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Windows hardware installation manager overrides my Nvidia Geforce 9400 GT install

Discussion in 'Audio and Video' started by carmasterxtreme, Apr 14, 2010.

  1. carmasterxtreme Newcomer, in training Posts: 30

    i just bought an nvidia Ge force 9400 gt and tried installing the drivers and i get an error message that says
    (the nvidia setup program has detected that one or more Microsoft hardware installation wizards are active. do you want to continue with setup? click yes to minimize setup until you complete or cancel the other installation wizard(s). click no to exit setup.)
    the installation wizard is trying to automatically install the hardware but if i go into control panel/administrative tools/plug and play and disable plug and play like i was told, the program says that there is no available graphics adapter but the original error message telling me other installation programs are running is gone. how am i supposed to install these drivers if windows is trying to install them with another program? How can i disable hardware install wizard so that it doesnt disable the graphics adapter PLEASE HELP!
  2. Ritwik7 TechSpot Chancellor Posts: 2,281   +6

    Follow these steps to install your new graphics card:

    1. Download the latest drivers for your card. Clean all old video drivers from your system. You may use Driver Sweeper if you wish.
    2. Shut your PC down and put the new GPU in the motherboard slot.
    3. Start up the system and change your primary graphics adapter in BIOS to PCI-E (assuming you have a PCI-E card) or PCI / AGP.
    4. After logging in to Windows just close the Hardware Installation Wizard when it comes up. Double click on the drivers you downloaded and it should be installed without any issues.
  3. carmasterxtreme Newcomer, in training Posts: 30

    well the problem is if i remove the gpu than the nvidia installer will say there is no graphics adapter. i could get the program to install if i could somehow close the windows hardware installation wizard but how do i do that when there is no signs of the program being open. when i try to open the hardware wizard it says you can only run 1 of these programs at a time so i know it is open somewhere. i dont know what the installation manager program is called in task manager in the processes tab to close it from there and i dont see the program in the applications tab
  4. LookinAround TechSpot Chancellor Posts: 7,679   +39

    what version of windows you running and make / model of your computer?
  5. electromagnetic TechSpot Enthusiast Posts: 189

    Disable your Integrated graphics in device manager. If you were using it. Then add the card to your pc.
  6. carmasterxtreme Newcomer, in training Posts: 30

    windows xp pro sp3 32 bit.
    IBM think centre
     
  7. LookinAround TechSpot Chancellor Posts: 7,679   +39

    oh! yes, excellent point :)
  8. carmasterxtreme Newcomer, in training Posts: 30

    im at the device manager but i dont see integrated graphics
  9. LookinAround TechSpot Chancellor Posts: 7,679   +39

    Ooops. Actually, i read electromagnetic's post to quickly. I was thinking disabling it in BIOS not Device Manager.

    Please do the following:

    See if Windows reports any problem devices
    • Make sure all your devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post

    Generate a DirectX report
    • click Start->Run, enter dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save to your Desktop
    • In TechSpot, use the paper clip icon to attach the reports. (If you don't see icon you may need to first cick Go Advanced)
  10. carmasterxtreme Newcomer, in training Posts: 30

    this is the device shown in problem devices View attachment DxDiag.txt
    Video Controller (VGA Compatible) PCI\VEN_10DE&DEV_0641&SUBSYS_0562196E&REV_A1\4&29C08469&0&0008 This device is not configured correctly.
  11. LookinAround TechSpot Chancellor Posts: 7,679   +39

    OK. For one, my apologies.. i got real confused when i read electro's post (i think i been going back and forth between too many different sound vs. graphics problem threads). I was thinking integrated audio. Your problem is display driver. DUH to me. :eek:

    As to what dxdiag indicates: Yes. Windows is only seeing one graphics device
    Code:
    Device ID: PCI\VEN_10DE&DEV_0641&SUBSYS_0562196E&REV_A1\4&29C08469&0&0008
    And this is the Nvidia device (just fyi VEN_10DE means Vendor = Nvidia)

    What model # is your thinkpad? I can look further at your problem but probably not till tomorrow afternoon....
  12. LookinAround TechSpot Chancellor Posts: 7,679   +39

    OH! But you must have run dxdiag while your nVidia board was NOT physically installed?

    In which case the ONE device is the m/b onboard nVidia chip (not the chip on your nVidia board)?

    If that's the case, you need to look in your BIOS to disable onboard/integrated graphics!
  13. carmasterxtreme Newcomer, in training Posts: 30

    the model number is ThinkCentre M52 8113-E7U
    the video card was installed at the time
    ive looked in the bios and cant find onboard/integrated graphics
  14. LookinAround TechSpot Chancellor Posts: 7,679   +39

    Hmm.. probably can't do much more tonight.. will check back probably sometime late tomorrow so maybe 24 hrs till i can reply.. tho maybe someone else might see something before then... laterzzzzz
  15. carmasterxtreme Newcomer, in training Posts: 30

    and the onboard graphics chip is made by intel but the driver for that disappeared about a week ago
  16. electromagnetic TechSpot Enthusiast Posts: 189

  17. carmasterxtreme Newcomer, in training Posts: 30

  18. carmasterxtreme Newcomer, in training Posts: 30

    yes it is PCI Express x16
  19. carmasterxtreme Newcomer, in training Posts: 30

  20. carmasterxtreme Newcomer, in training Posts: 30

    i dont think the old graphics driver is installed on this computer anymore because all that i have in device manager is under other devices/Video controller (VGA Compatable) no drivers installed thats it i dont have anything about graphics