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PC crashes/reboots itself, I need professional help...

Danascus
10-29-2006, 10:57 PM
My PC has been acting very annoying lately, here are my specs...

P4 3.2G
2G RAM
P4P800-SE mobo
GeForce 6800 256 megs w/Silencer 4 attached
SB Audigy 4 soundcard
550W PSU
Windows XP w/ all updates

Latly my windows explorer and MS Outlook have been crashing, and now my pc reboots itself when trying to load Everquest 2. EQ2 used to run w/o any issues, and I had Nortons Utility/Antivirus until it started screwing up in me, so yesterday I uninstalled it and am now using PC Pitstop, AVG antivirus, and Zonealarm. I also updated to the 91.47 forceware driver for my vidcard. I have attached all the mini dumps I have received for today, so what is on it is all current.

peterdiva
10-30-2006, 08:04 AM
You've got two anti-virus programs running - AVG and CA Anti-Virus. You'll have to uninstall one of them to see if that's the problem.

Ad
10-30-2006, 08:04 AM

Danascus
10-30-2006, 10:46 AM
the only anti-virus program that I have is AVG, don't see a CA av prog anywhere on the last dump.

peterdiva
10-30-2006, 11:36 AM
I've marked the files in the attached text file of the dump, the info that I found was that they belong to CA Anti-Virus.

Danascus
10-30-2006, 12:21 PM
ok, i have found the files on my pc, I do use PC Pitstop from the company CA, is it part of the prog? if not, how do I get rid of the files?

peterdiva
10-30-2006, 04:47 PM
From the limited info I could find, the files belong to eTrust EZ Antivirus. Check the Add or Remove programs list for an entry.

THIS (http://forum.ccleaner.com/lofiversion/index.php/t3113.html) was about the best info to confirm what the files belong to.

Danascus
10-30-2006, 05:13 PM
I think I found the source of the AV program, I just started to use ZoneAlarm, I will uninstall it and see I f can reinstall w/o the av prog, but I was having these issues before I installed it, but will see what effect it has once I do this.

Danascus
10-30-2006, 11:04 PM
Ok, uninstalled zonealarm, reinstalled it and left the antivirus part of the program disabled. Now it looks like the issue is still nv4_disp.dll, which is video I believe. Any ideas on how to fix it?

Ad
10-30-2006, 11:04 PM

N3051M
10-31-2006, 12:56 AM
Ok, uninstalled zonealarm, reinstalled it and left the antivirus part of the program disabled. Now it looks like the issue is still nv4_disp.dll, which is video I believe. Any ideas on how to fix it?
update drivers?

Danascus
10-31-2006, 06:18 AM
yes, vid drivers are updated, I uninstalled them through add/remove programs, then deleted nvidia folder, then uninstalled from device manager, then used driver cleanup pro, then rebooted, then reinstalled.

peterdiva
10-31-2006, 06:32 AM
Three of the dumps point to a memory problem, run Memtest86+ (http://www.memtest.org/) to test your RAM, or you can try running only one stick at a time.

This error can apply to any memory in your system, including video memory.

Danascus
10-31-2006, 01:05 PM
memtest is getting errors, will get back with results

Danascus
10-31-2006, 01:56 PM
first stick of ram: Test 1- 2043 errors, test 2 - 24526 errors, test 4 - 10633 errors, test 5 - 9798 errors, test 7 - 16015 errors, test 8 - 2048 errors

Danascus
10-31-2006, 02:01 PM
yup, so far it looks like the first stick I tested was a bad stick, no errors on the second one i am running, so it looks like my problem may be solved, will boot up and test games after second test.

N3051M
10-31-2006, 10:36 PM
Yes.. do that.. and please utilize the edit button also..

Danascus
10-31-2006, 10:40 PM
sorry about that, it was the bad RAM stick, I thank everyone who helped me on this issue

Ad
10-31-2006, 10:40 PM

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