Apple replacing defective first-gen Nanos -- better late than never?

By on November 15, 2011, 7:30 AM

If you were one of the early adopters of Apple's iPod Nano back in 2005, you might be eligible to receive a new portable music player. On Friday, Cupertino began rolling out a replacement program some six years after learning about a battery defect in the first-generation Nano. The device's battery has the potential to overheat, thus posing a safety risk.

Only units sold between September 2005 and December 2006 are affected and while the issue is rare, the odds of your device malfunctioning increases with age so it's probably worth addressing. There were reportedly 15 incidents of sparks, smoke and property damage between 2005 and 2008. It's unclear how many incidents, if any, have occurred since.

Before you get too excited, when we say "new" portable music player, we don't mean you'll receive one of Apple's sixth-generation touchscreen Nanos. The company's original announcement fails to mention what you'll receive as a replacement, but Mashable has confirmed that you'll get a first-generation device -- albeit one with a safer battery.

If you can't recall the time of purchase, it should be pretty easy to identify the first-gen Nano from its successors. It came in 1, 2 and 4GB models with a white or black plastic shell. The second-gen device was available in six colors, all of which had an anodized aluminum body. The replacement will take approximately six weeks to arrive and it's worth noting that personalized units (such as those with an inscription) will be swapped with non-personalized ones.




User Comments: 9

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H3llion H3llion, TechSpot Paladin, said:

Wooaaah! This doesn't sound like Apple, will I have to pay extra?

Guest said:

Cheap *** apple doesnt even give you a current device of comparable value as every other company imaginable would do.

Arris Arris said:

Wonder if the artist in the image is "Cheap Trick" intentionally

Guest said:

Read the replacement terms carefully. Apple says they "may charge you a diagnostic fee, including shipping charges, of no more than $100 US, plus applicable tax if Apple inspects your product and determines that the product doesn't require service. If Apple determines, while inspecting your product, that service is needed due to failure of parts that are neither supplied by Apple nor Apple branded, Apple may return the product to you without servicing it, and may charge you the diagnostic fee plus applicable sales tax".

mario mario, Ex-TS Developer, said:

Such a troll bait title.

SNGX1275 SNGX1275, TS Forces Special, said:

Read the replacement terms carefully. Apple says they "may charge you a diagnostic fee, including shipping charges, of no more than $100 US, plus applicable tax if Apple inspects your product and determines that the product doesn't require service. If Apple determines, while inspecting your product, that service is needed due to failure of parts that are neither supplied by Apple nor Apple branded, Apple may return the product to you without servicing it, and may charge you the diagnostic fee plus applicable sales tax".

That doesn't sound like the replacement program for this Nano, it sounds like a generic one. Can you confirm that those are the terms for this one? Because to me, it seems if you have one (maybe even if they can ID it by serial number to not have the defective battery) you'll get a replacement.

MilwaukeeMike said:

from now on i'm only going to read a story about apple up to the word 'Cupertino' then i'm stopping. yes, we sometimes refer to a country's govt by the capital city like... 'Washington has decided....' but this is kinda dumb.

Guest said:

Gee mine is in the garbages now, they waited so long to replace them

that there is nobody anymore that will prevail to this. Cheap shot BOOOO !!!

DokkRokken said:

I'll dig mine out and send it off. I swapped it for a Zune, but hey, free stuff!

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