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XP shuts down and restarts

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by rowey, Oct 2, 2009.

  1. Bobbye Helper on the Fringe Posts: 16,406   +16

    rowey, are these examples of recurring errors- errors that are happening now also?
    The Errors you listed are all on the 10th of the month. Do you have updates or anything else scheduled for the 10th of the month?

    Date: 5/10/2009 > Event ID: 1000
    Date: 3/10/2009 > Event ID: 1004
    Date: 4/10/2009 > Event ID: 1000

    Leave the lines of code off after the description. For instance:

    Description: (this is for Symantec Service Framework Executable).
    Faulting application ccSvcHst.exe, version 108.1.1.10, faulting module NAVEX32A.DLL, version 20091.2.0.41, fault address 0x0010bf18. nothing after

    Description:
    Faulting application iexplore.exe, version 8.0.6001.18702, faulting module unknown, version 0.0.0.0, fault address 0x00000000. nothing after

    Fault bucket errors can be caused by many things. Sometimes it is a program that is using memory improperly. Also, it can be a hardware issue with the RAM itself.

    Try uninstalling then reinstalling Flash. It has an uninstaller, so use that. Download site HERE, top right.

    Reboot. See how the system does. Confirm these are also current Errors, or give me current ones. Confirm or deny activity planned on 10th of month.
  2. rowey TechSpot Member Posts: 56

    Yes they are the current errors, At least as they are shown in my logs. I seem to be getting more shutdown/reboot with the errors going to the fault bucket though. It seems i can stay logged in ti this site with no problems, But go to myspace or facebook and its all over ?
    I will do as you suggest with flash now and report back.
  3. rowey TechSpot Member Posts: 56

    I did as you asked with flash player, Then played 2 different games and both froze within minutes and would not let me get out. Had to reboot and no error logs were made?
  4. rowey TechSpot Member Posts: 56

    Just now i was on mypsace and another site wen another event happend. this is the log but its from the system log not the application log.
    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 6/10/2009
    Time: 11:09:05 PM
    User: N/A
    Computer: BRADLEY-835F462
    Description:
    Error code 1000008e, parameter1 c0000005, parameter2 b5a6fbfd, parameter3 b5a6fb60, parameter4 00000000.

    this made my pc reboot but left nothing in the app log. hope this helps =]
  5. rowey TechSpot Member Posts: 56

    Xp shutsdown & reboots

    Just now i was on mypsace and another site wen another event happend. this is the log but its from the system log not the application log.
    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 6/10/2009
    Time: 11:09:05 PM
    User: N/A
    Computer: BRADLEY-835F462
    Description:
    Error code 1000008e, parameter1 c0000005, parameter2 b5a6fbfd, parameter3 b5a6fb60, parameter4 00000000.

    this made my pc reboot but left nothing in the app log. hope this helps =]
  6. Bobbye Helper on the Fringe Posts: 16,406   +16

    Well, here's what I see:

    Date: 6/10/2009

    Another 10 th the month! And if this is an Error that just happened, you date is off and possibly the time also. Let's check that and set it correctly:

    Right click on the clock on the right side> Adjust Date/Time>
    • Date and Time tab> sett correct date and time
    • Time Zone tab> set the correct Time Zone for Queensland GMT +10
    • Internet Time> Check 'Automatically synchronize with an internet time server> copy this server and paste it in the Server box
      tick.usno.navy.mil
    • Click on Check now
    • Apply> OK

    There are No known DST-adjustments for year 2009.

    Error code 1000008e = The computer automatically restarts, you receive an error message or a Stop error message, or an event is logged in the system event log when you try to connect to a remote Microsoft Windows Server 2003-based computer by using a Terminal Services session.

    To resolve this error you need to get the latest service pack for Windows Server 2003. You can get that here: http://support.microsoft.com/kb/889100/

    NOTE: The reference to SP here is not the SP for Windows XP. It for the Windows Server 2003.

    Let me know if that resolved the problem. Take care of the date setting right away though.
     
  7. rowey TechSpot Member Posts: 56

    Hi Bobbye, um are you aware im in australia and our date format is dd/mm/yyy as opposed to USA MM/DD/YYYY and im sorry but I have no idea what you mean or how to paste the link in my server, I am on a standard wireless broadband service provided bt ( Bigpond ) which is probably australias biggest ip .

    sorry im not more computer savy. but thanks for your ongoing help and I have checked that my desktop time is in sync with the pc time in the settup / bios part of the system and they match but i will try that link just to see what happens.
    Just synced my clock and it was fine and by server do you mean service pack because i have the latest windows service pack 3 for xp currently running on my system?

