Windows Vista Bluescreen BCCode 3b

By Element123
Feb 10, 2010
Topic Status:
Not open for further replies.
  1. Hello, i have got a really bothering problem, which causes my system to crash all the time and i cannot figure out whats wrong here, so i hope someone here will be able to help me out, please.

    When it happens first of all, the image freezes, but not only freeze, it somehow gets "cut" into horizontal stipes and the froozen image gets more or less mixed up so u cant really see anything but the stripes with some blurry content and a few secounds later the screen turns black and then i get the blue screen after which my computer restarts.. or at least trys to, but usually fails.
    then i have to wait and try again to start my computer.. sometimes it works and sometimes the pc just stops/freezes.

    If the computer manages to boot i get this message:

    BlueScreen
    6.0.6001.2.1.0.256.6
    3079

    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80001CF5570
    BCP3: FFFFFA60081FDFA0
    BCP4: 0000000000000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    C:\Windows\Minidump\Mini021010-01.dmp
    C:\Users\Stepi\AppData\Local\Temp\WER-40310-0.sysdata.xml
    C:\Users\Stepi\AppData\Local\Temp\WERB412.tmp.version.txt

    I attached those 3 files in a zipped folder.

    My System:
    Running under Windows Vista Business 64 Bit

    CPU: AMD Phenom II X4 945 Processor [AMD64 Family 16 Model 4 Stepping 2] (4 processors)

    Graphics Card:
    ATI PowerColour HD4890 (4800 series)

    Mother Board:
    Asus M4A785TD-V EVO

    RAM:
    2 Gb DDR3-1333

    PSU:
    550W

    HDD:
    WD Blue Caviar 250GB


    Can anyone here please help me?!

    sincerely yours, Element123!

    Attached Files:

  2. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    0x3B = SYSTEM_SERVICE_EXCEPTION

    The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    Cause
    This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

    You need to boot into safe mode; completely remove/uninstall your graphic/display drivers; download the latest version of the drivers and install them.
  3. Element123

    Element123 Newcomer, in training Topic Starter

    So this actually means that all i have to do is boot into safe mod and uninstall my "ATI" driver and install the newest?
    Or is there more to uninstall?
  4. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    Uninstall drivers and ideally run driver sweeper before you install new ones. Good luck and please keep us posted.
  5. Element123

    Element123 Newcomer, in training Topic Starter

    Well, first of all thank you for trying to help me!

    I did what you told me to do, i uninstalled the ATI (graphic/display) drivers and cleared them additionally with "driver sweeper" in safe mode and then installed the latest Windows Vista 64 bit driver, but as i started a game and played for like 5 minutes the system crashed again, but this time i didn't see a blue screen, the picture just freezed and i wasnt able to boot again, now (the next day) i am able to boot, but since i didnt change anything i'm not even trying to go in-game again since i guess my system is going to crash again, any idea whats wrong if not the graphics driver?
  6. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    Can you please give me full specs of your system?
    which games you play?
    in which games system hangs or crashes?

    Lastly; go to Control Panel, Administrative Tools, Event Viewer, and carefully examine your system logs; and see whether something useful has been logged, if so please give me few details about it including Event ID. Regards
  7. Element123

    Element123 Newcomer, in training Topic Starter

    Well.. i mentioned my hardware and the os at the first post, what exactly do you mean with "full specs of my system"??

    Im actually playing Counterstrike Source only.. and there are no laggs or somthing like that.. it just crashes/freezes after a few minutes of playing
    (it worked before)

    Found something but its german.. i translated it with google so im sry for any misstakes:
    Problem caused by: Device Driver

    This message appears because a device driver installed on your computer has a malfunction caused the Windows operating system. This type of error is called "STOP error means. In the event a STOP error is to reboot the computer.


    Also found something about the game

    Half-Life 2 game engine will not run properly.
    (half-life2game engine = counterstrike source) the system recomments to deinstall it..

    One more thing:
    Download the drivers for power management system download and install it.
    For power management system is missing a driver.
    Follow these steps to resolve this issue:..

