I am receiving several different errors which I receive no matter what I'm doing. I might get one just after a reboot and I might be able to play Joint Operations, check my email, surf the web, whatever, for hours and then get one.
NV4_DISP.DLL - ADDRESS BFBAC99F BASE AT BF903000, DATESTAMP 421DFC18
This error was a NVIDA driver which I have not seen in two weeks after completely uninstalling the video drivers and reinstalling them but ohh boy look at #4.
This is the third Mother, second set of Ram and Video card, with latest bios updates, complete fresh install of the entire system for the third time. (Sorry for the confusing rant.)
My system is as follows:
Mother Board
Shuttle AV49PN Via PT800 Chipset
http://www.shuttle.com/share/product_data/spec/AV49PNDM.pdf
CPU
3.0 ghz NOT overclocked
Video Card
e-GeForce FX 5500 (AGP 8X 256mb)
http://www.evga.com/products/moreinfo.asp?pn=256-A8-N313-AX
Ram
1 gig
Hard Disks
2 Western Digital 80 gig 7200rpm IDE
CD Burner
Samsung 24-10-40
DVD
Maddog DVD player
Case
CompUSA mid tower, Front Audio and USB 2.0
I am so sick and tired of this happening. I have a 5 lb. sledge hammer sitting next to my desk that I'm considering as a fix in the very near future.
I also attached mini dump files to this post and the next post. Any help is greatly appreciated.
Thank you for reading this.
LW142
LW142
03-21-2005, 03:13 AM
here are the other mini dump files.
Ad
03-21-2005, 03:13 AM
claytidwell
03-21-2005, 04:01 AM
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cpc2004
03-21-2005, 09:50 AM
Hi LW142,
I've examine your minidumps and I have two suggestion.
1. Your nVidia display card is outdated. Install nvidia display card driver 61.77 which is stable version. You can install the latest nVidia Display card driver but I don't whether it is stable or not. nVidia never broadcast their software problem at its website. Maybe the latest version is stable. http://www.nvidia.com/object/winxp_2k_61.77.html
2. Three minidumps report that NaiFiltr is the culprit. NaiFitr.sys belongs to McAfee Anti-Virus and it is four years behind.. Download the latest uprade of NaiFitr.sys. Or de-install McAfee and install NOD32 or other Anti-Virus software.
cpc2004
03-21-2005, 09:54 AM
Hi Bex,
Zip 4 to 5 miniumps and attach the zip file here. You can find the minidumps at the folder \windows\minidump
LW142
03-21-2005, 03:17 PM
CPC2004,
Thanks I'll try this and get back to you.
LW142
usedsubmarine
03-23-2005, 02:00 AM
Unfortunately, I'm here with the same problem.
BSOD comes at random times while I'm surfing the net. It never occurs while I'm gaming online though.
I get one of two errors: 0x0000008E or 0x00000050. Both mention PAGE_FAULT_IN_NONPAGED_AREA and they always refer to Win32k.sys.
I've been to many different forums trying to find reasons for this error, and most people have said Heat, RAM, Anti-Virus, or Video Card Drivers. Today, I took the side off of my case and have a small room fan blowing into my computer. It has significantly reduced the temps reported by MBM, but the errors still occur. I ran Memtest86 all last night, but not a single error was reported. Still, I'm picking up some Kingston 512 MB RAM this week as a replacement. I have the latest ATI drivers installed, but the problem still persists. I'm starting to wonder if perhaps Norton is causing this error to occur, because it tooke me 3 uninstalls/reinstalls to get NAV's auto-enable feature to work due to a corrupted LiveUpdate file. I've zipped 4 of my last minidumps in hopes of having them read soon. Thanks in advance.
Here's the computer setup I'm running:
Asus A7V8X Motherboard
AMD Athlon XP 2100+ (not over clocked)
Radeon 9600XT
1 gig of RAM (512 MB of Samsung, 512 MB of Win Tec).
Pioneer DVD-RW
120 GB HD
Norton Systemworks 2003
LW142
03-23-2005, 07:18 AM
I have gone and updated the video driver and removed mcafee. No luck. I did a bit more searching of forums and found an inherant problem with the Via chipset and NVIDIA video cards. I'm going to the store today to swap motherboards.
Thanks for the help! :)
cpc2004
03-23-2005, 09:45 AM
Hi LW142
Do you de-install or disable mcafee? Attach the latest dump here?
cpc2004
Dels
03-25-2005, 06:29 AM
Hey all, im new to the forums and ive been having the same problem.
