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Wont Show Desktop Wallpaper

By icedesign
Mar 5, 2008
  1. So..basically..im trying to get my desktop to show up and its been this way FOREVER!! Anyways..i did the whole web desktop and nothing changed. And I cant select any stock desktop wallpapers from the list in the desktop properties menu. The only thing I could do is change the wallpaper color. I attached a copy of my HJT. Hope you guys could help. THANKS!
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well you have Party Poker installed, and it looks as though you have successfully removed other files with unknown tools.

    But I'm not exactly sure what you mean

    Can you see your Desktop (and icons) but just not wallpapers?
    or
    You can't get to your Desktop (have you tried Safe mode)

    Also are you an Administrator account (check in users in Control Panel)
    And have you checked Desktop where the wallpapers are in Customize Desktop -> Web for anything (nothing should be) in there.

    Also what Windows version are you talking about?

    questions questions questions !
     
  3. icedesign

    icedesign TS Rookie Topic Starter Posts: 18

    Ive tried everything. And yes this is the admin acc. And yes the web page desktop is all disabled. I can see all my icons..just can no change my wallpaper to ANYTHING but colors on the desktop properties menu.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    As I couldn't see any malware (except party poker) Although I'm not a full specialist in malware servicing

    I think your best option would be Start->Run-> sfc /scannow
    To confirm all Windows files are intact

    Note: you may need your Windows CD (OS still unknown)
    And it takes about an hour to do.
    You do not lose any data or security updates, and your computer will be better for it
    It is stated to remove network (take the cable out) first, and turn off Antivirus or firewall whilst scanning.

    Restart at the end, and try again
     
  5. icedesign

    icedesign TS Rookie Topic Starter Posts: 18

    Sorry. I have XP :D
     
  6. kritius

    kritius TS Guru Posts: 2,084

    bad luck, your infected,
    O22 - SharedTaskScheduler: hemine - {9d6fac42-a7be-4702-87ef-75d8dc14249e} - C:\WINDOWS\system32\tahxqcj.dll (file missing)
    or at least were, I think, hope your not though,

    Part of the Zlob trojan that displays fake security alerts for the rogue anti-spyware program called SpywareLocked

    Have HJT fix these entries
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)



    Go to Start > Run and copy/paste or type: taskmgr

    * Under the Processes tab find the following tasks or processes:
    ViewpointService.exe
    ViewMgr.exe

    * Highlight and click "End Process".
    * Exit Task Manager.

    Click on Start > Run and type: services.msc

    * Press "OK".
    * Click the "Extended tab".
    * Scroll down the list and find the service called "Viewpoint Manager Service"
    * When you find the service, double-click on it.
    * In the Properties Window > General Tab that opens, click the "Stop" button.
    * From the drop-down menu next to "Startup Type", click on "Disabled".
    * Now click "Apply", then "OK" and close any open windows.

    Click on Start > Settings > Control Panel > Add/Remove Programs > highlight and remove all references to Viewpoint - i.e. Viewpoint, Viewpoint Manager, Viewpoint Media Player.

    Finally, delete the following folders if they still exist:
    C:\Program Files\ViewManager\ <-- and delete this folder
    C:\Program Files\Viewpoint\ <-- and delete this folder

    Get some antivirus software AVG or AVAST are free and a firewall COMODO or ZONEALARM

    Then follow all the steps mentioned HERE Post back with the requested logs.
     
  7. icedesign

    icedesign TS Rookie Topic Starter Posts: 18

    ill try it as soon as i get home today. THANKS!
     
  8. kritius

    kritius TS Guru Posts: 2,084

    No problem, we await your logs!:grinthumb
     
  9. icedesign

    icedesign TS Rookie Topic Starter Posts: 18

    Here ya go:
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I'm not a malware expert on HJT logs, but this one looks clean to me
     
  11. icedesign

    icedesign TS Rookie Topic Starter Posts: 18

    Well I did the whole viewpoint thing and its still doing the same thing. I also included a picture of what the desktop looks like...as you could see..the stock wallpapers are dimmed out in the window and I still can not select them to change the background..nor add a custom wallpaper.
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well that insy twinsy pic doesn't help that much, but I still believe I know what you're saying anyway (strangely)
    That command is for Xp. Please do it, and reply back.
     
  13. kritius

    kritius TS Guru Posts: 2,084

    That 022 entry is back and even though it says file missing, I dont like it.
    O22 - SharedTaskScheduler: hemine - {9d6fac42-a7be-4702-87ef-75d8dc14249e} - C:\WINDOWS\system32\tahxqcj.dll (file missing)

    Did you do all the 15 steps in the sticky that I mentioned?

    Also if you are going to continue to use limewire then I would suggest that you get yourself some antivirus and a firewall asap, use the links I provided earlier.

    Also could you download SmitfraudFix.exe,

    To use:

    1.Search:

    Double-click SmitfraudFix.exe
    Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

    post back with the log.
     
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