TechSpot

Windows very unresponsive and keeps freezing

By woopdeloop
Feb 6, 2011
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  1. in normal windows is very unresponsive - i can click the desktop icons, but cant use the start button. Also theres an "active desktop recovery" thing. In safe mode it freezes roughly 2-4mins after booting in. It also freezes on boot often after using reset button.

    Here's a hijackthis log if it may help with the problem.
    Thanks for any help.

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Miika\My Documents\Downloads\HijackThis(2).exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    http :// home. mywebsearch . com/index.jhtml?n=77C09F4F&ptnrS=GRfox000&ptb=sJ8N_wZKFWmTGMO5A467DA
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
    http :// go. microsoft . com /fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
    = http :// go.microsoft . com /fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
    http :// go.microsoft . com /fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    http :// go.microsoft . com /fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
    Settings,ProxyOverride = *.local
    R3 - URLSearchHook: UrlSearchHook Class -
    {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program
    Files\Ask.com\GenericAskToolbar.dll
    R3 - URLSearchHook: DVDVideoSoftTB Toolbar -
    {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program
    Files\DVDVideoSoft\tbDVD0.dll
    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D}
    - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper -
    {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common
    Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) -
    {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program
    Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer
    - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program
    Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: Spybot-S&D IE Protection -
    {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot -
    Search & Destroy\SDHelper.dll
    O2 - BHO: Groove GFS Browser Helper -
    {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft
    Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
    C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper -
    {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common
    Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper -
    {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
    files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO -
    {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program
    Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} -
    C:\Program Files\Ask.com\GenericAskToolbar.dll
    O2 - BHO: DVDVideoSoftTB Toolbar -
    {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program
    Files\DVDVideoSoft\tbDVD0.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
    c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O3 - Toolbar: DVDVideoSoftTB Toolbar -
    {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program
    Files\DVDVideoSoft\tbDVD0.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} -
    C:\Program Files\Ask.com\GenericAskToolbar.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
    C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
    C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program
    Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program
    Files\CyberLink\PowerDVD\Language\Language.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft
    Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
    Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program
    Files\D-Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [EstEID AIP switch] "C:\Program Files\IT
    Arendus\ID-kaart\aipswitch.exe" 1
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony
    Ericsson\Mobile2\Application Launcher\Application Launcher.exe"
    /startoptions
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
    Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
    Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common
    Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart
    Security\egui.exe" /hide /waitservice
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX
    Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil
    Software\Avast5\avastUI.exe" /nogui
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "C:\Program
    Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and
    Settings\Miika\Local Settings\Application
    Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE
    (User '?')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE
    (User '?')
    O4 - HKUS\S-1-5-21-606747145-1647877149-725345543-1004\..\Run:
    [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User '?')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE
    (User '?')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE
    (User 'Default user')
    O8 - Extra context menu item: &Search -
    http :// edits . mywebsearch . com/ toolbaredits/ menusearch . jhtml ?s=100000341&p=GRfox000&si=&a=sJ8N_wZKFWmTGMO5A467DA&n=2010091912
    O8 - Extra context menu item: Add to Google Photos Screensa&ver -
    res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel -
    res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
    - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console -
    {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
    Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra button: Send to OneNote -
    {2670000A-7350-4f3c-8081-5663EE0C6C49} -
    C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote -
    {2670000A-7350-4f3c-8081-5663EE0C6C49} -
    C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} -
    C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
    C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2}
    - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration
    - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot -
    Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583}
    - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
    {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network
    Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
    - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger -
    {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
    Files\Messenger\msmsgs.exe
    O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) -
    http :// site . ebrary . com /lib/ tartu/ support/ plugins/ ebraryRdr . cab
    O16 - DPF: {096DCF31-53FA-4BA6-A729-D85D29FC0D70} (Detect Class) -
    https :// installer .i d . ee/ IDInstaller. cab
    O16 - DPF: {20CA0570-6E5D-4A0F-A9FF-A2227F2C4543} (algorithm Class) -
    https :// .hanza . net : 563/scripts / dsigLite 2 . c ab
    O16 - DPF: {35C3E8B1-CFDE-47BC-997C-7CE8D041970D} (EValimine Class) -
    https :// . valimised . ee / data / valimine . wc ab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)
    - http ://www . update.microsoft . com/ windowsupdate/ v6/V5Controls/ en/x86/client / wuweb _site . cab? 1187267076968
    O16 - DPF: {E8EB147D-ABEF-4228-A603-AAA845D1B2C1} (esteidTool Class) -
    http :// . sk . ee / id-kontroll / 20070223 . cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software
    AutoUpdate Support Package) -
    http :/ / . creative . com / su2/CT L_ V02002/ocx/ 15030/CTPID . cab
    O18 - Protocol: grooveLocalGWS -
    {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft
    Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -
    C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader -
    {438755C2-A8BA-11D1-B96B-00A0C90312E1} -
    C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon -
    {8C7461EF-2B13-11d2-BE35-3078302C2030} -
    C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program
    Files\Common Files\Apple\Mobile Device
    Support\bin\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program
    Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program
    Files\Bonjour\mDNSResponder.exe
    O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program
    Files\ESET\ESET Smart Security\EHttpSrv.exe
    O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET
    Smart Security\ekrn.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
    Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
    Corporation - C:\Program Files\Common
    Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program
    Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service
    (LightScribeService) - Hewlett-Packard Company - C:\Program
    Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA
    Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown
    owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O24 - Desktop Component 0: (no name) - http :/ / static 1 . fotoal


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