One user said that after initially denying the allegations, Lexmark acknowledged installing tracking software that reported printer and cartridge use back to the company for survey purposes. He claimed that Lexmark said no personal data was taken by the program, and that it was impossible to identify anyone by it.
Still not the kind of response I would expect, nor the kind of treatment I would like to have as a customer. Reportedly, information gathered by the silent monitoring program is being forwarded to the 'lxkcc1.com' domain which is registered to Lexmark International Inc. according to whois records.
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