Facebook bug disables thousands of female user accounts

By on November 16, 2010, 5:01 PM
Thousands of female Facebook users had their accounts inexplicably disabled today. They did not violate Facebook's terms of use but nevertheless, they are seeing messages claiming their accounts are "inauthentic," according to Me & Her.

Facebook has confirmed the issue and is asking users to scan and upload a copy of a valid driver's license in order to reactivate their accounts. The mass-deactivations are a small percentage of Facebook's total subscriber base, but the number of users affected is easily in the thousands.

While Facebook is in the process of restoring the affected accounts, the way it is going about doing so is a hassle for the users affected. Instead, Facebook should reactivate all the deactivated accounts and then manually go through them again. This is Facebook's fault and the burden should be on the social networking giant, not its users.

"Earlier today, we discovered a bug in a system designed to detect and disable likely fake accounts," a Facebook spokesperson said in a statement. "The bug, which was live for a short period of time, caused a very small percentage of Facebook accounts to be mistakenly disabled. Upon discovering the bug, we immediately worked to resolve it. It's now been fixed, and we're in the process of reactivating and notifying the people who were affected."





User Comments: 32

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KG363 KG363 said:

You're right, the burden should be on FB.

but then again, it is a free service...

I would prefer to have the burden on FB, but FB has every right to turn the burden to the user

Wendig0 Wendig0, TechSpot Paladin, said:

That should teach them to quit playing on the computer and get back to the kitchen! No, I'm just kidding...

This is why I don't mess with failbook. Too many security flaws and holes in their code...

j05hh j05hh said:

kinda funny how it only effected female user accounts... so sexist. lol

Guest said:

I was one of those females that was effected by this bug and my account was deactivated - waiting for it to be cleared up

madboyv1, TechSpot Paladin, said:

Facebook has confirmed the issue and is asking users to scan and upload a copy of a valid driver's license in order to reactivate their accounts.

This is a major problem. There is no excuse for asking such a thing as a valid driver's license/government issued ID. Had I been effected I would say 'so long' to Facebook.

hellokitty[hk] hellokitty[hk], I'm a TechSpot Evangelist, said:

It's a trap!

Guest said:

And what about those without drivers licenses?..or those who don't want to give FB a copy of it? Guess they're outta luck. This is why I don't use social networking sites, especially FB.

princeton princeton said:

$30000 says facebook will harvest the info from the drivers licenses/passports.

vangrat said:

It wants your drivers license...WHAT IN THE WORLD...Okay seriously, anyone who actually does this, deserves to have their identity stolen. For the love of all that is sane. They do not need your ID to proove it is who you say you are. They can send an email to your authenticated email address and proove it. Or you know, call your mom, sister, brother, and significant other, whoes numbers you have posted for the world to see.../facepalm

aj_the_kidd said:

Wow they actually want your drivers license to reactivate, hmmm, is it really worth it?

Guest said:

Ohh man, no1 thought of those little horny males in that site?

satty said:

LOLZZZ..... wonder why BUGS prefer females...!!!

mattfrompa mattfrompa said:

BEGIN

IF breasts = female, Dcup THEN

ADD user

ELSEIF breasts = a,b,c

DISABLE account

anguis said:

they needed SOME way to get the address of the females they have been facebook stalking.

Guest said:

BEGIN

IF breasts = female, Dcup THEN

ADD user

ELSEIF breasts = a,b,c

DISABLE account

love it !

TorturedChaos, TechSpot Chancellor, said:

Completely agree with vangrat. Drivers licences should not be required to reactive their account. Color me paranoid, but I see an identity theft scam.

@mattfrompa - thats awesome. Explains why my facebook addicted roommate didn't get disabled tho :p.

lawfer, TechSpot Paladin, said:

mattfrompa said:

BEGIN

IF breasts = female, Dcup THEN

ADD user

ELSEIF breasts = a,b,c

DISABLE account

LOL! Comment of the week right there.

Guest said:

Would you trust Facebook with a copy of your drivers license?

Guest said:

haha... u must be a-cup ! :P

Guest said:

I am one of the users who was disabled. No, I didn't do anything wrong. Yes, they have been very rude and emailed me and told me that my account is permanently disabled. Yes, I am female and NO, I do not intend to send in a copy of my driver's license. No one should send in a copy of their driver's license in this day of fraud.

tonylukac said:

@matfrompa: Couldn't stop laughing.

In other news, Facebook was down this morning. Gmail was down 2 days ago. Never reported.

Johny47 said:

I wonder if this is called the XX bug, or Male dominance bug hahaha I'm only joking seriously but I think more girls use facebook than boys so it must have been quite alot quieter when all this was happening =P

dave10 said:

A bad news for all female users.

Leeky Leeky said:

I think its absurd they should even be asking for photographic proof for any members. That is information they do not need!

FB gets worse and worse every single day. Its outrageous what they seem to merrily get away with asking of their members!

jamesodriscoll said:

BEGIN

IF breasts = female, Dcup THEN

ADD user

ELSEIF breasts = a,b,c

DISABLE account

Fantastic haha!!!

and yeah i agree. there is no need for Photo ID. If there was they would ask for it on registering. FB screwed up somewhere probably some scam.

Guest said:

Yes I was one of those affected as well. Kept tellig me my password was incorrect. The frustrating part of it all is that there is no way to contact facebook AT ALL! No customer service support line, nothing.

My account was back in working order within 2 hours of first trying, but very frustrating! Why did the bug affect only female users? Very strange indeed! Hope it never happens again!

Guest said:

My FB account was also deactiviated for no reason. Yes, they wanted me to scan my DL, but not way was I going to do that. They have enough of my info. as it is. Miraclously my acct. was reactivated the next day. But it was a great inconvenience. Just received an email from FB today with an appology.

Leeky Leeky said:

I'd love to see the oppology!

Zilpha Zilpha said:

BEGIN

IF breasts = female, Dcup THEN

ADD user

ELSEIF breasts = a,b,c

DISABLE account

Truly epic.

Fakebook is a joke - I wonder if my sister got disabled. What are these guys smoking that they think it's acceptable to request that much personally identifying information? And the rest of you who actually use this service give them a free pass on it every time you log in!

Unbelievable.

Archean Archean, TechSpot Paladin, said:

Brilliantly done matt, just one thing don't forget to add a loop with an option for verification with regard to meeting actual if condition, else end if with account disable

Anyway, I have never found one good reason to be on foolbook, frankly, I don't think there is any, CC will agree with me on this one

Guest said:

Ummm no - it's actually NOT free, your trading your use of this service, and the time spent using this service, in exchange for them targeting you for advertising (either overt or covert, either individually or as a mass or market trend), in which to make sales from.

As far as Zuckerburger and his stooges go, your just another number to make sales from, and don't you forget it.

Guest said:

People I know have gotten messages from fake accounts with pornographic pictures, presumably with the intent of spreading malware. If facebook is attempting to address that issue and makes a couple mistakes, I am ok with that. If they can't fix the porn and virus problems, they are going to lose a lot of business.

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