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Bluescreen: BUGCODE_USB_DRIVER

try
12-12-2007, 11:03 AM
Hello!
I got a new TOSHIBA Satellite A210 (futureshop.ca/catalog/proddetail.asp?sku_id=0665000FS10095163&catid=25315&logon=&langid=EN&test%5Fcookie=1). The first few days all went fine. But since I have my USB mouse, a blue screen appears sometimes. All updates installed, drivers are up-to-date. I've uploaded all minidumps made so far. Please help me
rapidshare.com/files/76082099/minidumps.zip

Daveskater
12-12-2007, 05:04 PM
Hello, try, and welcome to Techspot :wave:

Please take a moment to read the following threads to make your experience here as enjoyable as possible :)

Message for all newcomers (http://www.techspot.com/vb/topic93387.html)

SNGX1275's Guide to making a good post/thread (http://www.techspot.com/vb/topic33297.html)

The Techspot FAQ (http://www.techspot.com/extras/forum_guidelines/faq.shtml)

If you could take a minute to fill in some of your profile information (http://www.techspot.com/vb/profile.php?do=editprofile) that would be helpful to all members of the forum :)
Knowing someone's location in the world can be extremely helpful, even if you just put a country.

Also remember to post any problems or questions that you have in the appropriate forums (http://www.techspot.com/vb/)

With regards to your problem, please upload your minidumps as an attachment to a new reply in this thread. The file size is 100kb, though, so if your current zip file is over this then just zip about 4 or 5 of your latest minidumps and I'll take a look at them.

Ad
12-12-2007, 05:04 PM

try
12-13-2007, 08:44 AM
thx.
i will upload latest minidumps soon.
i added some informaton about me and my laptop to my profile , too.

try
12-13-2007, 08:48 AM
attached latest dumps.

Daveskater
12-13-2007, 12:04 PM
All your minidumps say this:

Probably caused by: tcusb.sys
Description: TouchChip USB Kernel Driver
More info here (http://www.runscanner.net/getmd5.aspx?md5=FC6FE02F400308606A911640E72326B5&process=tcusb.sys)
That website is mainly for telling if something is malware but it has some information on the file.

Check for an updated version of the TouchChip USB Kernel Driver and install it, then see how it goes :)

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