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Windows load screen at boot, looong black screen, then normal startup

By needhelp51
Apr 24, 2013
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  1. Hello,

    I have been having this problem since a week or so. Broni has helped me in malware forum to rule out malware as responsible. My machine is clean and I was refered here for further help.

    Here is my problem:

    At boot-time, I see windows XP load screen with the progress bar, the progress bar advances to the end and then, the screen turns pitch black and all is see is an arrow cursor I can move around. I thought until yesterday that this was a permanent freeze-up, but if I wait, say, 6 minutes, the black screen disappears and windows then starts normally.

    Last week, problem was intermittent, it now happens all the time.

    Windows boot-up was fine before.

    Please help me.
  2. JC713

    JC713 TS Evangelist Posts: 6,942   +899

    I had this tons of times with my old XP PC. It is normal if you have a lot of files on the HDD and you have little RAM. How much RAM do you have? What is the capacity of the HDD? And do you have the Windows XP disc? Would you be willing to upgrade the RAM and/or the OS if we must resort to that? Or would you rather just buy a new PC?
  3. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    Hello, thanks for your answer.

    I have 4 GB RAM installed. I have 2.2 GB available over 3.14 GB total right now according to window's system performance thingy. Capacity of HD is 81 GB, I have 30 GB free. Yes I have win XP disc. Upgrade the ram? I think I maxed out capacity for this toshiba already two years ago with those 4GB. And XP seems to use an absolute maximum of 3GB no matter what you install...
  4. JC713

    JC713 TS Evangelist Posts: 6,942   +899

    Yeah, 64bit Windows XP is a fail. I am pretty sure clean installing Windows will fix this issue. If you want to clean install, you will need to back up your files since it will delete all your info on the HDD.
  5. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    Ok, then, I'll give this a try. Thanks for your help.
  6. JC713

    JC713 TS Evangelist Posts: 6,942   +899

  7. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    Ok, thanks :). Any particular instructions about using it for my case? Or I just install and run it?
  8. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    I was able to remove a few junk apps loaded during boot-time, however, the long black pause is still there and is not detected as a 'frustration' (that's the word the software uses) by Soluto.
  9. Pishaw

    Pishaw TS Rookie

    Is it possible that you're using Avast? I've seen several machines do exactly what you describe, and in every case it was Avast. If you're using Avast, disable it and try a restart. If the computer starts normally, uninstall Avast and find something else.
  10. JC713

    JC713 TS Evangelist Posts: 6,942   +899

    Try running CCleander to remove any junk files and clean the registry with it. Then defragment the disk.
  11. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    Yes I am using Avast.

    CCleaner files + registry done.

    Started Defraggler to defragment. It seems its gonna take several hours. I'll keep you informed with results tomorrow.
     
  12. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    Defrag over, ended up 0% fragmented. Still same black sequence however during boot-up. No improvement in boot-time.
  13. JC713

    JC713 TS Evangelist Posts: 6,942   +899

    Can you tell me what your display adapter is? Updating the driver for it may help, but most likely not. I think the only solution after that is reinstalling Windows.
  14. hood6558

    hood6558 TS Booster Posts: 292   +44

    I think it's Avast causing the problem. As I recall, I had the same problem with it back when I was using xp, that's why I switched to AVG. It's scanning files at boot time, causing long boots (but 6 minutes may be a new record). It's worth a try to uninstall it and see what happens. Also, that 80 GB hard drive must be fairly old, and may be running slow. Try running scandisk, or better yet, HDDHealth. One of them will usually reveal a problem if there is one.
  15. JC713

    JC713 TS Evangelist Posts: 6,942   +899

    Maybe running a disk check may help also, even if it passes the HDDs health tests.
  16. JC713

    JC713 TS Evangelist Posts: 6,942   +899

  17. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    My display adapter is NVIDIA GeForce Go 7300. On manufacturer's site, they recommend an update after automtically scanning my machine, however, GeForce Go 7300 does not appears in the supported products for that update in the spec sheet. So is recommended but not supported? I am a bit confused. Shall I install it or not?

    I have tried disabling avast and rebooting. I even tried uninstalling earlier. It did not remove the black screen. I have also tried disabling Avast 'permanently' and reboot, no change.
  18. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    Oh sorry, I just saw the message you added, I will try using the tools you are reffering to uninstall avast.
  19. JC713

    JC713 TS Evangelist Posts: 6,942   +899

  20. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    I have removed avast using recommended tool.

    I have installed MSE.

    For some reason HDDHealth crashes on startup on my computer. So I did not really use it.

    Chkdsk came out alright.

    I have installed the driver for my video card, however, on reboot, windows assistant is asking for a CD to complete installation (I.e. to "install software") of that 'new material'. Of course I don't have a CD. And for some reason, the new driver shows as 'unknown peripheral' instead of the graphical card driver which seems to show the version I had before... What shall I do? Keep that or System restore?
  21. JC713

    JC713 TS Evangelist Posts: 6,942   +899

    System restore. I dont think the driver has anything to do with the issue though. Can you get hold of a XP disc to reinstall? I cant think of any other solutions. Maybe you can try other HDD diagnostic tools like Seatools.
  22. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    Ok, I will proceed with system restore for the driver issue.

    I have a XP CD and will use it if we are at that last resort.

    However, do you think it might be advisable to try a fixmbr or windows repair first?
  23. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    System restore did not work 100%. The new "Unknown peripheral" is still there even though I created that restore point right before proceeding with driver update, it's strange.

    Ok, I will try Seatools.
  24. JC713

    JC713 TS Evangelist Posts: 6,942   +899

  25. needhelp51

    needhelp51 TS Enthusiast Topic Starter Posts: 218

    Sadly, a notice says something like "Microsoft fixit not supported by your OS at this time".


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