    (The model name of power management system is ASUS Cool 'n' Quiet.)

    i guess im going to download and install that now..
    ------------

    Well i never actually used the Event Viewer.. could you tell me what i have to look for as i run it? Because if i look at administrative events for example there are only errors, warnings and criticals..

    thats in administrative events from 9.2 - 12.2 (translated with google since a few things were german as my system language is german) :

    Warning 12.02.2010 13:46:55 Time Service 36 None
    Warning 11.02.2010 23:05:59 kernel PnP 225 (223)
    Critical 11.02.2010 23:05:15 User Mode Driver Frameworks 10,110 problems with user-mode drivers.
    Critical 11.02.2010 23:05:15 User Mode Driver Frameworks 10,111 problems with user-mode drivers.
    Critical 11.02.2010 23:04:13 User Mode Driver Frameworks 10,110 problems with user-mode drivers.
    Critical 11.02.2010 23:04:13 User Mode Driver Frameworks 10,111 problems with user-mode drivers.
    Critical 11.02.2010 23:03:11 User Mode Driver Frameworks 10,111 problems with user-mode drivers.
    Critical 11.02.2010 23:03:11 User Mode Driver Frameworks 10,110 problems with user-mode drivers.
    11.02.2010 23:02:09 Application Hang Error 1002 (101)
    Critical 11.02.2010 23:02:07 User Mode Driver Frameworks 10,111 problems with user-mode drivers.
    Critical 11.02.2010 23:02:07 User Mode Driver Frameworks 10,110 problems with user-mode drivers.
    Critical 11.02.2010 23:01:05 User Mode Driver Frameworks 10,111 problems with user-mode drivers.
    Critical 11.02.2010 23:01:05 User Mode Driver Frameworks 10,110 problems with user-mode drivers.
    11.02.2010 13:48:31 Error Event Log Provider for Service Control Manager 7026 None
    11.02.2010 13:48:31 Error Event Log Provider for Service Control Manager 7000 None
    No error 11.02.2010 13:46:48 HttpEvent 15,016
    11.02.2010 13:46:47 EventLog 6008 None Error
    11.02.2010 13:46:48 eventlog errors 1101 Ereignispozessor
    Warning 11.02.2010 13:46:39 RTL8169 1 No
    No error 11.02.2010 00:35:11 HttpEvent 15,016
    11.02.2010 00:35:11 EventLog 6008 None Error
    11.02.2010 00:35:12 eventlog errors 1101 Ereignispozessor
    Warning 11.02.2010 00:35:04 RTL8169 1 No
    11.02.2010 00:08:15 Application Hang Error 1002 (101)
    No error 11.02.2010 00:00:13 RasClient 20,227
    10.02.2010 23:56:18 Error Event Log Provider for Service Control Manager 7026 None
    10.02.2010 23:56:18 Error Event Log Provider for Service Control Manager 7000 None
    Error 1 No BOINC 10.02.2010 23:55:15
    No error 10.02.2010 23:54:39 HttpEvent 15,016
    Warning 10.02.2010 23:54:28 RTL8169 1 No
    Warning 10.02.2010 23:49:06 Windows Defender 3004 None
    Warning 10.02.2010 23:48:47 MsiInstaller 1032 None
    Warning 10.02.2010 23:44:28 Windows Defender 3004 None
    Warning 10.02.2010 23:44:28 Windows Defender 3004 None
    10.02.2010 23:44:19 Error Event Log Provider for Service Control Manager 7026 None
    10.02.2010 23:44:19 Error Event Log Provider for Service Control Manager 7000 None
    No error 10.02.2010 23:42:36 HttpEvent 15,016
    Error 10.02.2010 23:42:36 ATIeRecord 16388 (16)
    Warning 10.02.2010 23:42:28 RTL8169 1 No
    10.02.2010 23:41:45 eventlog errors 1108 Ereignispozessor
    Winlogon 6000 None Warning 10.02.2010 23:41:45
    Winlogon 6000 None Warning 10.02.2010 23:41:44
    No error 10.02.2010 23:41:00 DistributedCOM 10,005
    10.02.2010 23:29:31 Error Event Log Provider for Service Control Manager 7026 None
    10.02.2010 23:29:31 Error Event Log Provider for Service Control Manager 7001 None
    No error 10.02.2010 23:28:56 DistributedCOM 10,005
    No error 10.02.2010 23:28:41 DistributedCOM 10,005
    Error 10.02.2010 23:28:41 EventSystem 4609 Event System
    No error 10.02.2010 23:28:36 DistributedCOM 10,005
