TechSpot

XP Professional, blue screen message

By counterfox3
Feb 12, 2010
  1. Hi got a pc mainly try gaming and stuff, sometimes when I try run a few games either the "gamename".exe crashes or the game colour goes bad and sometimes eventually the .exe crashes again. Every once in a while the blue screen comes up with an error message. The details of this error message are:

    *** STOP: 0x0000008E (0XC0000005, 0X805519E9, OXB3649B48, 0X00000000)

    Also the blue screen started coming up randomly when i left my pc on while I was out and also my firefox keeps crashing randomly. I've tried reinstalling windows and drivers from cds I got but not very good at this so would really appreciate any help people could give me. Thanks for your time
     
  2. Broni

    Broni Malware Annihilator Posts: 47,022   +255

    Download BlueScreenView
    No installation required.
    Double click on BlueScreenView.exe file to run the program.
    When scanning is done, go Edit>Select All.
    Go File>Save Selected Items, and save the report as BSOD.txt.
    Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
     
  3. counterfox3

    counterfox3 TS Rookie Topic Starter

    Hi, thanks for your reply, details of the scan are this:

    ==================================================
    Dump File : Mini021210-02.dmp
    Crash Time : 12/02/2010 12:26:46
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x805519e9
    Parameter 3 : 0xb3649b48
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7a9e9
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.3654 (xpsp_sp2_qfe.091208-2052)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini021210-02.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini021210-01.dmp
    Crash Time : 12/02/2010 12:08:27
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x10000050
    Parameter 1 : 0xf05c371c
    Parameter 2 : 0x00000000
    Parameter 3 : 0x804e8dc4
    Parameter 4 : 0x00000002
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+11dc4
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.3654 (xpsp_sp2_qfe.091208-2052)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini021210-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini013110-01.dmp
    Crash Time : 31/01/2010 22:31:22
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x8056fb84
    Parameter 3 : 0xb3b55b0c
    Parameter 4 : 0x00000000
    Caused By Driver : Ntfs.sys
    Caused By Address : Ntfs.sys+254c8
    File Description : NT File System Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini013110-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini010910-01.dmp
    Crash Time : 09/01/2010 19:57:56
    Bug Check String : BAD_POOL_HEADER
    Bug Check Code : 0x00000019
    Parameter 1 : 0x00000020
    Parameter 2 : 0xe36901e0
    Parameter 3 : 0xe36903f0
    Parameter 4 : 0x1c420046
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+2427
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini010910-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini112609-01.dmp
    Crash Time : 26/11/2009 18:25:25
    Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
    Bug Check Code : 0x000000ea
    Parameter 1 : 0x891a1da8
    Parameter 2 : 0x8951b320
    Parameter 3 : 0x88ff0428
    Parameter 4 : 0x00000001
    Caused By Driver : nv4_disp.dll
    Caused By Address : nv4_disp.dll+16f7ef
    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 186.18
    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 186.18
    Company : NVIDIA Corporation
    File Version : 6.14.11.8618
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini112609-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini112509-01.dmp
    Crash Time : 25/11/2009 22:04:09
    Bug Check String : BAD_POOL_HEADER
    Bug Check Code : 0x00000019
    Parameter 1 : 0x00000020
    Parameter 2 : 0xe69c6618
    Parameter 3 : 0xe69c6e20
    Parameter 4 : 0x0d010101
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+605e2
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.3654 (xpsp_sp2_qfe.091208-2052)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini112509-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini112409-01.dmp
    Crash Time : 24/11/2009 21:56:24
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbd3a34e2
    Parameter 3 : 0xb1bd066c
    Parameter 4 : 0xb1bd0368
    Caused By Driver : nv4_disp.dll
    Caused By Address : nv4_disp.dll+3914e2
    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 186.18
    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 186.18
    Company : NVIDIA Corporation
    File Version : 6.14.11.8618
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini112409-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini112309-01.dmp
    Crash Time : 23/11/2009 20:23:58
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x10000050
    Parameter 1 : 0xf24120bc
    Parameter 2 : 0x00000000
    Parameter 3 : 0x804e8d5a
    Parameter 4 : 0x00000002
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+11d5a
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.3654 (xpsp_sp2_qfe.091208-2052)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini112309-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================
     
  4. Broni

    Broni Malware Annihilator Posts: 47,022   +255

    When was the last time, you cleaned inside the computer case?

    Download, and install SpeedFan: http://www.almico.com/sfdownload.php
    Post your computer temperatures:

    [​IMG]

    Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).
     
  5. counterfox3

    counterfox3 TS Rookie Topic Starter

    Sorry I need make 5 posts before I can do links.
     
  6. counterfox3

    counterfox3 TS Rookie Topic Starter

    Doing forth post
     
  7. counterfox3

    counterfox3 TS Rookie Topic Starter

    Now doing 5th i'll post the images after this..
     
  8. Broni

    Broni Malware Annihilator Posts: 47,022   +255

    OK.........
     
  9. counterfox3

    counterfox3 TS Rookie Topic Starter

  10. counterfox3

    counterfox3 TS Rookie Topic Starter

    oh just realised i can post images easily XD
     
  11. Broni

    Broni Malware Annihilator Posts: 47,022   +255

    Please, do so.
     
     
  12. counterfox3

    counterfox3 TS Rookie Topic Starter

  13. counterfox3

    counterfox3 TS Rookie Topic Starter

    Sorry can you download the rapidshare I done, my web browser keeps crashing everytime I keep trying the image thing
     
  14. Broni

    Broni Malware Annihilator Posts: 47,022   +255

  15. counterfox3

    counterfox3 TS Rookie Topic Starter

  16. Broni

    Broni Malware Annihilator Posts: 47,022   +255

    Those temperatures look a OK, but I want you to keep SpeedFan running, play some of your games and see, if the temperatures go up and how high.
     
  17. counterfox3

    counterfox3 TS Rookie Topic Starter

    Ok i'm going to play Counter Strike (the only game I can play without a windows, this game.exe has become unresponsive message or the colour completely goes) I'll play it for a while then upload you another pic of the speed fan
     
  18. Broni

    Broni Malware Annihilator Posts: 47,022   +255

    You can simply post numbers.
     
  19. counterfox3

    counterfox3 TS Rookie Topic Starter

  20. Broni

    Broni Malware Annihilator Posts: 47,022   +255

    It looks OK.
    It seems like your issue definitely has something to do with video card.
    Try to uninstall/reinstall video drivers.
     
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