Windows Updates won't Update

[bazz2004]

I'm posting from my netbook running Windows 8.1. I've not used it for a couple of weeks and there were a dozen Windows updates. I tried to imagine I was a complete newcomer doing this for the first time. It's as scary as hell with restarting and all sorts of strange messages coming up on the screen. Computers have a myth about being lightening fast so it's tempting to think that something is wrong and interfere.

 

[Doctor Gallop]

UREKA!...LOL...I followed your instructions and did a Factory re-install and now everything is working fine again.
All Windows Updates installed easily. Can't thank you guys at Techspot enough.
Thank you for your patience with me.
And I have definitely learned a lot.

 

[Cobalt006]

I'm posting from my netbook running Windows 8.1. I've not used it for a couple of weeks and there were a dozen Windows updates. I tried to imagine I was a complete newcomer doing this for the first time. It's as scary as hell with restarting and all sorts of strange messages coming up on the screen. Computers have a myth about being lightening fast so it's tempting to think that something is wrong and interfere.

Yes for someone who dose not no much about windows it can get a little scary. That's why when I answer a post her. I try and give them the easiest route. To fix their problem.

 

[Cobalt006]

UREKA!...LOL...I followed your instructions and did a Factory re-install and now everything is working fine again.
All Windows Updates installed easily. Can't thank you guys at Techspot enough.
Thank you for your patience with me.
And I have definitely learned a lot.
View attachment 78763

Glad to here way to go(y) Thanks for posting back.

 

[bazz2004]

Congratulations on joining the Windows club. It's a good feeling when your first major problem is successfully sorted. Look into ways of backing up your hard drive and set Restore Points too. You've got to be hands on with Windows. There's always something new to learn.

 

[Doctor Gallop]

Am having a curious problem since we did the factory re-install.
Everything was working fine and the computer was actually running faster than it used to.
I would normally run CCleaner once a week and on average CC would say there were around 500 files to be cleaned up.
But this week is the first time I used it since the factory reinstall and it showed almost 2,000 files to be cleaned up. After I let it do its job [ thinking it was the right thing to do], the windows update problem returned along with other stuff and the computer got slow again.
I did a system restore to a date right after the factory reinstall and everything was good again but I noticed that Windows had to do at least 24 updates and most of it was .NET Framework.
I did not want to go running back to Techspot and consult you guys right away.
So, today I downloaded and used two other "CCleaner alternatives" and tried them to see if they showed the same results...and they did, supposedly there are over 2,000 files that need to be cleaned up.
This time I did not click on the "clean up" . I just wanted to see some of the files...and sure enough...it was NET Framework again !!!

 

[Cobalt006]

Do not delete these. Which you already know. They will put you back with the same problem you had before. If it is the framework. Your computer looks as though its. Storing them in the temp file. So my guess would to be stay clear of these cleaners. I have seen some OME computers from different retailers OS have a practice of storing Important files in temp folders. Plus some cleaners will in turn then pick them out as junk files.Also steer clear of reg cleaners. They some time will cause the same problem you just had. By deleting important reg information.

 

[bazz2004]

I definitely agree. The more stuff removed the more chance that something important is going to disappear. CCleaner is in my experience safe but I'd not trust anything more "thorough". For example, Glarysoft Utilities wipes out a couple of old programs that I have had to install with great difficulty using compatibility mode.

 

[Doctor Gallop]

Are there some boxes in CCleaner that I could "un-check" so it would stop deleting those .NET files while still cleaning up a bit?
The really odd thing is CC never did this before and I have always used it.

 

[Cobalt006]

Ok on CCleaner. When you click on the cleaner Icon. Then when the windows pop ups. Their in the right column are two tabs. Windows and Applications . In these two tabs you can set it to what you want to clean. This way you will be able to control what you are deleting. Just watch it close . To make sure you are not going to delete something that should not be deleted.

 

[learninmypc]

Are there some boxes in CCleaner that I could "un-check" so it would stop deleting those .NET files while still cleaning up a bit?
The really odd thing is CC never did this before and I have always used it.

Unless somebody says different, you can UNcheck the cookies box.