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Driver irql not less or equal and page fault in nonpaged area

LeTecher
10-07-2005, 01:15 AM
Can someone help me out? My system is shutting down ususally when i'm using internet explorer.
This is the 1003 file in event viewer:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 10/6/2005
Time: 3:17:56 PM
User: N/A
Computer: JUAN-PC
Description:
Error code 100000d1, parameter1 be780e78, parameter2 00000002, parameter3 00000000, parameter4 ef9a20a5.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 62 65 eters be
0030: 37 38 30 65 37 38 2c 20 780e78,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 65 66 39 61 00, ef9a
0050: 32 30 61 35 20a5

This is the 1003 file in event viewer.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 10/6/2005
Time: 11:54:20 AM
User: N/A
Computer: JUAN-PC
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x100000c5 (0x00000004, 0x00000002, 0x00000001, 0x805505a1). A dump was saved in: C:\WINDOWS\Minidump\Mini100605-06.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

cpc2004
10-07-2005, 12:29 PM
Bugcheck C5 is usuallly caused by faulty ram. Zip 5 to 6 minidumps to a zip file and attach it here. Techspot has an upper limit of 100K per attachment. I will study the dump and find out the culprit. You can find the minidumps at the folder \windows\minidumps

You can run memtest to stress the ram. If memtest reports the ram is faulty, ram is bad. However Memtest is not a perfect tool to test the memory as some faulty can pass memtest.

Suggestion
1. Check the temperature of the CPU and make sure that it is not overheat (ie temperature < 60C)
2. Reseat the memory stick to another memory slot
3. Downclock the ram
4. Clean the dust inside the computer case
5. Make sure that the ram is compatible to the motherboard
If it still crashes, diagnostic which memory stick is faulty
1. Take out one memory stick. If windows does not crash, the removed memory stick is faulty.
2. If you have only one memory stick, replace the ram

Ad
10-07-2005, 12:29 PM
  

LeTecher
10-07-2005, 04:13 PM
Attached please find my minidump. In the meantime i have cleaned all the dust from the inside of my machine and will wait and see if that helps.

LeTecher
10-07-2005, 04:16 PM
Here is the second part of my mini dump.

cpc2004
10-07-2005, 11:00 PM
HI LeTecher,

The culprit is ZoneAllarm. De-install ZoneAlarm will resolve the blue screen problem.

LeTecher
10-08-2005, 10:33 AM
CPC,
Thank you sooo much for your help. My system has not crashed since I uninstalled Zone Alarm. My son had problems with Zone Alarm also, it was slowing up his internet connection. It is people like you that make the internet a better place.
Thanks Again,

yukizu
11-22-2005, 12:52 PM
the same is happening to me but i do not have zone alarm

this blue screen happens random
and also my power cuts off completly and have to take the power out.
cpc2004 can you help me find the culprit of this disasster
if i do not see on here, may you send me an email to yukizu@hotmail.com thank you


AMD Athlon(tm) XP 2000+ sp2
1.68GHz , 512MB of RAM

cpc2004
11-22-2005, 01:32 PM
Hi,

Open a new thread for a new problem.

yukizu
11-23-2005, 06:04 AM
got it sory

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