    No error 10.02.2010 23:28:32 DistributedCOM 10,005
    Winlogon 6000 None Warning 10.02.2010 23:28:32
    Warning 10.02.2010 23:27:43 RTL8169 1 No
    Warning 10.02.2010 23:28:13 PlugPlayManager 263 None
    Winlogon 6000 None Warning 10.02.2010 23:26:54
    Winlogon 6000 None Warning 10.02.2010 23:26:54
    10.02.2010 23:25:46 Error Event Log Provider for Service Control Manager 7026 None
    10.02.2010 23:25:46 Error Event Log Provider for Service Control Manager 7001 None
    No error 10.02.2010 23:25:17 DistributedCOM 10,005
    No error 10.02.2010 23:25:01 DistributedCOM 10,005
    Error 10.02.2010 23:25:01 EventSystem 4609 Event System
    No error 10.02.2010 23:24:53 DistributedCOM 10,005
    Winlogon 6000 None Warning 10.02.2010 23:24:53
    Warning 10.02.2010 23:24:00 RTL8169 1 No
    Warning 10.02.2010 23:24:32 PlugPlayManager 263 None
    Warning 10.02.2010 23:22:26 User Profile Service 1530 None
    10.02.2010 23:18:42 Application Hang Error 1002 (101)
    10.02.2010 17:12:46 Application Hang Error 1002 (101)
    10.02.2010 14:10:28 Error Event Log Provider for Service Control Manager 7026 None
    10.02.2010 14:10:28 Error Event Log Provider for Service Control Manager 7000 None
    No error 10.02.2010 14:08:56 HttpEvent 15,016
    10.02.2010 14:08:53 EventLog 6008 None Error
    10.02.2010 14:08:56 eventlog errors 1101 Ereignispozessor
    Warning 10.02.2010 14:08:39 RTL8169 1 No
    No error 10.02.2010 13:45:47 HttpEvent 15,016
    10.02.2010 13:45:44 EventLog 6008 None Error
    10.02.2010 13:45:47 eventlog errors 1101 Ereignispozessor
    Warning 10.02.2010 13:45:32 RTL8169 1 No
    10.02.2010 01:50:12 Error Event Log Provider for Service Control Manager 7026 None
    10.02.2010 01:50:12 Error Event Log Provider for Service Control Manager 7000 None
    No error 10.02.2010 01:48:30 HttpEvent 15,016
    10.02.2010 01:48:29 eventlog errors 1101 Ereignispozessor
    Warning 10.02.2010 01:48:22 RTL8169 1 No
    10.02.2010 01:48:29 EventLog 6008 None Error
    Error 1 No BOINC 10.02.2010 01:10:36
    10.02.2010 01:09:36 Error Event Log Provider for Service Control Manager 7026 None
    10.02.2010 01:09:36 Error Event Log Provider for Service Control Manager 7000 None
    No error 10.02.2010 01:09:04 HttpEvent 15,016
    Warning 10.02.2010 00:44:18 RTL8169 1 No
    10.02.2010 00:24:50 Error Event Log Provider for Service Control Manager 7000 None
    Warning 09.02.2010 23:55:17 RTL8169 1 No
    09.02.2010 23:23:18 Error Event Log Provider for Service Control Manager 7011 None
    09.02.2010 23:22:43 Error Event Log Provider for Service Control Manager 7011 None
    09.02.2010 23:22:13 Error Event Log Provider for Service Control Manager 7011 None
    09.02.2010 23:21:53 Error Event Log Provider for Service Control Manager 7011 None
    09.02.2010 23:21:53 Error Event Log Provider for Service Control Manager 7026 None
    09.02.2010 23:21:53 Error Event Log Provider for Service Control Manager 7000 None
    Warning 09.02.2010 23:20:38 Time-Service 134 None
    Warning 09.02.2010 23:20:26 Time-Service 134 None
    No error 09.02.2010 23:20:08 HttpEvent 15,016
    09.02.2010 23:20:08 eventlog errors 1101 Ereignispozessor
    09.02.2010 23:20:07 EventLog 6008 None Error
    09.02.2010 19:42:41 Error Event Log Provider for Service Control Manager 7026 None
    09.02.2010 19:42:41 Error Event Log Provider for Service Control Manager 7000 None
    Warning 09.02.2010 19:42:04 Time-Service 134 None
    Warning 09.02.2010 19:41:52 Time-Service 134 None
    No error 09.02.2010 19:41:33 HttpEvent 15,016
    09.02.2010 19:41:33 EventLog 6008 None Error
    09.02.2010 19:41:34 eventlog errors 1101 Ereignispozessor
    09.02.2010 04:45:35 eventlog errors 1101 Ereignispozessor
    09.02.2010 04:45:34 EventLog 6008 None Error

