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XP Freeze During Login / XP Antivirus / Redirecting

By spectre_2008
Sep 2, 2008
  1. I got hit by malware initially. First I got the dreaded 'XP Antivirus' and also a particularly stubborn item that is redirecting all links provided by google in Firefox and IE.
    I rebooted after an ad-aware scan, but it returned. So I looked up instructions, removed via malwarebytes and hijack this in safe mode.

    Now my computer hangs during the 'loading your system settings' screen. I can boot fine in safe mode/with networking - although my google searches are still redirected.

    malwarebytes is now giving an error when I attempt to run it in safe mode:
    vbAccelerator SGrid || Control
    Run-time error '0'

    Im guessing there is an issue with loading the registry (hence the hang-point)

    Here is my hijack this log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 04:33:09, on 02/09/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Safe mode

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    X:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - X:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
    O4 - HKLM\..\Run: [JMB36X Configure] C:\WINDOWS\System32\JMRaidTool.exe boot
    O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [H2O] C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [AIM] X:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: ASUS WiFi-AP Solo.lnk = ?
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://X:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://X:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://X:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://X:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://X:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://X:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://X:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert to existing PDF - res://X:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://X:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Open Client to monitor &1 - C:\WINDOWS\web\AOpenClient.htm
    O8 - Extra context menu item: Open Client to monitor &2 - C:\WINDOWS\web\AOpenClient.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - X:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - X:\Program Files\AIM\aim.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - X:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - X:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

    --
    End of file - 6133 bytes



    Any help greatly appreciated
     
  2. buck247

    buck247 TS Rookie

    Hi Spectre,

    I've just answered something like this in a similar post. You may want to read the following:

    A lot of freezing and hanging problems like you describe are caused by errors in your registry.

    Try downloading and running "Free Windows Registry Repair 1.5 "

    Once your done compress your registry using "Free Registry Defrag/Compact (Freeware) - Version 2.35"

    Sorry I can't post the link because I'm new to this forum. Just google the names and I'm sure you'll get them.

    If anything it will do some good as not many people never truly look after their registry. Let me know how you go...

    Buck
     
  3. spectre_2008

    spectre_2008 TS Rookie Topic Starter

    Thanks Buck,

    Ive run both these programs. I also got a startup programs editor and turned off all startup program entries for the time being, in case a rogue program was causing the freeze.
    I then tried booting my computer normally. The first time I managed to log on. Everything seemed normal until I clicked the start menu. I tried to right-click and delete two now redundant XP Antivirus entries (blank files now), whereapon the system froze, including the mouse.

    Ive now managed to login again as per normal, and even run a second registry cleanup and boot some programs. Everything was fine until hitting 'documents' in my start menu prompted a freeze.

    Also, I cannot access housecall.trendmicro.com, or any other antivirus website. I have checked my hosts file (system32/drivers/etc) and removed duplicate entries spybot had created - but there's nothing erroneous it seems.
    My google searches are still being redirected to ad sites or random search engines...AAAH!
     
  4. buck247

    buck247 TS Rookie

    Hi Spectre,

    If you can't get through to the Trendmicro website you can download the system cleaner from my website if you like. I updated it today with the latest definitions.

    I'd suggest running it in safemode.

    The link is www.treatyourpc.com/trendmicro.html
     
  5. spectre_2008

    spectre_2008 TS Rookie Topic Starter

    Thanks once again Buck,

    After successive attempts, I finally managed to get Antimalware to scan and remove the bulk of XP Antivirus, which seemed the main problem - this allowed me through to trend micro, which is currently running right now. Can't believe how vigilant XP Antivirus is/was - quite a battle so far...
     
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