Windows does not recognize hard drive, I have been troubleshooting

By jrod118
Apr 14, 2008
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  1. I have a tyan S2696. I installed a new hard drive. "WD raptor X". windows doesn't recognize it. I found a tutorial that explains how to fix the problem, but it doesn't specify which SCSI Adapter to choose from the list provided.
    - Intel(R) 82801HR/HH/HO SATA RAID Controller
    - Intel(R) 82801HR/HH/HO SATA AHCI Controller
    - Intel(R) 631xESB/632xESB SATA RAID Controller
    - Intel(R) 631xESB/632xESB SATA AHCI Controller
    - Intel(R) 82801GHM SATA RAID Controller
    - Intel(R) 82801GBM SATA AHCI Controller
    - Intel(R) 82801GR SATA RAID Controller
    - Intel(R) 82801GR SATA AHCI Controller
    - Intel(R) 82801GH SATA RAID Controller
    - Intel(R) 82801GH SATA AHCI Controller
    - Intel(R) 82801FR SATA RAID Controller
    - Intel(R) 82801FR SATA AHCI Controller
    - Intel(R) 82801FBM SATA AHCI Controller

    I'm stuck here. I don't know which to choose. I'm not running a raid. this is a personal desktop machine. Boxx, Tyan S2696, 2 intel quad cores. any suggestions? please help.
  2. Matthew

    Matthew TechSpot Staff Posts: 6,043   +84 Staff Member

    You've probably got to install the SATA drivers. What operating system are you using?
  3. jrod118

    jrod118 Newcomer, in training Topic Starter

    Windows XP 64. Yes, I am but. its reading a list of options that I mentioned above. this list is coming from the driver files. I chose the second one, "Intel(R) 82801HR/HH/HO SATA AHCI Controller", and it didn't work. It still didn't recognize the new hard drive.
  4. Mictlantecuhtli

    Mictlantecuhtli TechSpot Evangelist Posts: 4,916   +9

    This one:

    - Intel(R) 631xESB/632xESB SATA AHCI Controller

    But where do you specify which driver to load? Is this during Windows XP text-mode setup?

    Edit: forgot to mention that you need to set the SATA mode in BIOS properly (AHCI or "native", probably).
  5. jrod118

    jrod118 Newcomer, in training Topic Starter

    Thanks I'll try this one.
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