    If you need something different from event viewer just tell me..

    thanks for dealing so intense with my problems here :)
  8. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    Sorry forgot about that.

    Specifically check Event Viewer logs under System tab & Application tab.
  9. Element123

    Element123 Newcomer, in training Topic Starter

    APPLICTION TAB:

    Got this one multible times:
    Error 11.02.2010 23:02:09 Application Hang 1002 (101)
    -
    Error 11.02.2010 00:00:13 RasClient 20227 None
    -
    Warning 10.02.2010 23:48:47 MsiInstaller 1032 None
    -
    Error 10.02.2010 23:42:36 ATIeRecord 16388 (16)
    -
    Got this 6 times at the same day:
    Warning 10.02.2010 23:41:45 Winlogon 6000 None
    -
    Error 10.02.2010 23:28:41 EventSystem 4609 Eventsystem
    -
    Error 10.02.2010 23:55:15 BOINC 1 None
    (Boinc is a programm i use sometimes)
    -
    Warning 10.02.2010 23:22:26 User Profile Service 1530 None
    -
    Error 08.02.2010 00:26:34 Application Error 1000 (100)
    Error 07.02.2010 23:37:10 Application Error 1000 (100)
    Error 07.02.2010 14:10:25 Application Error 1000 (100)
    Error 07.02.2010 04:47:07 Application Error 1000 (100)
    Error 06.02.2010 14:06:21 BOINC 1 None
    Error 05.02.2010 19:22:47 Application Error 1000 (100)
    Error 05.02.2010 00:42:54 Application Error 1000 (100)
    Error 04.02.2010 18:07:48 BOINC 1 None
    Error 03.02.2010 01:22:51 Application Error 1000 (100)
    Warning 02.02.2010 22:39:41 MsiInstaller 1032 None
    Error 02.02.2010 20:20:27 Application Error 1000 (100)
    Error 01.02.2010 23:40:59 Application Error 1000 (100)
    Error 01.02.2010 20:47:54 RasClient 20227 None
    Error 31.01.2010 22:50:45 Application Error 1000 (100)
    Error 31.01.2010 21:12:11 Application Error 1000 (100)
    Error 31.01.2010 15:16:17 Application Error 1000 (100)
    Error 31.01.2010 04:01:10 BOINC 1 None
    Error 31.01.2010 03:58:09 Application Error 1000 (100)
  10. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    Please paste Only one of each critical / warning events by right click on the event; then going to copy and selecting copy as text; something like this:

    Log Name: System
    Source: Service Control Manager
    Date: 13/Feb/2010 07:50:24 PM
    Event ID: 7026 <========= This is the important bit for me
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: X_HomePC
    Description:
    The following boot-start or system-start driver(s) failed to load:
    HWiNFO32 <== and something like this, stating what caused it
    <EventID Qualifiers="49152">7026</EventID>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-02-13T14:50:24.267578100Z" />
    <EventRecordID>25987</EventRecordID>
    HWiNFO32</Data>
    </EventData>
    </Event>


    Have you checked temperature of your GPU?
  11. Element123

    Element123 Newcomer, in training Topic Starter

    sorry didnt know that, i'll do the same again for the appliction tab.
    no i dont know my gpu temp, but i'll check if i can find a programm to find it out.