My computer crashes and comes up with a windows error,
Error Caused By A Device Driver
I have tried disabling the automatic resart but when the screen goes blue there is no writing.
Please help asap.
Thanks in advance.
Ad
03-25-2005, 06:29 AM
radiohead_1971
03-27-2005, 06:38 PM
Hi I'm experiencing the same symptoms as the others in this post. How do I upload minidumps..I get the message that the filetype is wrong?
can anyone help?
Regards
R
radiohead_1971
03-27-2005, 06:52 PM
Thanks in advance!
cpc2004
03-30-2005, 09:48 AM
Hi Radiohead,
Your minidumps are inacessible by windbg. I use notepad to view your dump and I have one suggestion. If you are using the latest version of nVidia display card driver 71.84 which is unstable and crash windows with various bugchecl code. Install nVidia version 61.77 and it is very stable version.
http://www.nvidia.com/object/winxp_2k_61.77.html
Repost if your windows still get BSOD after install nVidia version 61.77.
DavidKa
04-01-2005, 08:05 AM
Hi All, I am new to this forum.
I have been experiencing similar problem on my new PC.
It is periodicaly shutting down aprroximatly once or twice in 2 days.
erlier this system had problem with Ram, i went to microsoft site downloaded memory checking tool and discovered that my memory modules were malfunctioning.
But it's didn't helped me much after i changed the RAM , the system still crashes , although rarely.
One can download this memory diagnostic tool here:
http://oca.microsoft.com/en/windiag.asp
My system has onbourd sound, video, and lan. and some sharing conflicts. maybe reason lies in this? (Conflicts are written at buttom)
I have followed instrunction to prevent my computer automatically restarting and received following BSOD
File: win32k.sys
PAGE_FAULT_IN_NONPAGED_AREA
Thencial Info:
*** Stop: 0x00000050(0xE111757c,0x00000000,0xBF8ADE90,0x00000001)
*** win32k.sys - Adress BF8ADE90 base at BF800000, DateStamp 4110787a
two minidump files are attached.
Cpc2004 Please can you give me some clue about my problem?
Many Thanks in advance!
System Summery:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
System Manufacturer ASUSTeK Computer INC.
System Model P4GE-MX
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2394 Mhz
BIOS Version/Date Phoenix Technologies, LTD ASUS P4GE-MX ACPI BIOS Revision 1005, 9/7/2004
SMBIOS Version 2.3
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Conflicts/Sharing:
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I've studied your dump. The problem may be related to hardware and I am not sure. As you know hardware error occurs randomly and it causes unpredicatable problem. I have two dumps and the symptom is different. If you zip 10 to 20 dumps and paste the zip file here. If the crashes are with different symptoms, this is the hardware problem.
The memory includes ram, cache memory of CPU and motherboard. You change the ram and it had better to rerun the memory diagnostic. If it fails, the problem is the cache memory of cpu or m/b.
Inexactitude
04-01-2005, 08:12 PM
hi, I know I'm getting off the topic here, but when I tried to run a demo of halo that I downloaded I get a message saying:
Your computer's video driver is known to have serious issues with the game. A newer version that is compatible may be available. If you wish to update your drivers, please contact your computer manufacturer for any necessary assistance.
Also in the readme for this game it tells me: You may experience difficulties running Halo using NVIDIA video cards in any of the FSAA modes. If you are having a problem, you should disable the FSAA mode for the NVIDIA video card.
I may sound stupid not knowing what FSAA mode is, so could someone tell me please?, Thanks, Inexactitude.
Eddy Rassy
04-01-2005, 10:41 PM
I had the same device driver error messages for several days until I removed and replaced the memory stick and the problem went away forever.
usedsubmarine
04-04-2005, 01:59 AM
Replaced my RAM last Saturday (3/20), and the problem has gone away. :grinthumb
cpc2004
04-04-2005, 03:24 AM
Usedmarine,
Thanks for sharing your experience. However I have some question. I've studied your dumps and they were taken after 20th March. But your post mention that you changed the ram on 20th March and no more BSOD. Is it a typo error?
Debug report of your minidump
Mini032205-01.dmp 8E (c0000005, bf83320d, b816d7b4, 00000000) win32k!GreStretchBlt+28
Mini032205-01.dmp 8E (c0000005, bf83320d, b816d7b4, 00000000) win32k!GreStretchBlt+28 --> win32k!GreStretchBlt+0x28
Mini032105-02.dmp 50 (dbb90024, 00000001, f3900f43, 00000000) win32k!NtGdiStretchDIBitsInternal+d2
Mini032105-03.dmp 50 (c0900f43, 00000000, c0900f43, 00000002) mrxsmb+4d00
DavidKa
04-04-2005, 10:34 AM
Cpc2004:
Thanks for your support!
