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(0xc0000142 error) help

wee1man
03-01-2008, 12:03 PM
when starting windowslive messenger , new updated messenger, i get this . msnmsgr.exe-Application Error
the application failed to initilize properly (0xc0000142) click on ok to terminate. heres a hijackers log maybe you guys can help. ive installed , uninstaled to no avail. its only on windowslive sign in this happens .

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:32:50 a.m., on 02/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Live\installer\WLSetupSvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchgateway.net/search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchgateway.net/search
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchgateway.net/search-...ORID%3A11&q=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O21 - SSODL: bdmnopx - {81D10BD8-2321-4289-B81E-8991CF209910} - (no file)
O21 - SSODL: admggxp - {7106468F-A060-4F39-8B95-0B29F24A6F09} - (no file)
O22 - SharedTaskScheduler: cured - {7265100a-17e1-41bf-bd08-63b95a25a9c3} - (no file)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 4506 bytes

thanks peoples.

Route44
03-01-2008, 12:34 PM
0xC0000142: DLL Initialization Failure
Its instances all appear to indicate that an application failed to initialize properly. Usually this is traceable to a DLL initialization failure.

In other words, a dll in your OS is failing to initialize and thus your system crashes. I doubt it is an infection issue but someone else might have a more knowlegable answer than I.

Ad
03-01-2008, 12:34 PM

wee1man
03-01-2008, 12:38 PM
cool and thanks how do i know which and where this dll is? excuse my ignorance.

wee1man
03-01-2008, 12:40 PM
i can usewindows live messenger if i sign into msn explorer then messenger signs in

Route44
03-01-2008, 05:03 PM
i can usewindows live messenger if i sign into msn explorer then messenger signs in

This may mean that whatever you attempted to load WindowsLive with other than MSN that particular .dll was in conflict.

What .dll it is is impossible to say at this time. If you have any more issues let us know.

wee1man
03-04-2008, 04:00 PM
msnmsnr.exe unable to locate component

This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this.


well ive uninstalled reinstalled numerous times but keep getting the same error. anyone can help please please ????? . ive downloaded the missing dll, but have no idea where its missing from. ????????????????

kimsland
03-04-2008, 08:28 PM
You can download that missing file here:
http://www.dll-files.com/dllindex/download.php?msvcr80download0VMgTFcDfP

edit:

Normally lives in C:\Windows\System32

I probably should have mentioned that!

wee1man
03-06-2008, 07:00 PM
well i downloaded the d.ll in question and now it says msnmsgr.exe application error

the application failed to initiliz3e property (0xc0000142) click ok to terminate the application.

kimsland
03-06-2008, 07:34 PM
Fully un-install Messenger
Go to MS Messenger site
And download the newest version

You may need to try to backup first (any contacts)

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