I keep getting a notice that there are 10 windows updates waiting to be installed. They seem to download okay and then go through the process of installing. But then I keep getting a notice that nothing was installed because of an error. Tried to follow the instructions in Microsoft Troubleshooter and even tried using the "Fix It Tool' but nothing helps. 3 days ago I downloaded Firefox Browser and Microsoft Essentials.....could they be part of the problem? I am running Windows 7 64 bit. Images attached.