    SYSTEAM TAB:

    Source: cdrom
    Event ID: 51
    During a paging operation, an error was detected. On device \ Device \ CdRom0.
    (yesterday when i was creationg a cd.. nothing actually happened)
    -
    Source: Microsoft-Windows-Time Service
    Event ID: 36
    Level: warning
    Description:
    The time service has not synchronized the system time of 86,400 seconds because none of the time service provider has provided a usable time stamp. The time service updates the local system time only when the synchronization is possible with a time source. If the local system is configured as a time server for clients, it terminates the announcement as a time source for clients. The time service continues to try to synchronize the time with the time sources. Check the system event log contains W32time other events for more details. Run w32tm / resync "in order to force an instant time synchronization.
    -
    Source: Microsoft-Windows-Kernel-PnP
    Event ID: 225
    Task Category: (223)
    Level: warning
    Description:
    The application \ Device \ HarddiskVolume1 \ Program Files \ iPod \ bin \ iPodService.exe with the process ID 3268 has refused to remove / eject the device USB \ VID_05AC & PID_1262 & MI_00 \ 000A27001A75F897 & AAPL0.
    -
    Source: Microsoft-Windows-User Mode Driver Framework
    Event ID: 10110
    Task Category: Problems with user-mode drivers.
    Level: Critical
    Description:
    At least one user-mode driver has encountered a problem, and the host process has stopped. Maybe you can temporarily access the devices.
    -
    Source: Microsoft-Windows-User Mode Driver Framework
    Event ID: 10111
    Task Category: Problems with user-mode drivers.
    Level: Critical
    Description:
    The device "iPod" (place "(unknown)") is due to a failure of a user-mode driver offline. A restart of the device is attempted 1 time. For more information about this issue, contact the device manufacturer.
    -
    Source: RTL8169
    Event ID: 1
    Level: warning
    Description:
    Realtek PCI Express GBE Family controller is disconnected from network.
    -
    Source: Microsoft-Windows-Windows Defender
    Event ID: 3004
    Level: warning
    Description:
    From the Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends the software that made these changes to analyze, to determine potential risks. You can use information about how these programs, whether the software can be executed or to be removed from the computer. Allow changes only if the program or the software publisher is trustworthy. Windows Defender can make changes that you allow, not reverse.
    For more information, see the following:
    Not applicable
    Scan ID: (95265996-3369-4CF1-9CAE-A8C4B011A04F)
    User: Stepi PC \ Stepi
    Name: Unknown
    ID:
    Severity ID:
    Category ID:
    Found Path: regkey: HKLM \ Software \ Wow6432Node \ Microsoft \ Windows \ CurrentVersion \ Run \ \ SunJavaUpdateSched; runkey: HKLM \ Software \ Wow6432Node \ Microsoft \ Windows \ CurrentVersion \ Run \ \ SunJavaUpdateSched; file: C: \ Program Files (x86 ) \ ATI Technologies \ ATI.ACE \ Core-Static \ CLIStart.exe
    Warnungsart: Unclassified software
    -
    Source: PlugPlayManager
    Event ID: 263
    Level: warning
    Description:
    The service "Tablet Input Service" could not possibly unregistered for device event notifications before it was finished.
    -
    Source: Microsoft-Windows-Time Service
    Event ID: 134
    Level: warning
    Description:
    Due to a DNS resolution error on 'time.windows.com, 0x9 "could of NtpClient no manual to set as a time source peer. In 15 minutes, another test is performed and the interval for further experiments then doubled. Error: The specified host is unknown. (0x80072AF9)
     
  12. Element123

    Element123 Newcomer, in training Topic Starter

    Allright my GPU is at 48°C at the moment but the fanspeed is only at 44%.. would be interessting to see its temp when i start the game, but i think my pc would crash again.. and its kinda hard to get it booted again once it crashed..
    And the fact that it's at 48°C now doesnt say that its not the problem.. since i dont know the ingame gpu temp and right now i have no problems as long as i stay out of the game..
    a friend of mine said that the problem might be dust.. well i havent cleaned the computer yet since its only like 5 months old.. so do u think that really might be the problem? because if so im going to buy a can of compressed air as soon as shops open..

