XP Slow

HJT log attached

Bobbye,
Iam sorry about the misunderstanding. I just became overzealous when I saw the Repair button and knew as soon as I clicked it that it was the wrong move on my part because you did not say press that function and I have been trying to follow all the steps you have recommended. I DO appreciate all the help you have given.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:32:38 PM, on 3/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Moderator Edit:
All logs must be Attached, not pasted in
Pls read here on help with attaching logs: http://www.techspot.com/vb/post733954-4.html
.

Darrell, I got the pasted log in my email feedback. You don't have to run it again and attach this time.

Edit to complete.
Okay Darrel, need tor remove some entries: I'm setting this up in section so you know what they are: DO NOT click on FIX Checked until all entries have been checked

Remove bad HijackThis entries
• Run HijackThis
• Click on the System Scan Only button
• Put a check beside all of the items listed below (if present):

Since you're asking us here, you likely don't need the following. Maybe you used the feature at one time, but it's still loading on the system, so check both entries:

The following entries are all related to the Logitech QuickCam Check the all. Take the processes off of startup, set the Service to Manual

The following entries are for the Lexmark Printer. Check them all. Launch the printer manually if and when you need it:
Lexmark Printer:

• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, boot into Safe Mode:

Start> Run> services.msc> right click on each of the following> Properties> change Startup type as mentioned:

The following should be UNCHECKED on the Startup menu. Some we discussed previously:
Start> Run> msconfig> enter> Selective Startup> Startup menu> UNCHECK the following>

Open IE> Tools> Manage add-ons> find and highlight the following:
Lexmark eDiagnostics> Disable

Verify the location of this file:
O20 - AppInit_DLLs: c:\windows\system32\ntmssvck.dll,>> removable storage manager: verify location using Windows Explorer:>
Right click on Start> Explore> Windows> system 32> If ntmssvc.exe is listed on the right, okay. If it is NOT, it need to be removed in HijackThis

Boot into Normal Mode when through. NOTE: you will get a nag message that you can ignore and close after checking 'don't show this message again.' Stay in Selective Startup.

Don't get confused: you CHECK an entry in the HijackThis log to remove. You UNCHECK an entry on the Startup menu to start start on boot.
Let me know how this goes. You should experience some speed up. We will then go to the next step.

I realize you already did a reformat with your install.

What I'm saying is, save yourself alot of hassle and re-install Windows. (it does not matter what flavor of Windows you choose).

The problem with doing what you suggest Darth, is because it doesn't help any user learn how to troubleshoot- perhaps yourself included! Reinstalls or reformats should be the last ditch effort when all else fails. Doing it because a computer is slow because a lot of unnecessary processes are starting on boot is not recommended.

And I could have sworn you already said the same thing in Reply #17!

Bobbye's Latest Recommendation

Bobbye,

This just may take me a bit longer than just one day. I want to get this right. Being a Stroke Survivor, my eyes tire easily and requires me to refocus a number of times and to take several breaks. Am I correct in saying that the items you need me to check all came from the log you were able to obtain?

Darrell, take whatever time you need. but you should just sit back some day, when the light is best, run just a System Scan with HijackThis and put a check y those items I've listed. It may seem overwhelming when you look at my reply, but I set up steps for you. You can print it out-that might help.

1. Step 1: open HijackThis and run 'System Scan only'.
2. Check all entries named in the first 4 Quote boxes.
3. 'Fix Checked'
4. Boot into Safe Mode
4. Change the 3 Services in this box: Start> Run> services.msc>
5. Uncheck everything on Startup except the Comodo processes using Start> Run> msconfig> (I put 4 in the quote box but told you to include previous entries we discussed)
6. Boot into Normal Mode
(don't forget to ignore and close the nag message after checking 'don't show message again.'. Stay in Selective Startup)

You can do the last 2 another time. Sit back and congratulate yourself for doing a good job!
And to save you some work, if the post with the instructions is till showing, you won't need to 'quote message in reply

I think I finished

Hi Bobbye,
II'm back. I completed the steps you recommended. I did not find an item on the services.msc step"Change lxcrcoms.ese to Manual. I found lxcr_device Launcher f.... but did not makr any changes. After rebooting in normal mode, I have noticed that the boot up time is quicker and it does not take a long time for a program to load. So what you are recommending seems to have an affect on this computer.
Darrell

Thanks for the update Darrell.

This is the Services I wanted you to out on Manual:
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

The Services is for the Logitech Video COM Service belongs to the software Logitech QuickCam or LVComSer.exe" by Logitech Inc

Keep in mind that whenever you make changes to the Startup menu, the first time you reboot, the nag message comes up. But you can ignore it and close it, check 'don't show this message again.' You must stay in Selective Startup to keep the changes you made.

Glad you're noticing a change for the better. Let me know if you need more help[.

Bobbye,

I am sorry about the delay. I have been working very hard on my Stroke Support Group to besponsored by Easter Seals. I do not forsee any more delays. I have completed your last recommendation:
Thanks for the update Darrell.

This is the Services I wanted you to out on Manual:
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

The Services is for the Logitech Video COM Service belongs to the software Logitech QuickCam or LVComSer.exe" by Logitech Inc

Keep in mind that whenever you make changes to the Startup menu, the first time you reboot, the nag message comes up. But you can ignore it and close it, check 'don't show this message again.' You must stay in Selective Startup to keep the changes you made.

Glad you're noticing a change for the better. Let me know if you need more help[.

I am having some problems ever since I performed the last several steps regarding the Lexmark printer. I am unable to print. The computer states it is unable to communicate with the printer. Any ideas, should I reload the printer driver and just live with whatever the driver causes?
***************

The Lexmark printer have a print server LexBce Server shown as LEXBCES.EXE running in Services.

Make sure it's set to Automatic:
Start> Run> services.msc> double click on LexBce> set Startup Type to Automatic> start the Service.

The Print Spooler Service should also be set for Automatic.

Bobbye,
LEXBCES.EXE was not listed on "services.msc". Located lxcr_device and changed that to automatic. Printer is now working

Darrell

So the original problem is resolved now?

Bobbye,
Everything is working fine. Computer responds much faster after your recommendations. Thank you for being so patient with me and providing such accurate suggestions

Darrell

You're welcome Darrell.

You can remove the cleaning tools now and set a clean restore point:

Download OTCleanIt HERE & save it to your desktop.

Clear your existing System Restore points and establish a new clean restore point:

It was a pleasure helping you. Let me know if I can be of assistance in the future.