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[Solved] XP Internet Security 2012 - partial fix - auto updates still broken

Discussion in 'Virus and Malware Removal' started by mount77, Jan 12, 2012.

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  1. Broni Malware Annihilator

    Uninstall Java(TM) 6 Update 7 .

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Jan 13, 2012
    #21

  2. mount77 Newcomer, in training

    Here's the log from OTI for the first step. I will proceed with the cleanup as directed and follow up again with a final report on the system.

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 4872 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Owner
    ->Temp folder emptied: 282083 bytes
    ->Temporary Internet Files folder emptied: 9925470 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 43696 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 10.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User

    User: LocalService

    User: NetworkService

    User: Owner
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default User

    User: LocalService

    User: NetworkService

    User: Owner
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.31.0 log created on 01132012_201705

    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF2038.tmp not found!
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF2083.tmp not found!
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF2197.tmp not found!
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF21B3.tmp not found!
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF2300.tmp not found!
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF232A.tmp not found!
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\OZ3BRK3K\topic176081-2[1].html moved successfully.
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.

    Registry entries deleted on Reboot...
    mount77, Jan 13, 2012
    #22

  3. mount77 Newcomer, in training

    All is well with my daughter's netbook now. The issues with Windows Update and MSE have been solved.

    I will ensure that she understands your advise for keeping the computer safe.

    Thank you very much for all of your help!
    mount77, Jan 13, 2012
    #23

  4. Broni Malware Annihilator

    Yes!! [IMG]
    Good luck and stay safe :)
    Broni, Jan 13, 2012
    #24
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