    APPLICATION TAB:

    Log Name: Application
    Source: Microsoft-Windows-Winlogon
    Event ID: 6000
    Level: warning
    Description:
    The winlogon notification subscriber <GPClient> was not available to handle the notification event.
    -
    Source: Microsoft-Windows-User Profiles Service
    Event ID: 1530
    Level: warning
    Description:
    It was noted that your registry file is still used by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not work correctly.
    DETAIL --
    2 user registry handles leaked from \ Registry \ User \ S-1-5-21-2802937575-2300825467-1075870584-1000:
    Process 436 (\ Device \ HarddiskVolume1 \ Windows \ System32 \ svchost.exe) has opened key \ REGISTRY \ USER \ S-1-5-21-2802937575-2300825467-1075870584-1000 \ Software \ Policies
    Process 436 (\ Device \ HarddiskVolume1 \ Windows \ System32 \ svchost.exe) has opened key \ REGISTRY \ USER \ S-1-5-21-2802937575-2300825467-1075870584-1000 \ Software
    -
    Log Name: Application
    Source: MsiInstaller
    Event ID: 1032
    Level: warning
    Description:
    When you update your environment variables, which was updated during the installation of "" An error has occurred. Maybe for some of these changes on the computer logged-on user only become visible after they have logged out and back and logged on.
    -
    Log Name: Application
    Source: Avira AntiVir
    Event ID: 4113
    Task Category: (2)
    Level: warning
    Description:
    The description for Event ID "4113" from the source "Avira AntiVir" was not found. Either install the component that raises this event is not on the local computer or the installation is corrupted. You can install the component on the local computer or repair.

    If the event occurred on a different computer, the display information had to be saved with the event.

    The following information was stored with the event:

    WORM/Kido.IH.54
    I: \ autorun.inf

    (I allready uninstalled this programm because thats what the bluescreen adviced (had i different bluescreen then))
    (1st bluescreen
    (2nd Bluescreen)
  13. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    You can download PC Wizard 2010 and check your GPU temperatures.

    I will go through your posts shortly and will let you know if something useful info can be derived from these.

    Edit:
    You can service your computer; but I think you may try to have GPU fan's speed ramped up and play game(s) to see whether it helps.
  14. Element123

    Element123 Newcomer, in training Topic Starter

    Well i have set my fanspeed to 80% which is quiet loud but gets my gpu down to 32-42°C (deppending whether i got my window open or not)
    As i ran the 3DMark Vantage all was stable till i got to the part which says "Warming-Up" (picture) after like 30 sec my pc crashed the same way as allways.. but i got a different blue screen and a different BCCode:
    BCCode: d1
    BCP1: 0000000000000208
    BCP2: 000000000000000A
    BCP3: 0000000000000000
    BCP4: FFFFFA600682398E
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    The Bluescreen (sorry for the bad quality.. had only a few secounds to take the picture since it doesnt work for that kind of crash to make the blue screen stay.. it actually doesnt even show the bluescreen if i try to make it stay)

    EventViewer gives me only one error at the time of the crash (system tab):

    Log Name: System
    Source: Service Control Manager
    Event ID: 7026
    Level: Error
    Description:
    The following boot-load or system-start driver failed:
    SRTSP
    SRTSPX
  15. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    That is an symantec process; hmm thats interesting .... I wonder how many times I come across problems which also include a puzzle about Norton AV. Well, I think it would he good idea to unintall symantec (you may need to totally remove it from your system by downloading removal tool from their site), and perhaps install Avira or Avast (which ever you may prefer) as your AV.
  16. Element123

    Element123 Newcomer, in training Topic Starter

    Alright removed everything with the symantec removal tool, restartet my pc.
    I just did a Registry scann, because my rundll32.exe doesnt work anymore after the removal of the symantec software and as i read trough problems with this file i just followed the advices there.. actually this scann found almost 300 registry errors which is quiet a lot i suppose.. well i had this programm fix those errors, now im going to defragment my registry as well and then try again to go ingame..
  17. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    Alright please keep things updated, I hope you have created a restore point as a precaution; and good luck
  18. Element123

    Element123 Newcomer, in training Topic Starter

    Okay.. i really thought it might be stable again.. but as i gave my computer rest over the night and tried to start it the next day it canceled the booting and told me that something is wrong with the tcpip.sys file.
    I restarted, at the first restart i just got a blackscreen, at the second one i got a bluescreen and somehow my computer booted at the third restart, i got the following Problem:
    BCCode: 1a
    BCP1: 0000000000005003
    BCP2: FFFFF70001080000
    BCP3: 00000000000007E1
    BCP4: 000007F400000BC2
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1 (<-- Which product that??)

