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You Think You Know Computers... Try Solving This...

Discussion in 'Processors and Motherboards' started by TheMountaineer, Feb 23, 2006.

  1. TheMountaineer Newcomer, in training Posts: 44

    Ok,
    I've taken out:

    My firewire ports had Sony Cam attached
    CD/DVD Reader
    CD/DVD Writer
    Floppy
    Old 56k Modem
    External hard-drive
    Printer



    Now I have attached:

    USB ports from motherboard
    DSL Modem
    CPU
    Speakers
    Ati Graphics Card 9700 PRO
    RAM - Already tested individually - same problem with each stick
    Onboard sound

    Any more advice?
    Thanks
    Dan
  2. TheMountaineer Newcomer, in training Posts: 44

    Crashed again - the minidump quotes win32k.sys, but i have googled this with no cure... The event viewer seems to give some clues, if they apply or not I don't know:
    Here they are:

    The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

    The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

    The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

    Hanging application msnmsgr.exe, version 7.5.324.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

    excuse me while i kill myself
  3. kirock Newcomer, in training Posts: 1,598

    Was your external HDD label D: by any chance? It seems Windows is looking for msnmsgr.exe. Open the RUN window and type services.msc. Located msnmsgr and stop it. Set properties to manual.

    If you still get others Windows hang, maybe just elave external HDD connected for now.
  4. TheMountaineer Newcomer, in training Posts: 44

    Hi,
    I think the freezing was down to msn 7.5, I think ive sorted that now
    however the computer just restarted again...

    Quoting win32k.sys - it has cited this in the past few mini-dumps, memory_corruption once...

    I really don't know what to try...
    Any ideas?
    Thanks
    Dan
  5. Evalds Newcomer, in training

    nu geriausia butu iskarto winus perkalt. Taip mes lietuviai visada darom kai susiduriam su kvailom kompo problemom. taciau kadangi nesupranti mano kalbos, kvailas uzsienieti, tada siaulau kaip ir visiems: :haha:

    download and install latest chipset drivers
    or buy more powerful power supplier (500w)

    thats all...

    Zalgiriui Zalgiriui Zalgiriui valioo,
    Juk taip sitaip puikiai zaidzia sunus Lietuvoj....! :bounce:
  6. SMA Newcomer, in training Posts: 37

    How fast is your CPU?
     
  7. EvilFallenAngel Newcomer, in training Posts: 73

    Sorry to say this, but it might your CPU and board are toast. This same issue happened to me couple years ago. I went to a pc-repair shop and payed 25 bucks to have them check it out for me.... the shop owner is a good bud of mine, told me it was a bad board and cpu... he told me he fried one of his CPU's trying to test it so be careful putting in another cpu. Everything else tested out good.
  8. CMH TechSpot Chancellor Posts: 2,572   +9

    I'm just an observer.

    Are you saying that the power supply fried both m/b and processor (being such a small PSU, 200W, and powering up so many items) or that the m/b was stuffed up in the first place, and supplied too much power to the CPU?

    To clarify, lets say you met TheMountaineer when he bought the comp, and you would ask him to buy ONE better component, which would it be?
  9. EvilFallenAngel Newcomer, in training Posts: 73

    PSU depends on system needs, 200W should be fine for barebone system with on-board everything. But when it comes to newer video cards and other add-ons a better PSU, I personally like Antec, with more power 300W+ would be good to have for system stability. I just bought Antec True Power 2 2.0 550 SLI due to having sli board and pci express 7800GT. Damn 24 pin 12v connectors...

    My old system(now wife's) AMD3200 barton, MSI Board, Corsair 1gb PC3200, 30GB 7200 HD, Creative Sound Blaster 5.1 Gamer(old), Sony 52x CD-ROM, MSI Nvidia 5600XTD AGP, I had Antec 350W in A-Open tower.

    My new system AMD 64 3700 939 San Diego, MSI Diamond Plus 939, MSI 7800GT 16x PCI-E, Kingston 1GB PC3200, 36GB Raptor, Sony 52x CD-Rom in Antec Lanboy Tower with Antec True Power 2 2.0 550 SLI(for when I add another 7800GT).
  10. EvilFallenAngel Newcomer, in training Posts: 73

    My friend just told me he had the same issue 6months ago, he said it was a short or something on the board. The posts you said sound familiar with win32 errors. He said that he formated his drive also, when he tried to install windows xp it would give him win32 errors and so on, and would freeze on windows install.
  11. TheMountaineer Newcomer, in training Posts: 44

    I didn't get freezes during windows install...
    the freezes, i have discovered, are unrelated to the restarting problem.
    The feezes were down to MSN 7.5

    However my comp is still restarting erratically, with the Win32k.sys errors.

    Advice still apprciated
    Thanks
    Dan
  12. TheMountaineer Newcomer, in training Posts: 44

    The one i use has handled this system for 3 years...
    why would i suddenly need more power?
    btw, my CPU is 2.4ghz

    Thanks
    Dan
  13. TheMountaineer Newcomer, in training Posts: 44

  14. Spike Newcomer, in training Posts: 2,371

    Boot to recovery console, and try running chkdsk /r. When you finish, go back to windows and try again. If it still persists in restarting, unplug EVERYTHING except the bare essentials (if you have onboard graphics you can use, even unplug your graphics card!!!) and try again. If it's STILL doing it, Take a look at your internal hard disk (the external one shouldn't be an issue as both your USB headers and your external HD should be unplugged!), find out what its make and model is, and download the diagnostic utility for it from the manufacturer - if you can't find the HD diaagnostic utility, tell us the make and model and we'll post a link.

    A different approach here, but for some reason I'm gravitating towards a hard drive/partition/corruption issue.
  15. Eko Newcomer, in training

    Advice

    Hello,
    Please check the fluctuations of the PSU. Try to get a multimeter from somewhere, and measure yourself the voltages. Maybe it will not report correctly in the BIOS (even the temperature could be an issue, if the sensor on the mobo is deffective).
    Check out on the motherboard, of you have some leakage in the capacitors (they are swollen or something like that).

    Apply some new thermal paste, if you haven't done so already.

    Check the HDD for bad sectors.

    Good luck !
  16. YellowC4S Newcomer, in training Posts: 125

    I would guess either bad PSU or not enough vcore.
  17. Eric Legge Newcomer, in training Posts: 224

    Have you connected the additional square 4-pin power connector from the power supply to the motherboard?

    Because it stabalises the board.
  18. TheMountaineer Newcomer, in training Posts: 44


    done all of that, and yes the 4 pin power connecter is connected to the motherboard....... :(
  19. Liquidlen TechSpot Paladin Posts: 1,646

    I really don't mean to sound like I'm 'Beating a Dead horse'
    I know you felt that ' it worked in the past ' ..... but it ain't working now...

    But, 200W psu is not enuf power , according anything I have read in a number of years.
    A weak or failing PSU will produce all of the symptoms you are experiencing.

    Would it not be reasonable to at least eliminate 1 probable issue.Pop in a 300W for maybe $20 odd bucks,if budjet is critical (Although I prefer a reliable Brand, more $)
    Then troubleshoot from there.
    It can only help!

    P.S. Yellowc4s.........I want your Avatar!!!!!!!!
  20. milky TechSpot Enthusiast Posts: 107

    Power Supply! amp it up a bit. at the very least 300w. I would recommend 350w+. A bad or weak power supply will cause all sorts of random unexplained errors including random shut-downs/restarts.