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Windows detected an hard disk problem?

Discussion in 'Virus and Malware Removal' started by bananartista, Jan 24, 2012.

  1. bananartista Newcomer, in training

    every time i open my pc
    (sistema windows 7 a 64 bit)
    the screen become black and appear a pop up with
    ----------
    "windows detected an hard disk problem"
    "scan and fix"
    ---------
    and immediatly after that a lot of pop up with
    -----------
    "windows - delayed write failed"
    "failed for save all the component for the file \\sytem32\\ ...
    ---------

    is this a system fix ? (the typical windows with system check doesn't appear)

    and most important, what i can really do for remove it ?


    thank you in advance


    (b)
    bananartista, Jan 24, 2012
    #1

  2. Broni Malware Annihilator Posts: 39,254   +175

    Welcome aboard [IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
    Broni, Jan 24, 2012
    #2

  3. bananartista Newcomer, in training

    hey ... i've tried to make a system scan ...
    but it stops scanning at 10%
    and also Windows give me a warning
    "ram memory reliability is extremely low. This problem may cause system failure"


    what i have to do ?
    bananartista, Jan 24, 2012
    #3

  4. Broni Malware Annihilator Posts: 39,254   +175

    Complete as many steps as you can.
    Broni, Jan 24, 2012
    #4

  5. bananartista Newcomer, in training

    but i also noticed that almost everything disappear in the desktop
    ... is it better if i use windows in safe mode , or not ?
    or maybe i will have the same problems
    bananartista, Jan 24, 2012
    #5

  6. Broni Malware Annihilator Posts: 39,254   +175

    If safe mode is better you can start from there.
    Broni, Jan 24, 2012
    #6
     

  7. bananartista Newcomer, in training

    hey, big problem .... now . also in safe mode i can't see no software ...
    bananartista, Jan 25, 2012
    #7

  8. Broni Malware Annihilator Posts: 39,254   +175

    Let's see, if we can look at your computer booting from an external source.

    Please download OTLPE (filesize 120,9 MB)

    • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
    • Reboot your system using the boot CD you just created.
      • Note : If you do not know how to set your computer to boot from CD follow the steps HERE
    • Your system should now display a REATOGO-X-PE desktop.
    • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
    • Double-click on the OTLPE icon.
    • When asked Do you wish to load the remote registry, select Yes
    • When asked Do you wish to load remote user profile(s) for scanning, select Yes
    • Ensure the box Automatically Load All Remaining Users" is checked and press OK
    • OTL should now start.
    • Press Run Scan to start the scan.
    • When finished, the file will be saved in drive C:\OTL.txt
    • Copy this file to your USB drive if you do not have internet connection on this system
    • Please post the contents of the OTL.txt file in your reply.
    Broni, Jan 25, 2012
    #8

  9. bananartista Newcomer, in training

    i downaload OTLPENet.exe
    and i put it on the desktop
    and i doubnle clicked it
    yes with a blank cd in the drive ...
    is that right ?

    cause it has created nothing and the cd is still empty

    (for the internet connection i'm using another computer)
    bananartista, Jan 25, 2012
    #9

  10. Broni Malware Annihilator Posts: 39,254   +175

    Use computer you're posting from to create that CD.
    Broni, Jan 25, 2012
    #10

  11. bananartista Newcomer, in training

    ops, i cant', there is no cd drive in this other computer ...
    i can retry making the cd with the infected one ...
    i've made something wrong before ?
    bananartista, Jan 25, 2012
    #11

  12. Broni Malware Annihilator Posts: 39,254   +175

    Broni, Jan 25, 2012
    #12

  13. bananartista Newcomer, in training

    at the end i did the cd from a normal computer ...
    ok ..
    now i have this problem
    when i start from the cd with my pc ...
    it appears a blu screen with
    "a problem has been detected and windows has been shut down to prevent damage to your computer"
    like this

    [IMG]
    bananartista, Jan 26, 2012
    #13

  14. Broni Malware Annihilator Posts: 39,254   +175

    You're not booting from the CD then.

    Broni, Jan 26, 2012
    #14

  15. bananartista Newcomer, in training

    i think i did in the right way

    it appears the bar with the REATOGO-X-PE progression
    and after that i see the blu screen
    bananartista, Jan 26, 2012
    #15

  16. Broni Malware Annihilator Posts: 39,254   +175

    Before all this started did you have any indications that your computer is infected?

    See if you can fully boot another working computer with the CD you just created.
    Broni, Jan 26, 2012
    #16
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