    Sory i didnt read it properly , I will look for the sp for windows server 2003 now and d/load it
  8. Bobbye Helper on the Fringe Posts: 16,406   +16

    Okay, what I don't understand is:

    You are giving me copies of Errors from the Event Viewer. They are all dated the 10th of the month, beginning 3/10/09. I asked if these were copies of same errors you're having now and you said yes.

    You then gave me an Error that you said had just happened and it's dated 6/10/09!

    This is not June!
  9. rowey TechSpot Member Posts: 56

    All of the errors are in this month October our date format in australia is day/month/year unlike in the USA month/day/year so the errors are from the third day through to the sixth day of the month and are still ongoing
  10. Bobbye Helper on the Fringe Posts: 16,406   +16

    I'm so sorry! You did try to hammer that into my head! So we're talking Oct. 3,4,5,6/09! Oh my am I a dork! :confused:

    Now that I have had a mind expansion and "finally" understand what you werre trying to tell me, I hope I can help you work through. The content is still going to be the same in the Errors though. I'm getting ready to shutdown now but I'll be back first thing in the AM and try to help.
    :zzz: Let me rest up and we'll start up fresh!
  11. rowey TechSpot Member Posts: 56

    No problem dood, I appreciate your efforts anyways.
    see you tomorrow.
  12. rowey TechSpot Member Posts: 56

    Just out of interest I had another pc with a smaller 20g HD with the same original XP home o/s on it and it is working just fine albeit on a slower machine. So I placed that HD into the problem pc to see whatever.

    It booted, detected and installed all the right stuff and all appeared fine. I then installed a known working game which went just dandy also, Until about ! minute into playing, the system just rebooted.

    From that point it would only reboot to the Microsoft black screen with the progress bar before attempting to reboot again and again. I had to turn the power off just to shut the thing down.

    I will consider that tried and faild lol, The original HD is now back in place and the issues are the same. Unfortunately I was unable to get the error logs from the 2nd HD as when I replaced it back into the older system it to then had issues which made me do a clean reinstall of the O/S, But thats another problem thats not my concern at this time.

    So I now await some of your wisdom. =]
  13. rowey TechSpot Member Posts: 56

    ok the help seems to have stopped so im going to kill this thread and use my pc for a door stop. time for a new 1 anyways.Thanks to Bobbye and Route 44 for your help.

    Regards, Rowey
  14. Bobbye Helper on the Fringe Posts: 16,406   +16

    Thank you for taking the time to come back with an update. I went back and read all the replies and don't know what we could have done differently (except of course my being such a dork about the date format)!:eek:

    I looked at your specs for the RAM and only saw DIMM- no number, so it could be bad RAM (did I miss that too?) I also wondered if there was a chance that the OS wasn't legit. That can cause some very wackey problems!:confused:
  15. rowey TechSpot Member Posts: 56

    Please kill this thread

    The OS i clean reinstalled is my own genuine copy with key and was activated during windows updates and confirmed throungh windows genuine advantage.
    Please dont waste anymore time on this thread as I have dismantled that pc and all that remains is a HDD, a graphics card and the tower it was housed in. Thanks again for ur time but this pc is history.
    I dont no how to end threads so if you could let the right ppl know it would be appreciated.
  16. superty12 TechSpot Enthusiast Posts: 432

    Contact the mods

    You don't. The mods do. Contact them. (PM them.) Their usernames are highlighted green.
  17. rowey TechSpot Member Posts: 56

    cant pm

    I cant pm a mod as Ive not had enough posts to pm any 1 at this time
  18. Bobbye Helper on the Fringe Posts: 16,406   +16

    rowey, don't be concerned. The mods check the boards. But it seems that thy rarely if ever- close a thread, something I have been trying to get done.

    superty, that's not your job either.
  19. superty12 TechSpot Enthusiast Posts: 432

    ?

    It said you could PM staff only without 45 posts. Or at least it did until I got 45 posts
  20. rowey TechSpot Member Posts: 56

    Ok Bobbye, Thanks again for all your help =]