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Windows Server 2003 Stop Error Crash

By jesse.johnson
May 1, 2008
  1. I have 2 Windows servers that have been giving me intermittent stop errors. These servers both are running on Windows Server 2003 and have Microsoft SQL Server 2005 installed. They are in a virtual dasd environment. I feel that these errors are similar to that of a previous post:

    techspot.com/vb/all/windows/t-37299-Event-ID-1003.html


    Here are a couple samples of the errors I've been getting:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 5/1/2008
    Time: 2:59:56 PM
    User: N/A
    Computer: NTSMGSS15109G
    Description:
    Error code 00000050, parameter1 bad0b148, parameter2 00000000, parameter3 809338fc, parameter4 00000000.

    For more information, see Help and Support Center at
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 35 0000005
    0020: 30 20 20 50 61 72 61 6d 0 Param
    0028: 65 74 65 72 73 20 62 61 eters ba
    0030: 64 30 62 31 34 38 2c 20 d0b148,
    0038: 30 30 30 30 30 30 30 30 00000000
    0040: 2c 20 38 30 39 33 33 38 , 809338
    0048: 66 63 2c 20 30 30 30 30 fc, 0000
    0050: 30 30 30 30 0000


    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 4/15/2008
    Time: 12:53:29 PM
    User: N/A
    Computer: NTSMGSS15109G
    Description:
    Error code 00000050, parameter1 bad0b148, parameter2 00000000, parameter3 809338fc, parameter4 00000000.

    For more information, see Help and Support Center at
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 35 0000005
    0020: 30 20 20 50 61 72 61 6d 0 Param
    0028: 65 74 65 72 73 20 62 61 eters ba
    0030: 64 30 62 31 34 38 2c 20 d0b148,
    0038: 30 30 30 30 30 30 30 30 00000000
    0040: 2c 20 38 30 39 33 33 38 , 809338
    0048: 66 63 2c 20 30 30 30 30 fc, 0000
    0050: 30 30 30 30 0000


    Please advise any suggestions to what might the culprit.

    Thanks-
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    0x50 errors: PAGE_FAULT_IN_NONPAGED_AREA, can be due to a myriad of things such as defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).

    Read the sticky here in this particular forum entitled "Before posting your minidumps..." by Julio and follow that advice. It is good.

    Personally, I would begin by testing you RAM with MemTest for a minimum of 7 passes. If you have any errors then you need to replace your RAM.
     
  3. jesse.johnson

    jesse.johnson TS Rookie Topic Starter

    Minidump

    Here is a zip of the 4 minidump files located at C:\Windows\minidump
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    Three of your errors were 0x50 and it cited a core Windows driver which is too generic for help but is a good indication of a RAM issue.

    The other error was 0x7F: UNEXPECTED_KERNEL_MODE_TRAP

    One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause and, of these, memory hardware failures are the most common.

    As I suggested earlier, run MemTest on your RAM. It could be something else, but this is where I would begin.
     
  5. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    One other thing I forgot to mention. Your 0x7F error did cite the driver savrt.sys which belongs to Symantec Anti-virus software.
     
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