have a cd for my computer. I dont think I was given a windows 7 disk when buying my computer( from pc world)
  10. Cobalt006 TechSpot Booster Posts: 824   +44

    Dose your computer allow you to make a recovery disk? It may have a hidden recovery partion.
  11. Cobalt006 TechSpot Booster Posts: 824   +44

    Yes reformatting the hard drive would have wiped a way any virus or spyware you might have had. If that was the problem.
  12. stonarda TechSpot Member Posts: 77   +7

    If you are completely reformatting teh Hard Drive, you will most likely need to reinstall the majority or even all the drivers as far as I know, especially if you had an OEM version of Win 7 installed on your PC in the first place. Depending on your computer, you may have a recovery partition on it (depending on how badly the hard drive is damaged/corrupted). In the first case, try restoring the computer using the recovery partition and this should have the right drivers for the PC. To get into it, there is normally a short-cut key in start-up, though this depends on the computer make and model.

    *If you do use the recovery partition, first delete everything that you don't want on your hard drive and depending on the recovery software you may be able to keep your original files.
  13. Conger88 Newcomer, in training Posts: 38

    OK well it might have a recovery partion? but all appears to be working now and I have reinstalled windows so will I just leave it? :/
  14. Cobalt006 TechSpot Booster Posts: 824   +44

    Hope everything is running great for you.
  15. monton TechSpot Enthusiast Posts: 141

    I had the same error message "~not genuine windows etc". I tried several suggested fixes that ultimately didn't work. The fix was to uninstall KB971003 in add/remove programs. Enable show window updates. After uninstall and reboot, KB971003 downloaded, installed and all has been well since. Apparently, that update was corrupt and gave many computers the not genuine windows warning message

    Hope this is useful to others having this problem

    Monton
  16. Conger88 Newcomer, in training Posts: 38

    Yea I had to do several reboots and failed to install windows updates before I got them all through. not sure which one was givin problems now but eventually all installed and havent had any problems yet.

    Thanks
  17. Cobalt006 TechSpot Booster Posts: 824   +44

    That's Great
  18. Conger88 Newcomer, in training Posts: 38

    Ok, not meaning to drag this thread or topic out but thought this is interesting to hear :eek: and scary...

    ok so I reforamted the comp and alls working good, Started reinstallin my old games - battlefield bad company....installed and updated no problem....tried to login and it wouldnt let me log in after several attempts, made me enter my serial key and it said its already in use, so I thought that was strange so I logged into EA/orgin online support chat.

    After long chats about reseting passwords,usernames and account verifications and serial number verifcations and where I bought my game etc etc.... the friendly guy on the instant chat helpline came to the conclusion that my account had been 'compromised'

    So I am assuming my computer got completely hacked by someone specifically out there in the big bad world? he then gave me a hint - was this my email address g*******@gmail.com <-------I have no clue.....asumeing its the person who hacked mes email addresse......but scary///

    But I dont understand why someone would hack my battlefield account? not like I have money in it?

    Am I overreacting or has this happened to anyone else before?
  19. Cobalt006 TechSpot Booster Posts: 824   +44

    Sound like you had a trojan or very bad virus in your computer. It is really a good thing that you did reformat. This maybe while your account was compromised.
  20. Conger88 Newcomer, in training Posts: 38

    Yea can I be sure its gone? Like its kinda scary.....I cant login to my starcarft 2 account either. I think the same might have happened here.