Seagate's SD1A firmware bricking 500GB Barracudas

By Justin Mann on January 21, 2009, 11:25 AM
The fiasco surrounding Seagate's 7200.11 drives appears to be getting even worse. There are numerous reports that the latest firmware update available from Seagate is bricking certain drives. The 500GB model of the series appears to be the only one affected, which has resulted in many upset customers on Seagate's forums, with numerous people looking for a way to un-brick the dead drives.

No official answers have come from Seagate yet as to how the drives can be fixed, if at all, without sending them in for warranty replacement. They have, however, pulled the SD1A firmware from their site while they investigate the cause of the problem. With the number of people suffering from bricked drives, you'd imagine that Seagate's QA would have caught such a glaring error. I personally have flashed several 7200.11 drives using the SD1A firmware with success, but those were all 1TB and larger drives.
Seagate has already stated that they will offer data recovery services for damaged drives. Is that enough, however? Will Seagate's reputation suffer from this incident?

User Comments: 4

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poundsmack said:
I really feel bad for the guys over at seagate. they make a good product (usually), so it is really unfortunate to have them go through all this. I hope they come out of it better and wiser. best of luck
eafshar said:
if its not broken dont fix it.. why update a firmware on a disk drive if it already works fine?
JMiles_T said:
[b]Originally posted by eafshar:[/b][quote]if its not broken dont fix it.. why update a firmware on a disk drive if it already works fine?[/quote]In the hope of making it work better.
BMfan said:
Seagate need to come right i have had two 160gb fail on me in less than a year and then a new 500gb i only had it about 2 month's,if i had thrown them around i would understand why they stopped working but they were sitting in a chassis that blows air over them so they never ran hot.I am seriously thinling about going to WD because i want a 160 for my os.
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