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WinXP, Dell m1730 w/BlueScreenView Minidump Results

By romes
Feb 20, 2010
  1. My notebook BSOD'd this morning. Then it BSOD'd again. and again, and again...

    I was watching a google video and noticed that the audio was starting to get way ahead of the video, so I went to close some windows in the background and when I closed the first window, BSOD...

    Now I BSOD unless I'm in safe mode which is where I am now, but everything moves really slow even in the windows user login screen. The pages load like layers, like sheets overlapping one another until the page finally loads.

    Here are my BlueScreenView results.

    Mini022010-08.dmp 2/20/2010 7:48:37 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e 0xc0000005 0x87dec6e0 0xb6031528 0xb6031224 32-bit C:\WINDOWS\minidump\Mini022010-08.dmp 2 15 2600
    Mini022010-07.dmp 2/20/2010 6:20:38 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e 0xc0000005 0x87f226e0 0xb61b2528 0xb61b2224 32-bit C:\WINDOWS\minidump\Mini022010-07.dmp 2 15 2600
    Mini022010-06.dmp 2/20/2010 6:15:22 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e 0xc0000005 0x8808e6e0 0xb62fb528 0xb62fb224 32-bit C:\WINDOWS\minidump\Mini022010-06.dmp 2 15 2600
    Mini022010-05.dmp 2/20/2010 5:39:11 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e 0xc0000005 0x87ae06e0 0xb7518528 0xb7518224 32-bit C:\WINDOWS\minidump\Mini022010-05.dmp 2 15 2600
    Mini022010-04.dmp 2/20/2010 4:44:26 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e 0xc0000005 0x87e5b6e0 0xb9649528 0xb9649224 32-bit C:\WINDOWS\minidump\Mini022010-04.dmp 2 15 2600
    Mini022010-03.dmp 2/20/2010 4:33:22 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e 0xc0000005 0x87e456e0 0xb72b1528 0xb72b1224 32-bit C:\WINDOWS\minidump\Mini022010-03.dmp 2 15 2600
    Mini022010-02.dmp 2/20/2010 4:30:11 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e 0xc0000005 0x87e136ff 0xb6b50518 0xb6b50214 32-bit C:\WINDOWS\minidump\Mini022010-02.dmp 2 15 2600
    Mini022010-01.dmp 2/20/2010 2:55:05 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e 0xc0000005 0x876b66e0 0xb1b9367c 0xb1b93378 32-bit C:\WINDOWS\minidump\Mini022010-01.dmp 2 15 2600

    Any help would be greatly appreciated.
     
  2. romes

    romes TS Rookie Topic Starter

    Here is the file associated with the minidump....

    ntoskrnl.exe ntoskrnl.exe+231b8 0x804d7000 0x806e4000 0x0020d000 0x4b1e9e60 12/8/2009 1:43:44 PM Microsoft® Windows® Operating System NT Kernel & System 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036) Microsoft Corporation C:\WINDOWS\system32\ntoskrnl.exe
     
  3. Broni

    Broni Malware Annihilator Posts: 52,895   +344

    Download BlueScreenView
    No installation required.
    Double click on BlueScreenView.exe file to run the program.
    When scanning is done, go Edit>Select All.
    Go File>Save Selected Items, and save the report as BSOD.txt.
    Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
     
  4. romes

    romes TS Rookie Topic Starter

    I thought that is what I did above. Hmmm
     
  5. Broni

    Broni Malware Annihilator Posts: 52,895   +344

    Well, maybe.
    If you remove "code" wrap, it may be readable.
     
  6. romes

    romes TS Rookie Topic Starter

    Oh sorry, I figured thats how it should be posted. Ill edit the above post.

    I can't do a new BlueScreenView, can't get the notebook to boot up in safe mode now after the last BSOD. I boot up, press F8, and nothing happens. It goes to black screen and just sits there indefinitely.

    and Dell tech support have been giving me the run around for the past 12 hours.
     
  7. romes

    romes TS Rookie Topic Starter

    Ok, edited the above posts and took out the code tags.
     
  8. Broni

    Broni Malware Annihilator Posts: 52,895   +344

    Is this desktop, or laptop?

    To get to Safe Mode, you don't press F8, but you keep tapping F8 key, when your computer starts.
     
  9. romes

    romes TS Rookie Topic Starter

    Its a laptop.

    Got back into safe mode after unplugging system, taking out battery, draining power with power button, reconnecting AC adapter and battery and rebooting 'tapping' F8.

    Dell is wanting me to reinstall windows, claim I have malware due to passing a hardware diagnostics test.

    I can't do that right now though until I can get my files backed up somehow. Not sure how to do that with everything being in slow motion and system locking up and crashing.
     
  10. romes

    romes TS Rookie Topic Starter

    I had a HD in my old Alienware. I took that out and added it as a secondary and am backing up my files to that HD.
     
  11. Broni

    Broni Malware Annihilator Posts: 52,895   +344

    Good going :)
     
  12. romes

    romes TS Rookie Topic Starter

    Thanks, will post results when I know more.
     
  13. Broni

    Broni Malware Annihilator Posts: 52,895   +344

    No problem :)
     
  14. romes

    romes TS Rookie Topic Starter

    Im all fixed now after a fresh install of Windows XP and updated drivers.
     
  15. Broni

    Broni Malware Annihilator Posts: 52,895   +344

    Good news :)
     
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