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[Inactive] Windows Firewall and Defender won't start after virus removal

Discussion in 'Virus and Malware Removal' started by smokeymac, Jan 8, 2012.

  1. Broni Malware Annihilator

    Safe mode is fine, but...
    Delete your Combofix file, download fresh one on another working computer, transfer it to bad computer using USB flash drive and run it again.
  2. smokeymac Newcomer, in training

    i still cant run that version of combo fix, its just freezing at the same point,
  3. Broni Malware Annihilator

    Tried safe mode?
  4. smokeymac Newcomer, in training

    yer i tryed in normal and safe mode and tryed runing it from diffrent folders but froze every time,
  5. Broni Malware Annihilator

    Delete your FixTDSS file.

    Download the FixTDSS.exe

    Save the file to your Windows desktop.
    Close all running programs.
    If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
    Double-click the FixTDSS.exe file to start the removal tool.
    Click Start to begin the process, and then allow the tool to run.
    OK any security prompts.
    Restart the computer when prompted by the tool.
    After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
    If you are running Windows XP, re-enable System Restore.
  6. smokeymac Newcomer, in training

    Same message as last time 'backdoor.tidserv has not been found'
    :/ have you any idea what it is and is it worth me just formatting and starting again?
  7. Broni Malware Annihilator

    Personally I'd back up all data and reinstall.
  8. smokeymac Newcomer, in training

    my 1 tb hdd died about 2 months ago :/ ok ill start saving some stuff, thanks for ya help anyway
  9. Broni Malware Annihilator

    I wish we did better :(
  10. smokeymac Newcomer, in training

    Ahhh no problem mate at least we tryed :)

    just formated and reinstalled windows, everything will be sweet, at least i only lost some files, managed to find a old 80gig hdd to put a nice bit of stuff on, thanks for the help mate :)
  11. Broni Malware Annihilator

    Cool beans :)