The problem is that for know i have only two dumps, as i told you system crashes happen very rarely. I'll try to initiate System failure manually and i'll upload new dumps. I think i'll need some time for this. in any case your assitence is of great importance:)
I checked memory with microsoft diag tool again and it's ok.(but i think this is only for RAM)
Also i have downloaded diagnostic tool called "Hot cpu tester pro".
It's permanently terminates while testing L2 Cache. log file tells: Minidump file saved
Exception error:CPU 0: Exception ACCESS_VIOLATION (0xc0000005) at address 0x004384b8.
other tests like L1;Chipset;Ram... are succesfull. I am not sure yet whether problem really is in L2 cache but i'll try other diagnostic tools and maybe a breakthrough will be achieved.
Thanks again. and later.
cpc2004
04-04-2005, 11:24 AM
DavidKa,
The stack trace of your dumps are as following. As the trace has the footprint of process keyboard layount? Do you use USB KB or PS2 keyboard?
Here is my dump files as well. At first I thought it was an IRQ error but it wasn't. Then I thought it was my HP printer. But I am still having problems. I am thinking that its either my CPU or MB.
Any help would be tremendous.
Cheers,
Boxer
Boxer
04-04-2005, 07:06 PM
I now had an error called an internal Power Error. I will try to post up a Dump for it.
Boxer
cpc2004
04-05-2005, 03:51 AM
Boxer,
IRQL 1c is clock level interrupt which is well test routine. If it fails, it is hardware error (ie ram, cpu, motherboard or PSU)
mini040305-01.dmp
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 7070634f, memory referenced
Arg2: 0000001c, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 804e1c4c, address which referenced memory
Bugcheck code a0 is INTERNAL_POWER_ERROR. Hence your hardware is narrowed down to Power Supply Unit. Replace the PSU.
Mini040405-04.dmp
INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 00000101, Unhandled exception occured while processing a system power event.
Arg2: 00000007
Arg3: f7c7978c, ExceptionPointer. To debug this, in the debugger type:
'dt nt!_EXCEPTION_POINTERS <argument>'. Then type:
'.cxr <value of context record from the previous command>'.
All subsequent debugger commands will show you the actual
source of the error. Start with a stack trace by typing 'kb'.
Arg4: 00000000
Cpc2004
Yes I use Ps2 Keyboard and mouse.
Also i use multiple input languages.
after these crashes , i have disabled from BIOS: USB keyboard and mouse, Serial ports, Onboard parallel port and game port.
For now system seems to be stable. at least it did not restarted after these settings in BIOS was made. Let's see what happens next.
*** win32k.sys - Adress BF8ADE90 base at BF800000, Datestamp 41107f7a
now i recieved BSOD at login
It's memory dump along with two previous ones is attached.
It will be useful to have a last good look on them :) thanks.
Anyway i have conttacted my vendor and they agreed to replace damaged parts. (I'll replace mobo and cpu)
note: i can not reattach previous files.
Boxer
04-07-2005, 07:01 PM
I too had another crash this time it said Driver_IRQ_Not_Less_OR_EQUAL
Here is the minidump below. I did replace my PSU. now I am windering if its either my CPU or MB.
Cheers,
Boxer.
Seansm88
04-08-2005, 07:17 AM
Ok, so I finally got my error report from the blue screen....
----------------------------------------------------------
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this error screen, restart your computer. If this happens again, follow these steps:
Disable/Uninstall any anti-virus software, disk defragment software, and back up utilites. Check Hard Disk configuration and check for driver updates. Run chkdsk /F to check Hard Disk corruption.
Begin Dumb of physical memory.
Dump of physical memory complete.
----------------------------------------------------
I'm having the same issue as all of these people. Every time I am doing something important (essay for school, finishing clients layout) my computer likes to shut down, quite annoying. Do you guys think you could help a poor little bugger out?
Computer Sepcs:
AMD Athlon XP 3000+
2x512 MB DDR 3200 (Corsair Value Ram)
Asus NFS-7 MOBO
Sapphire ATI Card (9600xt) 256mb
2x80 Gig Maxtor Drives
cpc2004
04-08-2005, 09:45 AM
Seansm88,
Bugcheck 24 is usually related to faulty ram. Zip 5 to 6 minidumps and attach the zip file. I will study the dump and find out the culprit.
cpc2004
04-08-2005, 09:46 AM
Boxer,
75% is faulty CPU and 25% is faulty motherboard.
