Re: Yummy Player: Mozilla Support: Some programs will install add-ons to the system rather than in your Firefox profile. Since they aren't part of your profile, they need to be uninstalled using Control Panel -> Programs and Features.However, some said it did not appear in the Control Panel Disabling them removes all their functionality. It should appear as Yummy CONDUIT Player ----------------------- Please see this for instructions on how to uninstall extensions and themes you no longer want. If you are troubleshooting possible problematic extensions you should first try disabling the add-on: http://kb.mozillazine.org/Uninstalling_add-ons. My best advise to you, considering all the "not used", "can't remove" and "I don't know" is to do a reformat and reinstall. Take care in what you add back to the system is you have save files and folders. The idea to to take the system down and put it back in your control. Right now, I think there is a lot going on that you aren't aware of. And if Yummy/Gameplan has been in your system, running for years, unused, consider it to be a problem. As for Python, it's a programming language. I don't know what it's use for and I can't even suggest how you got all the Python-related modules. But again, that is also a potential problem. And no, you shouldn't have 2 versions of Firefox. But I would totally uninstall Firefox, both of them-including you profile and program folder. Here are the instructions in How to Uninstall Firefox> http://support.mozilla.org/en-US/kb/Uninstalling Firefox. I am not confident that all of those excess entries in FF can be removed- even with an uninstall. Basically, you have a runaway browser with no idea what those entries have been doing all these years. And you have multiple modules of entries in a Programming language with no idea what they've been doing or how/when they got on the system. And in addition to the above, you had/have active malware! =============================================== There is one more scan I'd like you to run: Please run the MGA Diagnostics tool You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an Internet Explorer-Security Warning dialog box for the Windows Genuine Advantage Diagnostic Tool> You must choose to Run this tool when prompted. Once you are presented with the Diagnostics tool choose Continue to run the diagnostic report. If the RESOLVE button is available after running the diagnostics, please click RESOLVE to allow the diagnostic tool to attempt a repair. After running the MGA Diagnostic tool, click on the Windows tab and then click on Copy Please return to this thread and Paste the results here for review. ------------------------------------------ This tool will is to look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us: 1. Does it read "OEM Software" or "OEM Product" in black lettering? 2. Or, does it have the computer manufacturer's name in black lettering? 3. DO NOT post the Product Key. NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted. Please post the log.