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Yet another svchost.exe virus

Discussion in 'Virus and Malware Removal' started by E-Will 1.0, Jan 4, 2013.

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Page 4 of 5

  1. Broni Malware Annihilator Posts: 39,313   +175

    That looks better.

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
    Broni, Feb 2, 2013
    #61

  2. E-Will 1.0 Newcomer, in training Posts: 57

    Noticing that Windows Updater wan't running I checked services. By the time I got there, it was running. I note it has a delayed automatic start. I re-ran FSS, having done nothing but look at the services page...

    Farbar Service Scanner Version: 16-01-2013
    Ran by EMW (administrator) on 02-02-2013 at 21:27:42
    Running from "C:\Users\EMW\Desktop"
    Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error. Google IP is offline
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    Firewall Disabled Policy:
    ==================

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Action Center:
    ============
    Windows Update:
    ============
    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.

    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1

    Other Services:
    ==============

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
    E-Will 1.0, Feb 2, 2013
    #62

  3. Broni Malware Annihilator Posts: 39,313   +175

    It looks good.
    Broni, Feb 2, 2013
    #63

  4. E-Will 1.0 Newcomer, in training Posts: 57

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: EMW
    ->Temp folder emptied: 1121982 bytes
    ->Temporary Internet Files folder emptied: 73943104 bytes
    ->Java cache emptied: 591 bytes
    ->Flash cache emptied: 945 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 9920 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
    RecycleBin emptied: 5419212 bytes

    Total Files Cleaned = 77.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: EMW
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: EMW
    ->Java cache emptied: 0 bytes

    User: Guest
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 02022013_213309
    Files\Folders moved on Reboot...
    C:\Users\EMW\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\EMW\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XUWBZY7J\xd_arbiter[2].htm moved successfully.
    C:\Users\EMW\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R1RUPO7D\page-3[1].htm moved successfully.
    C:\Users\EMW\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R1RUPO7D\zrt_lookup[2].htm moved successfully.
    C:\Users\EMW\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\78CCFBYQ\xd_arbiter[2].htm moved successfully.
    C:\Users\EMW\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5IDSTCBK\adsCAQFX4J5.htm moved successfully.
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
    E-Will 1.0, Feb 2, 2013
    #64

  5. E-Will 1.0 Newcomer, in training Posts: 57

    Machine seems to be running reasonably well. The time has returned to normal (not sure why it was out an hour). The only glitch I see is that a RMB on Computer, from the menu will produce a menu but if I select properties, nothing happens. Computer Managemnt comes up, albeit slowly.

    Am completing step 5 above.
    E-Will 1.0, Feb 2, 2013
    #65

  6. Broni Malware Annihilator Posts: 39,313   +175

    What is RMB?
    Broni, Feb 2, 2013
    #66
     

  7. E-Will 1.0 Newcomer, in training Posts: 57

    Sorry. Right Mouse Button.

    Have WOT installed.
    E-Will 1.0, Feb 2, 2013
    #67

  8. Broni Malware Annihilator Posts: 39,313   +175

    Do you mean while being in Windows Explorer and right clicking on a folder/file?
    Broni, Feb 2, 2013
    #68

  9. E-Will 1.0 Newcomer, in training Posts: 57

    Start, right mouse on "Computer", left mouse on "Properties". Nothing happens.
    E-Will 1.0, Feb 2, 2013
    #69

  10. Broni Malware Annihilator Posts: 39,313   +175

    Do you mean "Computer" in "Start" menu?

    How about opening Windows Explorer and right clicking on any folder or file? Will "Properties" open there?
    Broni, Feb 2, 2013
    #70

  11. E-Will 1.0 Newcomer, in training Posts: 57

    Yes.

    This works
    E-Will 1.0, Feb 2, 2013
    #71

  12. E-Will 1.0 Newcomer, in training Posts: 57

    As an aside, Windows Update is downloading a Gigs' worth of updates (117 important, 8 optional) mostly idenfitied by PSI.

