XP Patch: Game Stops Responding

By TS | Thomas
Nov 23, 2002
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  1. If you try to start and play certain games on a Windows Home Edition Service Pack 1 (SP1)-based computer, the game may stop responding (hang) or it may quit unexpectedly when the introductory video clip starts. Additionally, you may receive an error message that is similar to one of the following messages:

    Video not available - cannot find 'VIDS:IV50' decompressor
    -or-
    Failed (hr=0x80004002) in pVW-> put_Owner((OAHWND)HWnd)

    System Requirements
    Windows XP Professional, Windows XP Home Edition

    Download Now
    http://microsoft.com/downloads/release.asp?ReleaseID=45387
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