Eddy Rassy
04-08-2005, 08:46 PM
I had exactly the same problem that you are having. After several days of frustration and testing and restoring I removed the last memory stick that I installed (ULTRA 256MB) THE PROBLEM DISAPPEARED FOREVER.
I also tried that defective memory stick on another PC and it started doing the same thing. I sent it back to the vendor and I got my money back
Seansm88
04-08-2005, 11:34 PM
Thanks for the help!
cpc2004
04-09-2005, 08:25 AM
Seansm88,
I've studied your dumps and I believed that it is a hardware probem. You get 4 different bugcheck codes at 4 different routines. Especially hal!ExAcquireFastMutex+0xf belongs to hardware abstraction layer. HAL is well test and it is unlikely to crash unless it is hardware error.
Debug report of your dumps
Mini032905-01.dmp 8E (c0000005, 806ee753, a9ba4a80, 00000000) hal!ExAcquireFastMutex+0xf
Mini033105-01.dmp 7E (c0000005, a974586b, aac19be8, aac198e8) kmixer+1d86b
Mini040105-01.dmp 24 (001902fa, f7c5a900, f7c5a600, f76fe73f) Ntfs!NtfsAcquireResourceShared+4
Mini040505-01.dmp 50 (aaa2d004, 00000001, bf862629, 00000000) win32k!or_all_2_wide_rotated_no_last+8
Mini040805-01.dmp 24 (001902fa, f7c5a900, f7c5a600, f76fe73f) Ntfs!NtfsAcquireResourceShared+4
radiohead_1971
04-12-2005, 05:56 PM
thanks CPC -- I'm going to rewind to the driver suggested (I am currently using the latest drivers)
I'll let you know if the problem persists
You are a lifesaver!!!
radiohead_1971
04-12-2005, 06:17 PM
CPC I have installed the driver you suggested. This may well be the issue, however now the machine instantly crashes whenever I try and change the screen resolution from 800 * 600 upto to 1024 by 768 which it used to operate at fine before.
Any suggestions -- is my graphics card the problem?
I also have a nebula digit tv card installed (had this a long time without any problems though)
thanks in advance
cpc2004
04-12-2005, 09:04 PM
Radio Head 1971,
After the installation of nVidia display card version 61.77, if it stilll crashes, it is a hardware problem. Attach the latest dump here.
Boxer
04-13-2005, 04:36 AM
Ok I replaced my RAM and wow it was damaged. Small amounts of melted and burnt areas. I also replaced my Video Card and CPU fan. I had my CPU and MB tested and they seemed to pass all tests.
SO far I have ran the system for 4 days with no Error messages. And that is great.
Thanks everyone for helping out.
Cheers,
Boxer
cpc2004
04-13-2005, 09:34 AM
Hi Boxer
Thanks for sharing your experience. Failure at IRQL 28 (ie 0x1c) may be caused by faulty ram. It is a valuable information. However it also makes the hardware trouble shooting more difficult. As failure at IRQL 28 may be triggered by faulty CPU, M/B and RAM. You are my fifth cases of failure at IRQL 28. 3 are caused by faulty CPUs, 1 for M/B and 1 for RAM.
cpc2004
ydeardorff
04-21-2005, 03:36 PM
I have the same issue,... I tossed out a perfectly good geforce 4 vid card thinking it was a bad card.
The error says error caused by device driver, on later crashes it tells me error caused bu graphic driver,... it then tels me to fix the problem turn off the 3d effect on the card, and lower resolution.
Ok thats not a fix microsoft!! why would I even buy a 256 meg card anyway, if it didnt have gaming ability?
Since it did it with my geforce 4 fx5700LE nvidia card, and now its doing it with the 9250 radeon sapphire card,... hmm I thinks its a windows issue!!
But everybodies pointing fingers at each other in the industry about it!!!
The local repair shop said to simply get rid of SP2 and run SP1,... you'll be alot happier!!
ydeardorff
04-21-2005, 09:46 PM
ok now that Im getting the blue screen of death now Im getting the following message:
And then in the support center that I opened in windows it says this:
Details
Product: Windows Operating System
ID: 1003
Source: System Error
Version: 5.2
Symbolic Name: ER_KRNLCRASH_LOG
Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.
Explanation
A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.
User Action
No user action is required.
Any ideas on this???
