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Windows XP doesn't boot

By Mit
Jul 10, 2011
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  1. I have Windows XP Service Pack 3, since a couple of weeks I can't boot the computer, Windows starts but before complete boot it suddenly restarts and I have to run on safe mode. After booting in safe mode I can restart in normal mode without problems.

    In Event Viewer I could find the following error events (sorry but they are in spanish):

    Event ID: 7001, Event Source: Service Control Manager

    El servicio Cliente DHCP depende del servicio NetBios a través de Tcpip, el cual no pudo iniciarse debido al siguiente error:
    Uno de los dispositivos vinculados al sistema no funciona.

    ================================

    Event ID: 7001, Event Source: Service Control Manager

    El servicio Cliente DNS depende del servicio Controlador de protocolo TCP/IP, el cual no pudo iniciarse debido al siguiente error:
    Uno de los dispositivos vinculados al sistema no funciona.

    ================================

    Event ID: 7001, Event Source: Service Control Manager

    El servicio Ayuda de NetBIOS sobre TCP/IP depende del servicio Entorno de compatibilidad de funciones de red AFD, el cual no pudo iniciarse debido al siguiente error:
    Uno de los dispositivos vinculados al sistema no funciona.

    ================================

    Event ID: 7001, Event Source: Service Control Manager

    El servicio Apple Mobile Device depende del servicio Controlador de protocolo TCP/IP, el cual no pudo iniciarse debido al siguiente error:
    Uno de los dispositivos vinculados al sistema no funciona.

    ================================

    Event ID: 7001, Event Source: Service Control Manager

    El servicio Servicio Bonjour depende del servicio Controlador de protocolo TCP/IP, el cual no pudo iniciarse debido al siguiente error:
    Uno de los dispositivos vinculados al sistema no funciona.

    ================================

    Event ID: 7001, Event Source: Service Control Manager

    El servicio Servicios IPSEC depende del servicio Controlador IPSEC, el cual no pudo iniciarse debido al siguiente error:
    Uno de los dispositivos vinculados al sistema no funciona.

    ================================

    Event ID: 7026, Event Source: Service Control Manager

    El controlador de inicialización siguiente no se cargó correctamente:
    AFD
    AmdK8
    Fips
    IPSec
    kl1
    klif
    MRxSmb
    NetBIOS
    NetBT
    RasAcd
    Rdbss
    Tcpip

    ================================

    Anyone can help?
  2. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Hi Mit, even though I understand the Spanish these Event Viewer entries don't mean a lot, what I need to see is the minidump files. Follow this guide to attach them to your next post.

  3. Mit

    Mit TS Rookie Topic Starter

    I can't find minidump files. C:\Windows\Minidump is empty and looking for *.dmp files I have no results. Any other idea?
  4. Mit

    Mit TS Rookie Topic Starter

    I've searched in the entire hard disk unsuccessfully ...
  5. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    You settings are obviously not set to save the minidumps, follow this and once it has crashed a few more times post the minidumps.

  6. Mit

    Mit TS Rookie Topic Starter

    I've modified my System Failure options but I can't find minidump files after more than three restarts.
  7. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Is it actually showing a Blue Screen when it restarts?

    Send me a screen shot of the System Failure box.
  8. Mit

    Mit TS Rookie Topic Starter

    No, it's not showing a blue screen. It shows Windows start screen and after a few seconds it restarts.

    Thaks a lot Mark!

    Attached Files:

  9. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Ok,you are not getting a blue screen so there won't be any minidumps but something stuck in the system is causing a reboot, lets try some other checks.

    Download and run this clean up tool, it is perfectly safe and will only remove redundant files.
    http://www.softpedia.com/get/Security/Secure-cleaning/Temp-File-Cleaner.shtml

    Run the system file checker as follows.
    Click on Start > Run > Type cmd in the Run box and hit Enter. At the Command Prompt type sfc /scannow (you must include the gap before the /) and hit Enter. Let the process run to completion.

    Run the disk checker.

    1. Click on Start > type cmd in the search box and enter. At that c: prompt, type chkdsk /r exactly as written here with the gap before the slash, then hit Enter.

    2.You will then see a message "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)"

    Type Y for yes, and press enter. Then reboot the computer into normal mode. Chkdsk will start when Windows begins loading again. Let all 5 phases run and don't use or turn off the computer. (The chkdsk process may take an hour or more to finish.)

    3.Chkdsk finds any corrupted files that are causing the problem and fixes them. Read the results of each phase as it finishes. During the final phase, it will notify you if it finds any corrupted files. It also checks for bad blocks on the drive surface.

    4.When the Check Disk is done, it will finish loading Windows.


    Finally run this. http://majorgeeks.com/Windows_Instal...ity_d4459.html Use one of the links below DOWNLOAD LOCATIONS, don't be tempted to run the advertised scan.

    Let us know what happens.
  10. Mit

    Mit TS Rookie Topic Starter

    sfc /scannow is asking for some files to run Windows, which should be in DLL Cache. It's asking to insert Windows XP SP3 CD, but I haven't that CD since I installed initial Windows XP updating from there. I'll try to get SP3 CD.

    No problems found with chkdsk.
  11. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Ok, this is good we actually found somehing with sfc /scannow. This means there are some damaged or missing files. You have to use the exact same version of XP that you have installed and it must match the service pack level so it will have to include SP3.

    If you can only get a disc that excludes the service packs you will have to uninstall the service packs from the PC and then do an update after the repair. The update would be best left until you are sure it is all ok because if it still has the error you can then run a "Repair Install" from the disc you borrow.
     
  12. Mit

    Mit TS Rookie Topic Starter

    Finally I found the CD. Well, now I'll test if this problem is fixed.

    Thanks a lot!
  13. Mit

    Mit TS Rookie Topic Starter

    OMG! Windows keeps restarting during the boot process!

    Any other idea?
  14. Mark56

    Mark56 TechSpot Paladin Posts: 2,271



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