Aereo runs out of capacity in New York City, has to turn new customers away

By on January 31, 2014, 4:45 PM
new york, aereo, antennas, streaming tv

Aereo has run into numerous problems since launching in February of 2012 but now the company is faced with an issue that many probably didn’t foresee: they’ve run out of capacity in New York City and can no longer accept new customers.

DSLReports was the first to report the issue after trying unsuccessfully to set up a new account last night. The staffer was greeted with a message thanking him for his interest in Aereo but that they were currently sold out in New York.

In an e-mailed response on the matter, an Aereo spokesperson said they were fortunate to experience strong growth in all markets. What’s more, the team has been working overtime to add more capacity to existing markets. As soon as additional capacity is added, new customers will be notified that they can sign up and create an account.

Aereo CEO Chaitanya Kanojia confirmed the setback earlier today via Twitter.

Running out of capacity isn’t exactly a bad problem to have and if nothing else, it highlights the fact that their service is certainly in demand.

Of course, the timing may also have something to do the limited capacity as Super Bowl XLVIII is being played this Sunday at MetLife Stadium in nearby East Rutherford, New Jersey. There’s little doubt that at least some New Yorkers may have signed up for Aereo just to tune in to the big game.

User Comments: 7

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cliffordcooley cliffordcooley, TechSpot Paladin, said:

I'll bet they find a solution to this quickly enough, they don't loose many more opportunities.

1 person liked this | misor misor said:

So aereo is a what company?

2 people like this | cliffordcooley cliffordcooley, TechSpot Paladin, said:

Television that is brought to you by fiber?

I could be wrong, but that is what rings a bell in my mind. It has been awhile, but I remember reading about them in the past.

Guest said:

My understanding is that aereo is an antenna and dvr rental service that allows you to access your recordings over the Internet. It would be particularly useful in a city with a lot of skyscrapers blocking over the air tv service.

1 person liked this | cliffordcooley cliffordcooley, TechSpot Paladin, said:

I think guest is right, that matches closer to what their home site talks about.

I don't understand how it works but it does seem to be an over the air service. The closest thing I can come up with is a DVR service for Over-The-Air broadcasting. A service that can be accessed through any Internet connection, so fiber seems to be irrelevant.

EClyde EClyde said:


Your article is a fail because you don't tell us what the company sells. Terrible.

Don't presume.

Guest said:

No Oreo for Super Bowl?


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