    I attached the minidump file.

    Attached Files:

  19. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    There can be two issues which may be at play here:

    1. A Faulty RAM Module, to check this out you need to run MEMTEST. Let it run at least 8 passes so if there is issue with RAM it has ample time to catch it
    2. Also you have an onboard VGA, it will be good idea to take out your graphic card and use that onboard vga; to see what happens. There is a probability that graphic card's memory may have some issues as well.
    3. The problem can occur under load as the system needs to push more power to the various hardware elements of a PC, such as Graphic Card, HDD and RAM. Now, if your PSU is qualitatively poor, inadequate, or have degraded overtime, it can cause this to happen as well.
  20. Element123

    Element123 Newcomer, in training Topic Starter

    So you are saying its 100% a hardware problem? And either my memory or my graphic card or my psu are corrupt?
    Well i'll run memtest.
    But my onboard vga somehow doesn't work.. although i've installed all the mainboard components..

    If my 550W PSU can't manage to supply all of my system elements the way they would need to be supplyed, how come it didnt crash before.. the computer ran just fine for 5 months..

    And if its one of those things, why do i allways get diffrent Bluescreens / BCCode's?

    Just crashed again --> BCCode: d1
    BCP1: 0000000000000008
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFFA6000EADA98
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    -Edit/ADD:
    Shouldn't the part which says "Product: 256_1" tell us which is the faulty Hardware?
  21. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    What is the make/model of your PSU?

    And please upload your latest minidump with next post for review.
  22. Element123

    Element123 Newcomer, in training Topic Starter

    Hm.. Just realized that i've got 500W and not 550..

    Ikonik Gaia 500 (model: ip-g500a-cbaa)

    latest minidump is attached.

    Attached Files:

  23. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    At full load I think that GPU you can push your system's power consumption to near limit of that PSU's efficiency rating i.e. 80+%.

    However, before taking on the PSU, I think you shall first run memtest as i earlier proposed. Also, if your onboard vga don't want to wake up, get one from some where borrow it or buy some very cheap one from perhaps ebay (you can find used ones there i think).

    Your last dump points to a driver 'refusing to being handled' hence the error code DRIVER_IRQL_NOT_LESS_OR_EQUAL with error code 0x000000d1. You can check this as well, by checking which drivers you have recently upgraded.

    To determine what driver is causing the problem I need you to enable driver verifier.

    Steps:
    1) Windows Key + R (or Click on Start & Run)
    2) Type in 'verifier' and hit enter
    3) Make sure 'Create Standard Setting' is selected and hit next
    4) Click on 'Select all drivers installed on this computer' and hit Finish
    5) Reboot

    There is a possibility that your computer will crash on reboot. If this occurs hit F8 when rebooting just before the windows logo screen and select the safe mode boot option. Follow the same steps above but on step 4 choose 'Select driver names from a list'; hit next; check the box next to any driver where the provider is not Microsoft; hit Finish; reboot.

    This will slow the performance of you computer a little while enabled but will hopefully catch the driver causing corruption. Next time you crash the blue screen will hopefully say something like "DRIVER_VERIFIER_DETECTED_VIOLATION". When this occurs please repost your minidump.
  24. Element123

    Element123 Newcomer, in training Topic Starter

    Alright did exactly what you said and actually everything happened as u said.. after the first reboot i crashed, then i booted into safe mode, started verifier again, checked all the boxes next to non microsoft drivers (got 8 non microsoft drivers), rebooted, started the game and crashed, but the bluescreen didnt say something like "DRIVER_VERIFIER_DETECTED_VIOLATION" i got again "IRQL_NOT_LESS_OR_Equal " but heres more detail:
    BCCode: a
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80001AB598C
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    and the minidump:

    Attached Files:

  25. Archean

    Archean TechSpot Paladin Posts: 6,034   +70

    While digging around I came across this update from micrsoft for stop error 0x0000000a on Vista x64. It may or may not help. As I am suspecting this seems more to be a hardware issue; as this crash dump is not showing any linkage with a specific driver. So, I will again advise you to check your memory, put it under stress testing with memtest; if you have two DIMMs do it by taking one out at a time.
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