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Windows crashes with error code 0x000007E

Discussion in 'Windows OS' started by jt42cwr, Nov 3, 2008.

  1. jt42cwr Newcomer, in training

    Hi, I was hoping someone could help, my pc starting randomly rebooting on Saturday morning, at irregular intervals. The error code reported on the BSOD was 0x0000007E (0xc0000005, 0x804EF2F4, 0xF7A5FA60, 0xF7A5F75c).

    The event viewer shows:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 03/11/2008
    Time: 16:03:02
    User: N/A
    Computer: DMC-470C1ACB3D5
    Description:
    Error code 1000007e, parameter1 c0000005, parameter2 804ef2f4, parameter3 f7a73a60, parameter4 f7a7375c.


    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 37 1000007
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 63 30 eters c0
    0030: 30 30 30 30 30 35 2c 20 000005,
    0038: 38 30 34 65 66 32 66 34 804ef2f4
    0040: 2c 20 66 37 61 37 33 61 , f7a73a
    0048: 36 30 2c 20 66 37 61 37 60, f7a7
    0050: 33 37 35 63 375c

    Can anyone shed any light on the likely cause of this?
  2. peterdiva TechSpot Ambassador Posts: 1,202

    Comodo firewall is the problem. It's very new, when did you install it?

    BugCheck 1000007E, {c0000005, 804ef2f4, f7a73a60, f7a7375c}
    Probably caused by : cmdguard.sys ( cmdguard+e0c7 )
    Image name: cmdguard.sys Timestamp: Thu Oct 23 05:33:24 2008 (48FF8E14)
  3. jt42cwr Newcomer, in training

    Been using it for a while, but recently updated it.
  4. pannetron Newcomer, in training

    Same 0x7E BSOD on my WinXP SP3 box in cmdguard.sys after updating Comodo Firewall to version 3.5.....
  5. Hanse Newcomer, in training

    Started to get BSODs with the error code 1000007e, parameter1 c0000005 since Nov. 3, 2008. After running windows debugging tool, I was able to analyze the minidumps and found out that the cmdguard.sys was causing the BSODs.
  6. pannetron Newcomer, in training

    I uninstalled the 3.5 version and went back to 3.0.25.278 and no more BSODs out of cmdguard.sys.
     
  7. Hanse Newcomer, in training

    I also uninstalled Comodo Firewall, version 3.5.55810.432 and re-installed 3.0.25.378. No more BSODs sofar. Usually when I plugged in a USB after start-up of Windows, I got a BSOD right away. Tested this scenario this morning and didn't get a BSOD. Certainly a good sign. However, I will wait a few days to see whether I will get any BSODs again. Will report again early next week on any continued success.
    By the way, this TechSpot community is fabulous. Really helped me getting to the bottom of my issue and probably saved me money by not having to take my computer into a shop. Thank you all for participating. Is really encouraging!
  8. sent12b Newcomer, in training Posts: 21

    try this.


    1. re boot the computer and keep hitting on the key "F8"
    2. in the advance options menu select "safe mode with networking"
    3.click on http://intelppm.notlong.com
    4.install the fix
    5.restart the computer

    check if you are able to boot to the desktop

    post back with the status
  9. sent12b Newcomer, in training Posts: 21

    this may happen after installing service pack 3 on non-lintel Processor

    do the above and post back with the status