    It must have been disabled by whatever was infecting the machine.
    E-Will 1.0, Feb 2, 2013
    #72

  13. Broni Malware Annihilator Posts: 39,313   +175

    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2
    64-bit users go HERE
    • Double-click SystemLook.exe to run it.
    • Vista users:: Right click on SystemLook.exe, click Run As Administrator
    • Copy the content of the following box and paste it into the main textfield:
      Code:
      :reg
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt
    Broni, Feb 2, 2013
    #73

  14. E-Will 1.0 Newcomer, in training Posts: 57

    SystemLook 30.07.11 by jpshortstuff
    Log created at 22:29 on 02/02/2013 by EMW
    Administrator - Elevation successful
    ========== reg ==========
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "NoDriveTypeAutoRun"= 0x0000000091 (145)

    -= EOF =-
    E-Will 1.0, Feb 2, 2013
    #74

  15. Broni Malware Annihilator Posts: 39,313   +175

    That looks normal.

    [scratch this advice]
    Broni, Feb 2, 2013
    #75

  16. E-Will 1.0 Newcomer, in training Posts: 57

    Will do... tomorrow. Bed time now, the 3 yr old wore me down today. Thanks again.
    E-Will 1.0, Feb 2, 2013
    #76

  17. Broni Malware Annihilator Posts: 39,313   +175

    Also, does Control Panel>System work?

    Then...

    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2
    64-bit users go HERE
    • Double-click SystemLook.exe to run it.
    • Vista users:: Right click on SystemLook.exe, click Run As Administrator
    • Copy the content of the following box and paste it into the main textfield:
      Code:
      :filefind
sysdm.cpl
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt
    Broni, Feb 2, 2013
    #77

  18. E-Will 1.0 Newcomer, in training Posts: 57

    Control Panel > System works.

    SystemLook 30.07.11 by jpshortstuff
    Log created at 19:02 on 04/02/2013 by EMW
    Administrator - Elevation successful
    ========== filefind ==========
    Searching for "sysdm.cpl"
    C:\Windows\System32\sysdm.cpl --a---- 352768 bytes [12:46 21/05/2011] [13:24 20/11/2010] DAAF9C77603F77988D3B0E74400F5038
    C:\Windows\SysWOW64\sysdm.cpl --a---- 326656 bytes [12:46 21/05/2011] [12:16 20/11/2010] BEFF01C9F044BA2AD7F5FB837972FC90
    C:\Windows\winsxs\amd64_microsoft-windows-sysdm_31bf3856ad364e35_6.1.7600.16385_none_be7724668eeddea7\sysdm.cpl --a---- 352768 bytes [23:56 13/07/2009] [01:38 14/07/2009] D729157F8BE55CD7B67BE87DE43DEB4B
    C:\Windows\winsxs\amd64_microsoft-windows-sysdm_31bf3856ad364e35_6.1.7601.17514_none_c0a8382e8bdc6241\sysdm.cpl --a---- 352768 bytes [12:46 21/05/2011] [13:24 20/11/2010] DAAF9C77603F77988D3B0E74400F5038
    C:\Windows\winsxs\x86_microsoft-windows-sysdm_31bf3856ad364e35_6.1.7600.16385_none_625888e2d6906d71\sysdm.cpl --a---- 326656 bytes [23:40 13/07/2009] [01:14 14/07/2009] 868F49DBC1B125C5EC0275EC9A0EF5A3
    C:\Windows\winsxs\x86_microsoft-windows-sysdm_31bf3856ad364e35_6.1.7601.17514_none_64899caad37ef10b\sysdm.cpl --a---- 326656 bytes [12:46 21/05/2011] [12:16 20/11/2010] BEFF01C9F044BA2AD7F5FB837972FC90
    -= EOF =-
    E-Will 1.0, Feb 4, 2013
    #78

  19. Broni Malware Annihilator Posts: 39,313   +175

    Open Windows Explorer, navigate to C:\Windows\System32 folder and double click on sysdm.cpl file.
    Will it open system properties?
    Broni, Feb 4, 2013
    #79

  20. E-Will 1.0 Newcomer, in training Posts: 57

    Yes

    Control Panel > System , opens the new Win 7 "View Basic Information about your Computer" If I click, System Protection on the left of that page, it envokes the same old xp window "System Properties" that sysdm.cpl opens.
    E-Will 1.0, Feb 4, 2013
    #80
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