Online data storage company fails, loses data

By Justin Mann on August 12, 2008, 3:45 PM
I'm a fan of Google Docs. It and other services are a growing list of those in which people can store lots of important information online, making it very easy to access from anywhere they have an Internet connection. People can rely on it so much that they’ve become dependent on it for information storage or sharing. We already know some of the more basic perils of that: lose your Internet connection and lose access to your data. Or, get your account hacked and have all that data exposed to the world.

What about the integrity of the company behind it? That's another concern, and just recently a decent sized company specializing in online storage was forced to close their doors after suffering a massive data loss. Upwards of 45% of the data the company was hosting for as many as 20,000 paying customers was lost, apparently permanently. Why the company had no backups is anyone's guess, though I'm sure anyone paying for it assumed that “The Linkup” was on top of making sure their data was safe.

What's worse is that apparently storage problems for the company started over a year ago. It brings into question just exactly how safe your data is, and proves that you can never go wrong with having local backups. It also provokes issues of trust. How long will it be until you (say, from a business perspective) put data online and not have to worry about it one day disappearing?

User Comments: 3

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Old101 said:
Why would anybody want to entrust the storage of any data (even family photos) to somebody they never saw or met is beyond me. Even pay them for it. You are inviting triple jeopardy; your data can be tampered with on the way out, while in storage, and on the way back.All the software these companies offer is already available free for home use to be installed on your own computer. Secondly External HD storage is getting to be very cheap.
dcxdan said:
How does that old saying go........ " A fool and his money, and his online data, are soon parted"
champmanfan said:
They should be forced to get the data retrieval experts. We can all get back deleted/formatted data using something like RecoverMyFiles that I used very quickly+successfully. [no intentions on advertising but its based on my personal experience recently]I'd never store my docs just online, or at all. When not in the home, just save it to a cheap & reliable flash USB memory card, CD-R/DVD-R, portable HDD, or email it back to yourself (password protected if its sensitive with personal info in) or both. This means you've got a good backup either way. I love Gmail as you get 7Gb of storage which should act as just as a convenient backup.So remember; even thu your paying backup companies good money to look after your data, you also should back it up yourself encase the unthinkable happens to you. After all, networks are unreliable.
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