TechSpot

Windows in not genuine message

By play69
Aug 1, 2014
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  1. Few months ago I bought my pc and never had a message before saying my windows is fake
    im shure its not a copy...how can I stop this message and get my desktop wallpaper back? thanks
    I made a virus scan also withmalwarebytes and no virus found

    I made an exam with windows diagnose,result;
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F ************ ;o)
    Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
    Windows Product ID: 00371-OEM-8992671-00004
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {0491083B-5D53-4E0C-9F35-776C016F856C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0491083B-5D53-4E0C-9F35-776C016F856C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-1393151624-328791926-1383136430</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D945GTP_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>NT94510J.86A.4078.2007.0504.0047</Version><SMBIOSVersion major="2" minor="3"/><Date>20070504000000.000000+000</Date></BIOS><HWID>AC203907018400F6</HWID><UserLCID>0C0C</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJRQFcL0SORiXZJYqnYGNkqFIJWmeoDX

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC INTEL D945GTP
    FACP INTEL D945GTP
    MCFG INTEL D945GTP
    WDDT INTEL D945GTP
    ASF! INTEL D945GTP
    SSDT INTEL CpuPm
    SSDT INTEL CpuPm
    SSDT INTEL CpuPm
    SSDT INTEL CpuPm
    SSDT INTEL CpuPm
    SSDT INTEL CpuPm
    TCPA INTEL TIANO
  2. bazz2004

    bazz2004 TS Maniac Posts: 433   +49

    Yours may not be a genuine version of Windows 7 Pro particularly as you bought the computer second hand. "Cracked" versions work for 180 days before you get warning messages and there's another before 30 days Windows is disabled. If it's genuine there should be a sticker on the case giving the Windows version (there are quite a few varieties) and an activation number. I believe that some manufacturers have group licences and that the activation is automatically done via the bios. Assuming that it's a genuine copy it will be possible to activate Windows but that may not be straightforward.
    play69 likes this.
  3. play69

    play69 TS Rookie Topic Starter

    Theres a sticker but it was peel... I only see the 10 first digits...
  4. bazz2004

    bazz2004 TS Maniac Posts: 433   +49

    I tried a free program called Belarc Advisor that gives a thorough readout on just about everything concerning a computer including registration keys. There's another called Magical Jelly Bean which also finds such details and is often recommended.
  5. play69

    play69 TS Rookie Topic Starter

    Ok thank you bazz
  6. Cobalt006

    Cobalt006 TS Maniac Posts: 1,823   +181

    Licensing Data: Input Error: Can not find script File C:/Windows/system32./ Slmgr.VBS

    This is your problem. Either this some how got corrupted or It is not a legal OS. Hopefully, It just got corrupted.
  7. play69

    play69 TS Rookie Topic Starter

    I guess its corrupted cos still receive windows updates and the first 10 month I never received a message saying my window is not genuine...
  8. Cobalt006

    Cobalt006 TS Maniac Posts: 1,823   +181

    Is there a way you can get a copy of your OS from who. You purchases the computer from. If not. You can download a ISO of your version of win 7. If you have the windows key. Keep in mind it has to be your version of windows. Yes this link I have posted is legal. You may be able to just do a repair on windows with the Win 7 dvd. After you make it.



    Official Windows 7 SP1 ISO Image Downloads | Windows 7 Forums
  9. play69

    play69 TS Rookie Topic Starter

    Jeeze 20 links? I got windows 7 professional wich iso should I choose,what is iso? im use to exe.
  10. Cobalt006

    Cobalt006 TS Maniac Posts: 1,823   +181

    If its Win 7 Pro. This is the ISO you would want to download Plus if your windows is 64 bit or 32 bit. Once you download the Iso. You want then burn it to DVD. Once it is burn to DVD. You can boot your computer from It to install windows


    What Is an ISO File? (ISO File Definition)
  11. bazz2004

    bazz2004 TS Maniac Posts: 433   +49

    I'm wondering if a simpler approach might work. Assuming that this is a genuine copy, first find (using Belarc Advisor) the Microsoft Windows key, write it down carefully and then try to validate Windows with it.

    Click Start button, right click Computer, select Properties. When you scroll down to the bottom you'll see the option to change your product key.
     
  12. Cobalt006

    Cobalt006 TS Maniac Posts: 1,823   +181

    It may work . If the Slmgr.VBS . File rewrites it self after . He tries to validate with his key..
  13. play69

    play69 TS Rookie Topic Starter

    I already checked for that few days ago and the option register-change key is not there only UPGRADE option(wich is not my situation)
  14. Cobalt006

    Cobalt006 TS Maniac Posts: 1,823   +181

    Are you looking under the system Icon. In the control panel. Because the option to change product key should come up after you click on activation. Least wise it does on my win 7
  15. bazz2004

    bazz2004 TS Maniac Posts: 433   +49

    Cobalt006 has exactly the same as my Windows 7. We just used two slightly different paths to get to the same destination. This has nothing to do with an upgrade so you are probably in the wrong place. It should show an activation number and it would be useful to know what appears on yours. Unfortunately, Windows is not easy to navigate and it got a whole lot worse when Windows 8 arrived.
  16. Cobalt006

    Cobalt006 TS Maniac Posts: 1,823   +181

    Not so bad with win 8.1. I have that to. If yours is not truly not activated. It will tell you. In the control panel under the system Icon. If so it will give you a option to activate the key. If the slmgr.VBS file is bad or altered . It will may or may not give you this option. Also keep in mine this may still be a malware problem neither of your scanners are picking up.
  17. play69

    play69 TS Rookie Topic Starter

    Im 80% shure its a malaware in my pc but I made many scans with many softwares like malwarebytes and found nothing...
  18. play69

    play69 TS Rookie Topic Starter

    Cobalt,py pc is a 32 and theres no 32 in your links?
    thanks in advance
  19. Cobalt006

    Cobalt006 TS Maniac Posts: 1,823   +181

  20. bazz2004

    bazz2004 TS Maniac Posts: 433   +49

    Don't forget that you will still need the authorisation key to activate Windows. Otherwise you could well be wasting a lot of time without result.
    play69 and Cobalt006 like this.
  21. misor

    misor TS Maniac Posts: 1,011   +150



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