Eddy Rassy
04-21-2005, 09:48 PM
The majority of cases have been resolved by replacing the ram stick. try removing it and check.
cpc2004
05-02-2005, 05:59 AM
ok now that Im getting the blue screen of death now Im getting the following message:
And then in the support center that I opened in windows it says this:
Details
Product: Windows Operating System
ID: 1003
Source: System Error
Version: 5.2
Symbolic Name: ER_KRNLCRASH_LOG
Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.
Explanation
A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.
User Action
No user action is required.
Any ideas on this???
I think this is faulty ram and I expect you have a huge Doctor Watson log. Attach the following files here. I will study the log and get back to you my finding.
C:\Documents and Settings\All Users\Documents\DrWatson\user.dmp
C:\Documents and Settings\All Users\Documents\DrWatson\drwtsn32.log
cpc2004
foxKenji
05-08-2005, 01:27 AM
Much like everyone else here, I too am having the same IRQ_Not_Less_or_Equal BSODs... plus a few others. :suspiciou There is not a singe day in the week that my PC does not BSOD a minimum of 2 times. Playing any game only makes the BSODs worse. Besides the BSODs my applications crash for no reason at all too. Worse of all, sometimes my PC just violently dies as though someone had reset the power button. No BSOD message, no app. error.. nothing, just dies.
After getting these for months on end I swapped the mobo and the CPU with new ones. No luck. There is no difference in the behavior. Swapped RAM, same thing.
I tried uploading my Minidumps here but got errors when trying to upload the zip file. Anyhow, I uploaded it to my server.
In the word of princes Leia, cpc2004, "you're my only hope!"
http://hawaiikenji.mysite4now.com/minidump.zip
-Kenji :blackeye:
cpc2004
05-08-2005, 12:26 PM
Kenji,
I've studied your dumps. 9 dumps with memory corruption and usually it is cache memory error at CPU. 9 dumps failed at IRQL 28 (ie clock level interrupt). IRQL 28 is a stable routine, it crashes only if it is hardware error. 1 dump fails with nt status code 1d (illegal instruction). All the evidence show that it is the hardware error at CPU or motherboard. I have 6 confirmed case, 5 are faulty CPU and 1 is the faulty M/B. Replace the CPU may resolve your problem.
I am afraid that you will have a huge Dr Watson log at the following folder
C:\Documents and Settings\All Users\Documents\DrWatson\drwtsn32.log. If yes this is another evidence of hardware error. As the hardware error occurs at user mode, Dr Watson writes the debugging information to drwtsn log.
cpc2004
Dan1988
05-08-2005, 04:37 PM
Hello I am having this same problem, though it almost only occurs when running Championship Manager 4, 03-04 and FM05, I got the following information from the BSOD:
Technical Information:
***STOP: 0x0000008E (0x0000005,0xBF837815,0xF3E44C3C,0x00000000)
*** win32k.sys - Adress BF837815 base at BF800000, DateStamp 422511a2
Beginning dump of physical memory
Physical memory dump complete
I also checked the computer management events and found some errors:
The msdirectx service failed to start due to the following error:
Access is denied.
Thank You
cpc2004
05-09-2005, 11:47 AM
Dan1988,
One of the dump crashes with memory corruption. This is symptom of L2 cache memory error of CPU. Replace the CPU or downclock the RAM may resolve the problem.
Much like everyone else here, I too am having the same IRQ_Not_Less_or_Equal BSODs... plus a few others. :suspiciou There is not a singe day in the week that my PC does not BSOD a minimum of 2 times. Playing any game only makes the BSODs worse. Besides the BSODs my applications crash for no reason at all too. Worse of all, sometimes my PC just violently dies as though someone had reset the power button. No BSOD message, no app. error.. nothing, just dies.
After getting these for months on end I swapped the mobo and the CPU with new ones. No luck. There is no difference in the behavior. Swapped RAM, same thing.
I tried uploading my Minidumps here but got errors when trying to upload the zip file. Anyhow, I uploaded it to my server.
In the word of princes Leia, cpc2004, "you're my only hope!"
http://hawaiikenji.mysite4now.com/minidump.zip
-Kenji :blackeye:
Hi Kenji,
I've studuied your dumps. 9 dumps fails with IRQL 28 and 9 dumps fails with the memory corruptions. This is the symptom of faulty CPU problem. Replace CPU will resolve the problem.
cpc2004
Dan1988
05-09-2005, 12:50 PM
cpc2004 thanks for your quick reply,
Could you tell me how to downclock the RAM, before I have to replace CPU